Financeit Reviews 479

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 136 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The service provided is often described as excellent, with many people appreciating the efficiency and ease of the overall process. Reviewers are particularly impressed with the quick approval and funding times, highlighting a smooth user experience. However, some people were dissatisfied with the payment terms, citing high interest rates and unexpected payment schedules. Some reviewers also found the customer service to be unhelpful or frustrating when trying to resolve payment issues or account discrepancies.

What people talk about most

Service

Reviewers highlight positive aspects of service, with many praising the fast and efficient approval and... See more

Payment

Clients share ambiguous opinions on payment experiences. Many reviewers praise the quick approvals and fast... See more

Staff

Users describe positive interactions with staff. Many customers praise specific representatives for being... See more

User experience

Customers consistently note positive experiences with user experience. Reviewers frequently highlight the... See more

Customer service

Consumers find customer service to be ambiguous. While some customers report seamless processes with constant... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I'm still figuring out the details, but it's a great platform and my rep Duane Fancy is incredibly helpful and always available to answer any questions I have. 5 stars for him and for the ease of gett... See more

Company replied

Rated 5 out of 5 stars

I have been dealing with Duane F for the last month and I can't thank him enough for his assistance and the relationship we've developed over the phone... so refreshing to get to know somebody vs deal... See more

Company replied

Rated 5 out of 5 stars

The ability to send the customer a link to apply on their own, and avoid sharing too much personal info with us is my favorite part. It is also just an all around easy process start to finish!

Company replied

Rated 5 out of 5 stars

Sales rep and office were great to deal with. Mostly dealt with the rep which is more comfortable because we speak with them often. Josh is our rep, he is knowledgeable and patient with questions or c... See more

Company replied


Company details

  1. #22 of 25 best companies in Alternative Financial Service

Written by the company

Financeit offers a comprehensive suite of tools and technologies designed to simplify complex sales transactions for businesses and their customers. Our point-of-sale financing platform helps businesses of any size close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase.


Contact info

4.1

Great

TrustScore 4 out of 5

479 reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Easy to use

Easy to use , understand and submit.

December 3, 2024
Financeit logo

Reply from Financeit

Thanks for your positive review, Al It's good to hear that your experience was seamless.

Rated 1 out of 5 stars

It was extremely difficult to get the…

It was extremely difficult to get the customer to do everything on his cell phone. There’s no way on earth. An old person could do this. Also, there was a huge hangup on waiting and left the customer in a sour mood. He almost cancelled the whole deal. I would only use Finance it again if I absolutely had to.

November 26, 2024
Financeit logo

Reply from Financeit

Hi Brandon! Thank you for taking the time to share your experience. Our loan application consists of various details, information, and qualifications to be approved. Financeit ensures that protecting your privacy is very important to us and we want to make sure that we provide you with the best possible service. If there's anything we can do to make things right, please get in touch with us at 1-888-536-3025 or email customerfeedback@financeit.io with "Google Review" in the subject line. We're here to help and will respond promptly.

Rated 5 out of 5 stars

I’ve been in the Industry for over 26…

I’ve been in the Industry for over 26 years now and have dealt with multiple lenders and multiple reps and I must say the job the Priyank Awasthi does is second to none . He is always there when my company needs him and is a big reason for our massive amount of growth especially over the last 24 months. This guy is a keeper ! Thank you for being so supportive ! Great lender to deal with as well !!

October 31, 2024
Unprompted review
Financeit logo

Reply from Financeit

Thanks for your positive review, Darryl It's good to hear that your experience was seamless.

Rated 1 out of 5 stars

Never ever procure a loan from this…

The loan is structured so you keep on paying forever. Little or nothing is assigned to the principal. Monthly payment is $743 and just $55-$79 goes to the principal while $692 goes to interest payment. Beware beware!!!!

October 30, 2023
Unprompted review
Financeit logo

Reply from Financeit

Hi Harrison, Thank you for your feedback, and we apologize that your experience. Our loan agreement outlines all terms and conditions for our open loans, and pre-payments do not incur penalties. If you would prefer to connect with us proactively, please feel free to email us at service@financeit.ca or call 1-888-536-3025. When calling, kindly request to speak with a supervisor, who will be happy to assist you.

Rated 5 out of 5 stars

Great company

Great company

October 26, 2024
Financeit logo

Reply from Financeit

Thank you for this great review. We're thrilled you had a great experience.

Rated 5 out of 5 stars

Great job all around!

Love the customer services!! very helpful!

October 25, 2024
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Reply from Financeit

We’re so happy you had a great experience. Thanks for leaving us a review.

Rated 5 out of 5 stars

Financeit will go above and beyond to…

Financeit will go above and beyond to get a deal completed and PAID. We do appreciate the hurdle jumping that some tricky deals entail.

October 25, 2024
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Reply from Financeit

Thanks for your positive review, Brenda It's good to hear that your experience was seamless.

Rated 5 out of 5 stars

Fast and efficient processing.

Amazing customer service agent, fast and efficient processing of the loan was done before we were even off the phone.

October 22, 2024
Financeit logo

Reply from Financeit

We’re so happy you had a great experience. Thanks for leaving us a review.

Rated 5 out of 5 stars

Financeit is one of the most user…

Financeit is one of the most user friendly platforms, almost all customers are so happy with the process. My account manager is always their for anything I need and the team are also all always helpful and knowledge.

October 8, 2024
Financeit logo

Reply from Financeit

Thank you for this great review. We're so glad you're enjoying your experience with us.

Rated 5 out of 5 stars

Easy to follow steps

Easy to follow steps

The simple and user friendly layout is appreciated. I was able to guide a client through it with no issues, they we're happy, and that is exactly the outcome we are after.

October 8, 2024
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Reply from Financeit

Thank you for this great review. We're thrilled you had a great experience.

Rated 5 out of 5 stars

FAST

FAST SERVICE

September 30, 2024
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Reply from Financeit

Thank you, Crystal. We're so glad you enjoyed your experience with us.

Rated 1 out of 5 stars

ZERO stars

ZERO stars
I have 2 loans with this company. Non of which were properly sold at time of home equipment installation. I requested escalation and resolution of my concerns with Financit but no one except regular collection agent call me who have zero authority to handle a complaint. There is no information on their website how to make a regulatory complain against this business. In the meant time, the loans are impacting my credit score which use to be excellent (over 720)

I would want these loans eliminated and new policies implemented as no home ower should be having to deal with such issues.

March 6, 2024
Unprompted review
Financeit logo

Reply from Financeit

Hi Anna, Financeit does not provide Loan Assumptions as this isn't apart of our procedure and policy. A manager will reach out to you to provide further clarity on the matter. In the meantime, if you would like to connect with us proactively, please feel free to reach out via email at service@financeit.ca or by calling our team at 1-888-536-3025.

Rated 5 out of 5 stars

Great Service!

Approval and funding both came through very quickly! Great system and very easy to use.

September 13, 2024
Financeit logo

Reply from Financeit

We’re so happy you had a great experience. Thanks for leaving us a review.

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