Fillersupplies Reviews 

95
TrustScore 4.5 out of 5

4.7

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Rated 3 out of 5 stars

Tracking information was inaccurate. Tracking stated Botox will be delivered on 4/17 and it was delivered on 4/16 instead. The package was signed for by a neighbor. He didn't alert me he had the packa... See more

Company replied

Rated 5 out of 5 stars

I've been ordering from them for over a year, everything from Saypha to Belotero. Running a small clinic in a rural area makes me cautious about suppliers, but they've been consistent. Packages are re... See more

Company replied

Rated 5 out of 5 stars

Great overall service - fast handling, secure packing, and the products were exactly what we ordered. I always buy my goods at Filler Supplies, it's been like 4 years and I never had issues with them.... See more

Company replied

Rated 5 out of 5 stars

This company is top notch! I ordered my products on a late Friday afternoon, and holiday weekend, they arrived early on Monday morning. After I placed my order I was immediately contacted by Amelia... See more

Company replied

Company details

  1. #3 of 10 best companies in Cosmetics Store
  2. #4 of 17 best companies in Pharmacy

Written by the company

Filler Supplies is a big international company that provides high-quality products to the aesthetic beauty and orthopedic industry.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

95 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(95)

62 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Tracking information was inaccurate

Tracking information was inaccurate. Tracking stated Botox will be delivered on 4/17 and it was delivered on 4/16 instead. The package was signed for by a neighbor. He didn't alert me he had the package unit evening of 4/17 and the ice melted in the box compromising the product.

April 11, 2024
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Reply from Fillersupplies

Apologies for the inconvenience you encountered. However, tracking information is provided by the shipping company, unfortunately we can't control it.

Rated 1 out of 5 stars

I made an order and never received it.

I made an order and never received it.

April 9, 2024
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Reply from Fillersupplies

Thank you for your review.
Even if the parcel was lost during transit you will be offered a reshipment or a refund.
Please state your order number, or Name Surname under which the account was created so we can identify your account and resolve this issue.

Rated 1 out of 5 stars

Absolutely horrible service

Absolutely horrible service. I do understand that the people in customer service aren’t medical professionals, but if the products are available to advanced practice RNs I do expect them to be paying some attention when approving orders. The representative received my information and all licenses, including my APRN license but didn’t understand what it meant and cancelled my order. That itself was frustrating especially when I told her on the phone my license that I held an APRN license.
When I finally got it straightened out and tried to reorder I requested the code for a 5% off incentive to new accounts, which I had been. They could not honor that because they had already made a mistake on my account. It’s ultimately a small amount, but I can’t do business with a company who doesn’t understand basic service.
Edit: I had ordered product and submitted a screenshot of my licenses, as per their request. If more information had been requested such as an NPI number or further proof of APRN licensure besides the screenshot of my current California license, I’d have happily provided it.

January 17, 2024
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Reply from Fillersupplies

We would like to emphasize that this review is based on an unsuccessful order attempt, and not on the actual order experience. Unfortunately, we were not able to verify the provided license.
Thank you for your review, we will work to improve the experience of potential customers.

Rated 5 out of 5 stars

Excellent Customer Service!

I've been a regular customer of FillerSupplies for 3 years now, and they have never disappointed me. Their products are always in good quality, and shipping is fast and accurate. Amelia is the one I contact, and she is the best! Always kind and willing to help. 10/10, would definitely recommend to others!

June 3, 2022
Unprompted review
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Reply from Fillersupplies

Thanks for the wonderful feedback! We’re delighted to hear you’re happy with your orders. Looking forward to serving you again soon!

Rated 1 out of 5 stars

I created an account on this website…

I created an account on this website but never got activation email. Called them problem got fixed. I order to get your order processed you should print out a form, fill it out and fax/ email it to you. Didn’t know. Called them again and was told so.
Form filled out out my medical license and credit card information was given. Ordered was placed, got ordered number. Emailed them and noticed everything is done from my side.
Still no respond, no email back from them.
Then I had to call them again and was told my order should not be less than 500 (then changed to 200$) to be able to get processed!!!
If you respect your costumer you notify them at the time of ordering you order would not be processed due to this reason. Second in what universe you order and get no email back????
I felt bad I gave my credit card info and license number to them.

June 3, 2022
Unprompted review
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Reply from Fillersupplies

Dear Mona, thanks for sharing your feedback.
We’re sorry your experience didn’t match your expectations.
As you can see from other reviews, we are known for caring deeply about our customers.
Thanks to your feedback we will ensure that this glitch with the emails will not happen on the website again.
Please kindly note, that the information about the minimum order amount can be founded in the Shipping Policy and the checkout page (there is a notification that all orders below $500 will be forwarded for the manager's consideration).
The customer is always welcome to add products to meet the minimum order requirements. From your last conversation with us, you didn't want to add anything since the product was new for you.
Jane
FillerSupplies

Rated 5 out of 5 stars

Been using filler Supplies since 2018…

Been using filler Supplies since 2018 they are very RELIABLE and credible organization to deal with.

I am a physician and order consistent volume every 2 weeks and FillerSupplies delivers EVERY time and if there
is any delay they correct or inform of process Im all to happy to support a Professional organization as these

ppl have proven to be! Thank YOU ⭐⭐⭐⭐⭐✔👍

April 8, 2021
Unprompted review
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Reply from Fillersupplies

We’re so glad you’re happy with your purchases! Thank you for choosing us, and we’re grateful for your feedback.

Rated 5 out of 5 stars

Amazing company

Amazing customer service, high quality products, and great prices... What more can you ask for from a company!
I have been dealing with Filler Supplies for a few years now and I am very happy with everything they offer. I have never had a problem with their products, all of it is authentic and at unbeatable prices (For the quality of course).

April 7, 2021
Unprompted review
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Reply from Fillersupplies

Thank you! We’re happy to hear you had a great experience shopping with us.

Rated 5 out of 5 stars

This company is top notch!

This company is top notch! I ordered my products on a late Friday afternoon, and holiday weekend, they arrived early on Monday morning. After I placed my order I was immediately contacted by Amelia who was absolutely great. As my products shipped, I got updated texts every day where my order was and the time it would arrive, then a notification it had arrived. I will always do business with this company for my brand new aesthetic business. My products were packaged exceptionally well, and nice and cold.
Thank you all so much! Sherry

July 7, 2020
Unprompted review
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Reply from Fillersupplies

Thank you for the amazing feedback! We’re so honored by your recommendation, and we’re grateful to have you as a customer.

Rated 5 out of 5 stars

very good service

very good service. There were some delays but the company decided them and made a nice bonus

July 15, 2019
Unprompted review
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Reply from Fillersupplies

Thank you for your review! Your satisfaction is our priority!

Rated 5 out of 5 stars

great experience.

great experience.
very nice support and fast delivery

February 28, 2019
Unprompted review
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Reply from Fillersupplies

Thank You for choosing FillerSupplies.

Show reviews in all languages. (95 reviews)

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