Only been with Spreadex a few weeks but think they’re fantastic compared to another spread betting company I use. I wanted a company where I could spread bet on certain AIM companies that were Closi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Overall pretty good . Had a few issues trying to open and close trades at times with phone only or illiquid markets reasons given . Fast payments and easy to use platform . Limited choice of securi... See more
Company replied
I changed to Spreadex & I am enjoying an easy to use platform with polite helpful staff. They fully support all your needs. Great contact & chat facility available. After trading with various platform... See more
Company replied
Very good service provider. Large selection of instruments to trade which I mainly use for forex. Tight spreads, fast execution and trustworthy with all types of pending orders. Reliable c... See more
Company replied
Company details
About Spreadex Trading
Written by the company
Spreadex is the only company to offer sports spread betting, sports fixed odds betting, financial spread betting, CFDs, FX, ETFs and Options from the same provider.
Established 1999, trusted by clients ever since.
Established 1999, trusted by clients ever since.
Contact info
Spreadex Ltd, 26-30 Upper Marlborough Road, AL1 3UU, St. Albans, United Kingdom
- 01727 895 000
- info@spreadex.com
- financials.spreadex.com
4.3
Excellent
202 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent customer service
Excellent customer service
Tight spreads
No issues and very quick when returning money to my bank account
February 16, 2026
Reply from Spreadex Trading
Hi Mark,
Thank you for taking the time to leave a positive review.
We really appreciate all the feedback especially on our very competitive spreads and industry leading fast payouts as we constantly strive to improve and enhance the customer experience.
If you ever need assistance with your account, please feel free to contact us.
Financial Spread Betting | Contact Us | Spreadex (https://www.spreadex.com/financials/contact-us/)
Kind Regards
The SpreadEx Team
Reply from Spreadex Trading
Hi Mr Denison,
Thank you for taking the time to leave a positive review.
We really appreciate all the feedback we receive as we constantly strive to improve and enhance the customer experience.
If you ever need assistance with your account, please feel free to contact us.
Financial Spread Betting | Contact Us | Spreadex (https://www.spreadex.com/financials/contact-us/)
Kind Regards
The SpreadEx Team
Fantastic customer service
I thought only new customers would get free FT access.
Not with Spreadex, as an existing customer, I got the subscription for free.
That's what I call great customer service.
February 10, 2026
Unprompted review
Reply from Spreadex Trading
Hi Serge,
Thank you for taking the time to leave a positive review.
We really appreciate all the feedback especially on our very popular FT subscription offer.
If you ever need assistance with your account, please feel free to contact us.
Financial Spread Betting | Contact Us | Spreadex (https://www.spreadex.com/financials/contact-us/)
Kind Regards
The SpreadEx Team
This is the best trading company so far…
This is the best trading company so far for me. Easy to use, all the tools provided and when it comes to withdraw just in one hour max. The best!
February 3, 2026
Reply from Spreadex Trading
Hi Christian,
Thank you for taking the time to leave such a positive review.
We really appreciate all the feedback we receive especially on the ease of use, the comprehensive news and analysis provided and our industry-leading fast payouts.
If you ever need assistance with your account, please feel free to contact us.
Financial Spread Betting | Contact Us | Spreadex (https://www.spreadex.com/financials/contact-us/)
Kind Regards
The SpreadEx Team
Reply from Spreadex Trading
Hi Paresh,
Thank you for taking the time to leave a positive review.
We really appreciate all the feedback we receive especially on our fully-customisable, fast and reliable proprietary platform as we constantly strive to improve and enhance the customer experience.
If you ever need assistance with your account, please feel free to contact us.
Financial Spread Betting | Contact Us | Spreadex (https://www.spreadex.com/financials/contact-us/)
Kind Regards
The SpreadEx Team
Only been with Spreadex a few weeks but…
Only been with Spreadex a few weeks but think they’re fantastic compared to another spread betting company I use.
I wanted a company where I could spread bet on certain AIM companies that were Closing Only with my initial provider. This company fulfills are all of that in spades.
Plus I get a great Client Manager who responds to emails in very short fashion. A dream world away from my initial provider.
January 27, 2026
Reply from Spreadex Trading
Hi Mr.Howells,
Thank you for taking the time to leave such a positive review.
We really appreciate all the feedback we receive as we constantly strive to improve and enhance the customer experience.
If you do need assistance with your account, please feel free to contact your client manager who is extremely grateful with this input received and is available for you at any time.
Financial Spread Betting | Contact Us | Spreadex (https://www.spreadex.com/financials/contact-us/)
Kind Regards
The SpreadEx Team
I have been moving some of my portfolio…
I have been moving some of my portfolio over from another platform slowly and I have to say the support that I am receiving from Spreadex has been quite impressive. So far , highly recommend
January 22, 2026
Unprompted review
Reply from Spreadex Trading
Hi,
Thank you for taking the time to leave a positive review.
We really appreciate all the feedback we receive as we constantly strive to improve and enhance the customer experience.
If you ever need assistance with your account, please feel free to contact us.
Financial Spread Betting | Contact Us | Spreadex (https://www.spreadex.com/financials/contact-us/)
Kind Regards
The SpreadEx Team
Easy to navigate the App
Easy to navigate the App, reasonable pricing structure, straightforward top up/withdrawal process
January 15, 2026
Reply from Spreadex Trading
Hi Peter,
Thank you for taking the time to leave a positive review.
We really appreciate all the feedback especially on the ease of using the app, our very competitive pricing structure and the quick and highly efficient payment system we utilise.
