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Rated 5 out of 5 stars

Purchased a variety of filters for a Fendt Tractor, great on price and all of the filters ordered matched the originals perfect with correct O rings and accessories. After placing the order one of the... See more

Company replied

Rated 5 out of 5 stars

Was given Filter Finder's info by our UK office. Started working with Tianna Heffernan who immediately offered assistance and was quick to understand our needs. Tianna even went the extra mile when... See more

Rated 5 out of 5 stars

Found company on Google, and emailed an enquiry over Tianna who was extremely helpful in making this process easy, quote came back straight away, upon which I placed order. Delivery was very quick and... See more

Rated 4 out of 5 stars

Still haven't received the filters I ordered nearly 2 weeks ago. No communication to advise me on delivery date. Very disappointed. Update. After contact was made, I noticed delivery date was specif... See more

Company replied

Company details

  1. Hydraulic Equipment Supplier

Written by the company

Developed in 2016, FilterFinder was founded on the idea of creating a platform to make the process of purchasing Hydraulic Filters easy and simple for our customers. Following more than 50 years in filtration from our parent company we created FilterFinder to allow our customers to get access to our huge range of alternative Hydraulic Filters with the click of a button.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

224 reviews

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

I was looking for a hard to find filter part…

I was looking for a hard to find filter part from a major OEM and they were able to provide a great lead time and a reasonable price. Fast turnaround from inquiry to order confirmation and great follow up from their sales team.

May 19, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Able to negotiate your website very easily and order exactly the right filter.
Queries were easily ironed out. good email correspondence.

May 9, 2025
Unprompted review
Rated 1 out of 5 stars

It wasn't explained that there would be…

It wasn't explained that there would be tax on it coming in to the country ,which made more expensive than justified me buying it online

February 28, 2025
FilterFinder logo

Reply from FilterFinder

Hi John,

Thank you for your review, we're do apologise for the confusion with your order.

We do acknowledge that all orders are sent under DAP terms however, we are now making an effort to make sure we collect all duties at checkout for the customer and ship via DDP terms to make sure this doesn't happen again in future.

We do appreciate the feedback and thank you for leeting us use this to improve our service. Do let us know if you need anything more in future.

Thanks again,
The FilterFinder Team

Rated 1 out of 5 stars

Still waiting to hear when this will be…

Still waiting to hear when this will be shipped.

November 7, 2024
FilterFinder logo

Reply from FilterFinder

Hi Donald,

Thank you for your review, we’re sorry to hear your experience hasn't been great.

At the time of your order we advised a delivery date of December 11th however, we are sorry if this was missed.

After speaking with your colleague Lewis earlier this week, we’re pleased to confirm we’ve managed to improve on this date, and your order will now be shipped three weeks early on November 22nd.

We’ll be in touch as soon as it ships, and if there’s anything else you need in the meantime, please don’t hesitate to reach out.

The FilterFinder Team

Rated 5 out of 5 stars

Fantastic Service

Fantastic service, quick delivery excellent value for money. Will definitely use again.

November 14, 2024
Unprompted review

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