The customer service was very helpful, they noticed I accidentally ordered the wrong size base for the system and quickly checked with me if I wanted to get the correct size! The system arrived in a... See more
Company replied
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The customer service was very helpful, they noticed I accidentally ordered the wrong size base for the system and quickly checked with me if I wanted to get the correct size! The system arrived in a... See more
Company replied
Highly recommended! The website is easy to order from in English and the product information very good. Unfortunately there was a flaw in the tap of the water filter that we ordered, but FiltoAgua res... See more
Company replied
There was some confusion over the ordering and the delivery - partly my bank's fault. Your colleague Robin in the Netherlands was very helpful and courteous and everything has turned out well.
Company replied
Customer service is excellent! Delivery was on time as promised. I got this ZeroWater filter for my Jura coffee machine since it filtered all minerals so I do not need to descaling the machine or buy... See more
Company replied
We are: Filtro Água (www.filtroagua.pt) / Filtre Eau (www.filtreeau.eu) / Filtro Acqua (www.filtroacqua.eu). All websites are registered under the name; WILD EXODUS UNIP LDA. We sell top quality water filters in Portugal, Spain, France, Belgium and Italy. Our products are 100% original and delivered within 72 hours if in stock. Filtro Água, created in 2022, promotes a sustainable way to drink better quality drinking water and therefore reducing (micro) plastics and other waste materials. Therefore, reducing your impact on the environment and becoming more independent of your water supply.
Rua de Santo António, n.º 2A, 1.º, 8000-283, Faro, Portugal
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Thank’s for the quick delivery
We are super happy with our phoenix water filter

Reply from Filtro Água (Wild Exodus Unip LDA)

Reply from Filtro Água (Wild Exodus Unip LDA)
Good and quick advice. Fast delivery. Products arrived in one piece due good packaging. Super happy with the purchase. Thank you

Reply from Filtro Água (Wild Exodus Unip LDA)

Reply from Filtro Água (Wild Exodus Unip LDA)

Reply from Filtro Água (Wild Exodus Unip LDA)
Delivered incredibly quickly, fantastic product. Great service! Thank you!

Reply from Filtro Água (Wild Exodus Unip LDA)
Great product. Lightweight, quality water production.
Packaged well; fast shipping
Recommend getting the kit as it is cheaper than buying each item separately

Reply from Filtro Água (Wild Exodus Unip LDA)
filtrroagua.pt
It is a reliable company and Robin from customer service or owner is very nice and friendly.
He responds very quickly to my e-mails.
I bought 2 Phoenix Gravity Water Filters 1 liter.
It turned out that 1 after 1 1/2 month that I unpacked and inspected it, it had dents at the bottom, without too many problems has he sent me another.
I am pleased with the water filter, I have used 1 for more then a month, and I must say the water taste different, softer.
I took it with my vacation to a country where you cannot drink the tapwater, and used it there.
We didn’t get sick and didn’t need to carry water bottles to our vacation home.
If you need some explanation about water filters, he will try to explain to you.
I can recommend the product and also this shop !!!

Reply from Filtro Água (Wild Exodus Unip LDA)
The filters arrived promptly and in perfect condition, thank you.

Reply from Filtro Água (Wild Exodus Unip LDA)
Very good experience and service. The package came on time and was securely packed.
I was very pleased with the service.

Reply from Filtro Água (Wild Exodus Unip LDA)
Customer service is excellent! Delivery was on time as promised. I got this ZeroWater filter for my Jura coffee machine since it filtered all minerals so I do not need to descaling the machine or buy more expensive filters. Seems more cost effective this way. For drinking I still prefer mineral water from natural sources with minerals.

Reply from Filtro Água (Wild Exodus Unip LDA)
Good quality product, excellent customer service and fast delivery.

Reply from Filtro Água (Wild Exodus Unip LDA)
Excellent service and communication and follow up 👍👍

Reply from Filtro Água (Wild Exodus Unip LDA)
very good company, fast delivery, high quality, healthy water,
easy to contact with the costumer service...
nicr experience

Reply from Filtro Água (Wild Exodus Unip LDA)
I bought the filter to get rid of the chlorine taste and because I don´t really trust the pipes in my rental apartment, you never know which germs might be there. What can I say, I am thrilled about the product and the customer service! The filter was super easy to install and is doing a great job. I drink a lot more water since I have it and I am happy about it every day. When I move, I will be able to take it with me to a new place which is also very nice. While the filter function is turned off, the device gives out the water in a shower function, making doing dishes much easier and saving water.
I contacted customer service because I made a mistake while putting in my address and the reaction was so friendly and quick! I am used to annoying waiting times and chatbots but here it only took minutes until customer support got back to me and resolved the situation without hesitation. Thank you!
Comprei o filtro para me livrar do sabor do cloro e porque não confio realmente nos tubos do meu apartamento alugado, nunca se sabe quais os germes que podem estar lá. O que posso dizer, estou entusiasmado com o produto e com o serviço ao cliente! O filtro foi super fácil de instalar e está a fazer um óptimo trabalho. Bebo muito mais água desde que a tenho e estou feliz com ela todos os dias. Quando me mudar, poderei levá-lo comigo para um novo local, o que também é muito agradável. Enquanto a função de filtro está desligada, o dispositivo fornece a água numa função de duche, facilitando muito a loiça e poupando água.
Contactei o serviço de apoio ao cliente porque cometi um erro ao colocar a minha morada e a reacção foi tão amigável e rápida! Estou habituado a tempos de espera e chatbots irritantes, mas aqui só demorou minutos até que o apoio ao cliente me contactasse e resolvesse a situação sem hesitação. Obrigado!

Reply from Filtro Água (Wild Exodus Unip LDA)

Reply from Filtro Água (Wild Exodus Unip LDA)
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