Filess Reviews 43

TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

Intuitiva, todo muy claro. Buen servicio Estais listos para meter mas servicios: - Filter PRO: por rangos de ip - Poder elegir el nombre completo de la base de datos - Usuario "solo lectura"... See more

Rated 3 out of 5 stars

Very good product and solution. However is missing some features such as modifying commonly used setting in mysql making migrating existing DBs into filess.io hard and extra effort. For developers, th... See more

Rated 4 out of 5 stars

FIless.io is great for small projects or startups. The pricing is relatively cheaper than any other cloud DB (from my knowledge) and it is very easy to use. However, it wasn't suitable for my project... See more

Rated 4 out of 5 stars

I have a subscription for the Basic Tier. For my use cases, this is enough and is cheaper than self-hosting and/or another cloud provider. I have a few lightweight applications and a few te... See more

Company details

  1. Computer Service
  2. Web Hosting Company

Written by the company

We offer plan-based database services for developers. With us you can order DBaaS. You can create upto 5 databases of the following DBMS for free: MySQL, MariaDB, MongoDB, PostreSQL.


Contact info

3.7

Average

TrustScore 3.5 out of 5

43 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 2 out of 5 stars

Poor support and no cancel option

Poor support. Unresponsive.
And now I can't find any button, link, channel to unsubscribe to their service. I'll have to block the credit card instead.

December 3, 2025
Filess logo

Reply from Filess

Dear Jon.

We have answered your questions. In the shared mode we only provide one user with grants for just one database. In your case you needed two databases (one for your principal use case and the second for the migrations tests, also known as shadow database). For that use case you need to create two separate databases (with their respective users) and reference them in your ORM. If you cannot use this approach, you may need a dedicated mode database instance, where you have root full database instance.

If you need further support please contact us at support@filess.io

Rated 1 out of 5 stars

Didn't provide enough connections and…

Didn't provide enough connections and was difficult to restore a database from a different server

November 25, 2025
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Reply from Filess

We are sorry, but concurrent connections is limited by the tier.
If you need to restore your database from other server we recommend following official guides

Rated 1 out of 5 stars

Cannot create database

I don't know what happend but after sign up new account i cannot create database. always show CreateInstanceError: HOST_GENERATION_FAILED

July 9, 2025
Unprompted review
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Reply from Filess

Hello! We are sorry, we have fixed the problem

Rated 3 out of 5 stars

No support for new mysql

Things look great, but unfortunately, at least for mysql their server seems not to be updated, and it uses the NativeAuthenticationPlugin, which is deprecated, and removed in mysql client 9.

March 9, 2025
Rated 3 out of 5 stars

Webfilters lack sophistication

Currently if I use IP filters, it automatically blocks the webclient. Also I can't use CIDR blocks in the ip filter. Also I can't use IPV6 addresses. Many of my cloud clients only use IPV6 and force me to pay for an IPV4 address.

January 9, 2025
Rated 4 out of 5 stars

Basic Tier for basic things

I have a subscription for the Basic Tier. For my use cases, this is enough and is cheaper than self-hosting and/or another cloud provider.

I have a few lightweight applications and a few test databases. For this, the basic tier is perfect.

I also needed support only three times. I used the chat option (I don´t know if there are any other options). Support was always fast and helpful.

I will give only four stars because of the following:
After creating a new database, you must add your schema; the public schema should not be used.
One of my services did not work, and I needed the help of the support to understand what the problem was :)

I would be able to recommend this service.

October 28, 2024
Unprompted review

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