Fife Country Reviews 232

From ordering to delivery, great service. Arrived well within the timescale given. Straight forward ordering system over the phone. So pleased with the jacket I ordered another with the same, and experienced the same quality of service. Highly recommend!

Another excellent purchase and delivered very speedily.

RECIEVED MY BOOTS TODAY 26/3 /21 TOOK MY DOGS OVER BEACHY HEAD UP AND DOWN . BOOTS LOVELY COMFORT UNDER FOOT -EXCELLENT SERVICE AND PRODUCT- RECOMMEND

A small fault developed with my boots and the team were amazing!! They rectified the situation immediately and without any fuss.
Great range. Great service. Highly recommended!

excellent products ,good value ,especially when promotions are offered, prompt delivery.All in all very professional outfit .

I am yet again delighted with my purchases from Fife Country.As usual they are good quality and true to size.It is refreshing to see clothing properly packed and dispatched within the time frame you informed me at point of sale.
Giving old fashioned service and charm to items I know will give me years of pleasure.
From a satisfied customer
Regards Colin Monks

After seeing Hoggs website l was impressed by their heritage and commitment to British country life and farmers. Thinking they were a company committed to supporting UK industry l ordered a pair of waxed country shoes. Having worn the shoes once l happened to notice that the shoes were made in China. After bringing this to Hoggs attention l found them to be not interested. So ignore the cosy country heritage feel of their website they are not as commited to UK industry as they may want you to think. Although l feel deceived l should have asked first rather than assuming the UK credentials of their products.

My father Peter Finch returned a coat to exchange for a larger size 2 weeks ago and has heard nothing .... no replacement or refund of his £99. He has tried calling all week for an update but no-one is answering. He has purchased a coat, hat and 2 shirts already which have been alright. My father is 81 and you’ve still got his £99 which he requires. My father’s Post Code is PO13 0FY. I would like a response to this enquiry urgently - I live in Scotland.

I Had to return two pairs of Trousers to Fife Country as the leg length was 34" and not the 33" as advertised.They refunded me the cost of the trousers but not the cost of the P &P incurred in sending me the trousers and in my having to return them.As the reasons for the return was of their making,This seems very unreasonable.Multiple communications to their Customer Services dept has failed to achieve even an acknowledgement.This is a standard of service I would not have expected from FC.

Very disappointed - ordered a cap 10 days ago in the sale - when there was no sign, emailed and was told to wait longer. Then emailed again and told it was out of stock. Poor comms. Very disappointed as wanted it for cold weather walking in lockdown and was a ta good price. Wouldn't buy from them again. Wait to see if the money was taken out or refunded.

Good old fashioned customer service and high quality products. Shame other companies don’t take the care and pride that this one does. Really brilliant!±

When i ordered my waterproof items i was told the jacket was out of stock and would be a while so was offered an immidiate refund, im very glad i waited as am delighted with the quality, price and look of my jacket.The team were very good at keeping me informed, even calling on one occasion. Will be buying from Fife again.

From ordering to delivery took 6 days , very good considering its Xmas , I bought a Sportsman waterproof jacket , excellent quality, well made and looks great. With a 20% discount , a great price too. Will purchase from this company again and recommend to others.

Excellent and very fast service, excellent jacket, just what I needed, I was helped by Ashley in customer services who was friendly, efficient and very elpful indeed.
Would always look to Fife Country for things needed in the first instance.

Just recieved my wax jacket it is a good fit and the quality is excellent delivery was exactly as the lady said on the phone when the order was placed very pleased

customer service ,returns policy, prompt delivery are as expected first class but what sells your product to me is the quality; excellent par excellence. as a Coldstreamer would say ,second to none.
account no CU369299

Would not recommend. Ordered a present well in advance, no notification. Don’t know if they will deliver, very disappointed. Please don’t order if you need confirmation. These guys are unrealisable.

quick delivery and pleasant ordering experience

Excellent service once more. High quality products. The pair of Hawick shoes just received fit perfectly and extremely comfortable. I would highly recommend Fife & Country to anyone

We have purchased a few items from this company. We are so happy with the service. The staff are so helpful. The quality 100%. We will carry on purchasing items from you. Just received my fur trappers hat.Very pleased with the quality once again.