I don’t often leave TP reviews but I felt I had to share my experience. I really feel like jade & Paul go above and beyond with their customer service! They are prompt, reliable, competitive, professi... See more
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See what reviewers are saying
The customer service is excellent, always deliver on time, their fillers are excellent quality and very good prices. I only use their filler now in my clinic, amazing results and can keep my prices re... See more
Fantastic service and prices. I am so pleased with my purchase. I thought I messed up my order and called to cancel, they did this instantly without question. Turns out cancelling the order was a... See more
Honestly I have never had a problem with Filler direct. If i have had an issue.. i can promise you.. this was an issue on my end, never been them. I can hands down say they go above and beyond and ext... See more
Company details
Written by the company
Aesthetics supplies
Contact info
United Kingdom
- fillerdirect.co.uk
4.3
Excellent
302 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Missing vials from the box!
Missing vials from the box.I have orderes Lemon bottle 5x10ml set and there were only 3 when I opened the box!
May 18, 2025
Unprompted review
Part filled order with no response from…
Part filled order with no response from customer service.
£180 paid for 4 pod threads!!
Awful service and complete lack of customer care
May 13, 2025
Unprompted review
company has dissolved
company has dissolved, un returned order and money owed to customer
January 9, 2025
Unprompted review
Fantastic service and prices
Fantastic service and prices. I am so pleased with my purchase.
I thought I messed up my order and called to cancel, they did this instantly without question. Turns out cancelling the order was a mistake, I misread the price so I called them again; long story short, they were so helpful, understanding and just excellent. I recommend this company to all. Nice little gift too, thank you, Filler Direct.
December 12, 2024
Unprompted review
Consistent problems with ordering and…
Consistent problems with ordering and staff that are unhelpful when you ring.
November 27, 2024
Great service every time.
Super easy ordering process. Great prices, Fast Delivery. Perfect service every time ⭐️
September 27, 2024
perfect 👏🏼👏🏼👏🏼
September 27, 2024
I order from you 2/3 times a week…
I order from you 2/3 times a week always happy with the service 😊
August 28, 2024
Thank you Adriana -costumer services
I'd like to thank Adriana in the customer services part. She helped delivery of products i ordered on the 19th and meant to receive on the 20th. I was expecting a client on the morning of the 21st. I didn't receive the product on the 20th so contacted customer services.The delivery was delayed because i hadn't send my aesthetic training certificate for my first order with this company. So eventually i sent it. Adriana helped approving it and helped my delivery to happen on time . I received the product before 10 am on the 21st. Thank you very much Adriana and Filler direct team.
August 20, 2024
Unprompted review
Issue resolved.
I Ran into a problem with delivery this evening.. I decided to text into fillerdirect and they had rectified the issue within the space of 15 minutes for me. A very fast and efficient 5 star customer service. Thank you.
August 22, 2024
Unprompted review
My favourite provider always has the…
My favourite provider always has the best prices and fast delivery! Highly recommended!
August 7, 2024
Unprompted review
Amazing company
Have always been so lovely and so so helpful. Delivery is always quick and arrives on time. I’ve been using this company for a long time now and I would highly recommend xx
July 28, 2024
Great selection of products
Great selection of products, fairly priced. Orders are always dispatched quickly and arrive without issue. Great website, would highly recommend!
July 28, 2024
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