FileRecoup Data Recovery Services Reviews 65

TrustScore 4 out of 5

4.0

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Rated 4 out of 5 stars

Great customer service. My external hard drive crashed and most documents File Recoup Data Recovery Services was able to recover. They were straightforward letting me know what could happen and they... See more

Rated 5 out of 5 stars

My kids are almost teenagers. When they were little I took a lot of pictures. But when my computer lost my images and I could no longer find them or link to them. I was crushed. Although I'm not o... See more

Rated 1 out of 5 stars

Beware, this company charges high price and fail to deliver good results. I paid hundreds of dollars to recover files from a broken hard drive but file recoup only recovered 1 folder which took month... See more

Rated 5 out of 5 stars

my external hard drive, with personal and business files on it, crashed and I brought it to filrrecoup because of their reviews. They recovered pretty much everything aside from a couple minor files t... See more

Company details

  1. Business Services

Information provided by various external sources

FileRecoup is an industry leading data recovery company with over 200 offices across the US and Canada. With 12 years of experience and high level of professionalism we have earned our clients’ trust and achieved high ratings in customer service and satisfaction. See what our clients have to say about our company!


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4.0

Great

TrustScore 4 out of 5

65 reviews

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Rated 4 out of 5 stars

The best ever

My computer kept on crushing and losing my saved documents. My friend told me of FileRecoup Data Recovery and l decided to contact them. They were quick to respond and arrived in time.
They repaired my computer and showed me the steps of saving my files. I really like their services. They are the best.

October 26, 2017
Unprompted review
Rated 5 out of 5 stars

Miracle Worker

Miracle worker. Saved my files that I thought were gone for good. I was freaked out when I accidentally deleted all my old pictures and videos. Everyone I spoke with was very nice and polite and very understanding. They even showed me steps that I can do to prevent any of these accidents. It was s superb job done and I know if I go through any inconvenience, they will be there to help out again. Recommended to my friends who are going through the same issue.

October 25, 2017
Unprompted review
Rated 5 out of 5 stars

Go for it! Good service.

I thank File Recoup for getting my data back from my crashed Seagate hard drive. They saved our memories of my son and our wedding, those pictures means a lot to us. Case manager Mark was great in assisting me. I got the data recovered within the promised time frame. I will definitely go back to File Recoup for any data recovery service in the future.

October 20, 2017
Unprompted review
Rated 4 out of 5 stars

Great Customer Service so happy I …

Great Customer Service so happy I trusted my gut and not the negative reviews. If I did not retrieve my hard drive that I foolishly left in the hot sun for days on end I would have lost my job most likely. I found the staff very helpful and knowledgeable but they never promised me the moon the where very honest that they may not retrieve anything but you still needed to pay. I found the rates yes a little high but well worth it all these companies have high rates and for good reason they save the day and it takes time to do. I was very satisfy with the service and outcome.
Yes the retrieved my data and I was a Rock Star at work.

October 13, 2017
Unprompted review
Rated 4 out of 5 stars

You can trust

Great customer service. My external hard drive crashed and most documents File Recoup Data Recovery Services was able to recover. They were straightforward letting me know what could happen and they didn't promise I would have ALL of my files back. Yes, some important documents were lost but you can expect they will do whatever it takes to help you. They are geniuses not Gods. Very happy with company.

October 11, 2017
Unprompted review
Rated 4 out of 5 stars

Recover the Loss

If I needed to recover data, I would like to speak to a team of individuals that are competent in my internal/external electronics. My data is precious and I do not want to lose it in any way shape or fashion. I expect fast turn around and efficient staff to completely answer any questions that I may have or stumble upon. I truly believe that when you have people who are well versed in computer literature/lingo your experience will be excellent and rewarding. I am proud to know that there are people like this in my area. I am not the best computer linguistic however if I need the assistance its good to know that there is someone close by to assist with my recovery of potentially lost data. Thanks for doing all that you continue to do each and every day.

October 9, 2017
Unprompted review
Rated 5 out of 5 stars

I never knew of a better place!

