The customer service was very helpful, they noticed I accidentally ordered the wrong size base for the system and quickly checked with me if I wanted to get the correct size! The system arrived in a... See more
Company replied
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Highly recommended! The website is easy to order from in English and the product information very good. Unfortunately there was a flaw in the tap of the water filter that we ordered, but FiltoAgua res... See more
Company replied
There was some confusion over the ordering and the delivery - partly my bank's fault. Your colleague Robin in the Netherlands was very helpful and courteous and everything has turned out well.
Company replied
Customer service is excellent! Delivery was on time as promised. I got this ZeroWater filter for my Jura coffee machine since it filtered all minerals so I do not need to descaling the machine or buy... See more
Company replied
Company details
Written by the company
We are: Filtro Água (www.filtroagua.pt) / Filtre Eau (www.filtreeau.eu) / Filtro Acqua (www.filtroacqua.eu). All websites are registered under the name; WILD EXODUS UNIP LDA. We sell top quality water filters in Portugal, Spain, France, Belgium and Italy. Our products are 100% original and delivered within 72 hours if in stock. Filtro Água, created in 2022, promotes a sustainable way to drink better quality drinking water and therefore reducing (micro) plastics and other waste materials. Therefore, reducing your impact on the environment and becoming more independent of your water supply.
Contact info
Rua de Santo António, n.º 2A, 1.º, 8000-283, Faro, Portugal
- (+351) 962 523 831
- info@filtroagua.pt
- filtroagua.pt
4.6
Excellent
131 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
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Customer service was amazing
Customer service was amazing! They dealt with my minor shopping issue so well. Thank you again!
January 24, 2023
Reply from Filtro Água (Wild Exodus Unip LDA)
Thank you Joe!
Reply from Filtro Água (Wild Exodus Unip LDA)
Thank you Nils!
Reply from Filtro Água (Wild Exodus Unip LDA)
Thank you, we wish you a great Christmas!
Reply from Filtro Água (Wild Exodus Unip LDA)
Thank you for your feedback João, enjoy your water filter!
Reply from Filtro Água (Wild Exodus Unip LDA)
Thank you, Michelle!
There was some confusion over the…
There was some confusion over the ordering and the delivery - partly my bank's fault. Your colleague Robin in the Netherlands was very helpful and courteous and everything has turned out well.
November 4, 2022
Reply from Filtro Água (Wild Exodus Unip LDA)
Thank you and we apologize regarding the delivery, but we are happy everything got solved. Enjoy your filtered water!
Very good service and fast delivery
Very good service and fast delivery, the product was conformed to the order and works well. Nice looking as well as quality.
November 5, 2022
Reply from Filtro Água (Wild Exodus Unip LDA)
Thank you Anelli, good to hear that you are satisfied!
The sending of the product was super…
The sending of the product was super fast and safe. I was able to know exactly when it would be delivered.
Also Very easy to assemble and i ve been using it on my motorhome for more than a month now and its just fantástic. Couldnt be more satisfied with this product.
September 30, 2022
Reply from Filtro Água (Wild Exodus Unip LDA)
Thank you, Juliana!
The communication with the company was…
The communication with the company was always clear and they anwered all my questions before and after the sale. Amazing filter!
October 10, 2022
Reply from Filtro Água (Wild Exodus Unip LDA)
Thank you, Fernando!
Reply from Filtro Água (Wild Exodus Unip LDA)
Thank you Fenna!
Highly recommended
Highly recommended! The website is easy to order from in English and the product information very good. Unfortunately there was a flaw in the tap of the water filter that we ordered, but FiltoAgua responded really quickly to our problem and sent us a new one within a few days.
October 12, 2022
Reply from Filtro Água (Wild Exodus Unip LDA)
Thank you S.Mari. Have a good day!
Very happy with the service
Very happy with the service. The filters came quickly and are exactly what I ordered.
September 2, 2022
Reply from Filtro Água (Wild Exodus Unip LDA)
Thank you Veronica!
Fast Service and a good selection of products
Will definitely buy filter elements from this shop again!
July 8, 2022
Reply from Filtro Água (Wild Exodus Unip LDA)
Thank you Jacqueline!
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