Purchased a variety of filters for a Fendt Tractor, great on price and all of the filters ordered matched the originals perfect with correct O rings and accessories. After placing the order one of the... See more
Company replied
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Was given Filter Finder's info by our UK office. Started working with Tianna Heffernan who immediately offered assistance and was quick to understand our needs. Tianna even went the extra mile when... See more
Found company on Google, and emailed an enquiry over Tianna who was extremely helpful in making this process easy, quote came back straight away, upon which I placed order. Delivery was very quick and... See more
Still haven't received the filters I ordered nearly 2 weeks ago. No communication to advise me on delivery date. Very disappointed. Update. After contact was made, I noticed delivery date was specif... See more
Company replied
Company details
Written by the company
Developed in 2016, FilterFinder was founded on the idea of creating a platform to make the process of purchasing Hydraulic Filters easy and simple for our customers. Following more than 50 years in filtration from our parent company we created FilterFinder to allow our customers to get access to our huge range of alternative Hydraulic Filters with the click of a button.
Contact info
5 Dabell Avenue, NG6 8WA, Nottingham, United Kingdom
- 1159758948
- support@filterfinder.co.uk
- filterfinder.co.uk
4.6
Excellent
224 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Just a quick and efficient service!
Easy to use web site ordering, good stock levels and very quick delivery, best I've used.
June 5, 2024
Surprisingly fast service
Surprisingly fast service, and well packaged, definitely use Filter finder again in future.
April 14, 2024
Great to deal with
April 4, 2024
Had to write part and faster ship at a…
Had to write part and faster ship at a great price
April 3, 2024
Found what I was looking for
Found what I was looking for, it was dispatched promptly, and I was kept informed, great service, very happy.
April 2, 2024
Filter Completely different size
March 5, 2024
Reply from FilterFinder
Thank you for your review, we're sorry to hear you weren't happy with your order.
We have discussed this with our engineering team and found that on legacy housings of this type although the part number is the same there is a difference between the element size. We have found the correct replacement filter for your housing and will ship this free of charge.
We do apologies for any inconvenience and thank you for bringing this to our attention. We look forward to working with you again in future.
Thank you,
The FilterFinder Team
Very efficient!!!!!
Very efficient, and fast delivery. Tractor back on the road less than 24 hours after ordering filters. Top job.
March 5, 2024
Still haven't received the filters I…
Still haven't received the filters I ordered nearly 2 weeks ago. No communication to advise me on delivery date. Very disappointed.
Update. After contact was made, I noticed delivery date was specified but in very small print on the initial order. In a next day delivery world I was expecting it to come way before that date. Delivery is booked for later today. Sorry for my small print reading ability.
February 15, 2024
Reply from FilterFinder
Hi Graham,
Thank you for your great feedback. You're order was confirmed for dispatch on February 28th which I'm happy to say it has been.
We're sorry if you missed this from your confirmation or if this wasn't clear, our technical team is going to look into this to make sure all of our shipping times are clear on the order and we're putting steps in place to ensure customers are kept up to date every step of the way.
For anything else please let us know and we look forward to working with you again in future.
Thanks,
The FilterFinder Team
Good service, competertive
Staff really knowledgeable and efficient, would have been a better score if your carrier delivered when they should have!
February 9, 2024
Reply from FilterFinder
Hi Warren,
Thank you for your feedback! We’re happy to hear that you found our staff knowledgeable and efficient. We're sorry to hear about the delay. We use DPD, who are normally fantastic for next-day delivery, but we have addressed this issue to ensure it doesn't happen again going forward.
We appreciate your support and hope to work with you again in the future.
The FilterFinder Team
Great website with an easy to navigate…
Great website with an easy to navigate system - well done to whoever built it!!
January 16, 2024
Fantastic customer service
Fantastic customer service, very knowledgeable and helpful
January 16, 2024
Engineering stores assistant
Quote, VAT invoice both emailed promptly, and filter delivered next day as promised, can't ask more than that!
January 11, 2024
Stress free Great service from filterfinder i will…
Great service from filterfinder i will definitely use these guys again 👍
January 7, 2024
Everything was easy and parts received…
Everything was easy and parts received in a very timely manner.
December 18, 2023
Everything from order to delivery was…
Everything from order to delivery was excellent.
November 15, 2023
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