In order to see what people think. Is it a scam or not? Am I getting in deep waters? Should I invest in them? Well look no further. This website compiles all reviews for a certain website and I couldn't ask for anything else to make my life easier and stresa free. Thank you.

February 17, 2017
Unprompted review
Rated 4 out of 5 stars

Efficiency at its Best

When i look for any company for business; i firstly check their efficiency record. I did this with Filerecoup and i was not dissappointed.

February 16, 2017
Unprompted review
Rated 5 out of 5 stars

This company sounds great for both personal and business data retrival

The website is very easy to navigate as content is easily understood. The layout of the site is very simple yet attractive as far as design. The company clearly states who they are and what they do, as well as their mission to serve people in both the personal and business spectrum.

They clearly display all of the services they offer, which is a wide array of such for nearly any and all types of data services and devices. Their FAQ section covers perhaps the most popular questions that someone viewing the site for the first time may ask, and I quickly found myself wanting to seek their help in retrieving data from one of my personal drives. I reached out to customer support and quickly got very helpful assistance finding out that they can also retrieve gaming data for those that are avid gamer like myself. They also offer a variety of assistance as far as delivery and pickup services as well which seems to show that this is a company that goes above and beyond to take care of the needs of their customers.

January 27, 2017
Unprompted review
Rated 5 out of 5 stars

Saved my butt!

This could apply to everyone, but I had to learn the hard way back in the old days (2009.) I lost an entire semesters worth of reports, notes, study guides, etc. Well I thought my USB file backed it all up but I was wrong. I was hacked and they even gained access to the flash drive, so I was out of luck. They sent a message saying it was "Windows support and I will fix it for $199." I knew it was malicious software, maybe I would get my stuff back if I paid probably not but they would always have a back door. Well I am so glad to have the piece of mind, and got fast support when I upgraded my Operating System and wanted to MAKE SURE I had no issues, they were great!

January 24, 2017
Unprompted review
Rated 5 out of 5 stars

thank you filerecoup!

After backpack Asia for nearly 4 months I had over 3,000 amazing pictures and memories. Needless to say I was distraught when i lost them all. Thank you for Saving them!

January 5, 2017
Unprompted review
Rated 4 out of 5 stars

Life saver

They provide excellent service and helped back up my files. They are friendly courteous, and professional. I would recommend them to friend, family or anyone who has important information that they don't want risk losing

December 28, 2016
Unprompted review
Rated 4 out of 5 stars

Top notch!

Excellent service. Would certainly recommend to any friend in need of a file recovery. They really save you from some troublesome situations, would totally leave my equipments in their hands!

December 20, 2016
Unprompted review
Rated 5 out of 5 stars

Totally can trust!

My two years old dropped my laptop and I lost everything including my pics and files. the company helped me retrieve my pics and I am very grateful! Thank you!

December 20, 2016
Unprompted review
Rated 5 out of 5 stars

Good experience

I had an old hard drive that was acting up. I didn't think I'd be able to get all my data back. They were quick and all of my information was saved!

December 11, 2016
Unprompted review
Rated 5 out of 5 stars

Very good

This company specializes in file cleanup and back up. I loved how easy it was to get the info I needed.

December 11, 2016
Unprompted review
Rated 5 out of 5 stars

Pictures, gone. About to lose my mind.

My kids are almost teenagers. When they were little I took a lot of pictures. But when my computer lost my images and I could no longer find them or link to them. I was crushed. Although I'm not overly technical, I consider myself knowledgeable about computers, but in that moment I was too distraught to find anything. Thank goodness for Filerecoup, who specializes in finding lost data and saves important memories for people like me.

December 7, 2016
Unprompted review
Rated 5 out of 5 stars

Good Service

Very good service. Friendly costumer service. Website is easily opens. Homepage banner is appropriate and colorful. I wish the website had also an 24/7 chat as part of the costumer service. Overall, great and reliable company.

December 7, 2016
Unprompted review
Rated 5 out of 5 stars

Happy customer!

So glad I found this place, they got the best services, ....recovered all my lost pictures from my computers hard drive, and they are quick thanks again!

December 6, 2016
Unprompted review

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