If you ever need assistance with your account, please feel free to contact us.
Financial Spread Betting | Contact Us | Spreadex (https://www.spreadex.com/financials/contact-us/)
Kind Regards
The SpreadEx Team
I love the customer service
I love the customer service, they are available on the phone 24 hours.
January 11, 2026
Reply from Spreadex Trading
Hi Donni,
Thank you for taking the time to leave a positive review.
We really appreciate all the feedback we receive as we constantly strive to improve and enhance the customer experience.
If you ever need assistance with your account, please feel free to contact us.
Financial Spread Betting | Contact Us | Spreadex (https://www.spreadex.com/financials/contact-us/)
Kind Regards
The SpreadEx Team
Excellent service!
I find Spreadex's site easy to use and it's back up service excellent on the few occasions I have needed to use it.
Also financial ££ in and more especially out (usually same day) mean I can use my funds more efficiently.
I still use the cardboard rattle they sent me about 15 years ago and the tic tac gloves!
Well done spreader!
January 11, 2026
Reply from Spreadex Trading
Hi William,
Thank you for taking the time to leave such a positive review.
We really appreciate all the feedback we receive especially on our industry-leading fast and efficient payouts as we constantly strive to improve and enhance the customer experience.
If you ever need assistance with your account, please feel free to contact us.
Financial Spread Betting | Contact Us | Spreadex (https://www.spreadex.com/financials/contact-us/)
Kind Regards
The SpreadEx Team
On the whole Spreadex is very good
On the whole Spreadex is very good. However a recent attempt to upgrade to professional status was rejected,even though it was patently obvious that I am a professional. I appreciate that certain criteria has to be met but a sense of discretion should have been applied and approved. I had been a hedge fund manager in futures and options for a number of years.
November 21, 2025
Reply from Spreadex Trading
Hi Chris,
Thank you for taking the time to leave a positive review.
As a firm regulated by the Financial Conduct Authority, we must follow and operate according to the regulations set by them. These provide clear criteria and don't allow room for leeway.
If there’s anything else we can help clarify or if you have further questions, please don’t hesitate to get in touch.
Financial Spread Betting | Contact Us | Spreadex (https://www.spreadex.com/financials/contact-us/)
Kind Regards
The Spreadex Team
Overall pretty good
Overall pretty good . Had a few issues trying to open and close trades at times with phone only or illiquid markets reasons given . Fast payments and easy to use platform .
Limited choice of securities available especially smaller cap is a problem . The issue isn't liquidity it just seems a lot of aim shares are unavailable to spreadbet . Plenty of liquidity just won't let you bet on them which is a shame and limits your business opportunities imo
January 2, 2026
Reply from Spreadex Trading
Hi,
Thank you for taking the time to share your feedback. We’re sorry to hear about your experience.
A stock may be restricted to phone trading for a number of reasons, including intra-day auctions or limited liquidity in the underlying market for the size of the trade. In such cases, please contact our Financial Dealing Desk, who can provide further insight and, where possible, quote a price.
We aim to offer one of the most extensive selections of small-cap stocks in the industry. If a stock you wish to trade is unavailable, please do not hesitate to contact us and our dealing desk, who will be happy to review.
Financial Spread Betting | Contact Us | Spreadex (https://www.spreadex.com/financials/contact-us/)
Kind regards,
The Spreadex Team
Reply from Spreadex Trading
Hi Piotr,
Thank you for taking the time to leave a positive review.
We really appreciate all the feedback we receive especially on the ease of use as we constantly strive to improve and enhance the customer experience.
If you ever need assistance with your account, please feel free to contact us.
Financial Spread Betting | Contact Us | Spreadex (https://www.spreadex.com/financials/contact-us/)
Kind Regards
The SpreadEx Team
The platform is easy to understand
The platform is easy to understand. The price is competitive. I am very pleased with the Company. I am happy to recommend the Company to other traders.
December 10, 2025
Reply from Spreadex Trading
Hi Mr. Anuvatnujotikul,
Thank you for taking the time to leave a positive review.
We really appreciate all the feedback we receive especially on our very competitive prices and our fully-customisable, fast and reliable proprietary platform.
If you ever need assistance with your account, please feel free to contact us.
Financial Spread Betting | Contact Us | Spreadex (https://www.spreadex.com/financials/contact-us/)
Kind Regards
The SpreadEx Team
Would just like to say how well I have…
Would just like to say how well I have been looked after by Luke Garman and Spreadex after opening an account. Whenever I have had a question or need help, Luke responds promptly, professionally, with clarity, and is only too willing to help. Also had a great day at the football with Spreadex. Again my guests and I were incredibly well looked after by Luke. Thank you very much.
October 26, 2025
Unprompted review
Reply from Spreadex Trading
Hi Chris,
Thank you for taking the time to leave such a positive review.
We really appreciate all the feedback we receive as we constantly strive to improve and enhance the customer experience and your very complimentary comments have been passed on to Luke himself.
It was an absolute pleasure for our team to host you and your guests.
If you ever need assistance with your account, please feel free to contact us.
Financial Spread Betting | Contact Us | Spreadex (https://www.spreadex.com/financials/contact-us/)
Kind Regards
The SpreadEx Team
Outstanding range of markets (spot &…
Outstanding range of markets (spot & futures) to trade
October 17, 2025
Reply from Spreadex Trading
Hi Donal,
Thank you for taking the time to leave a positive review.
We really appreciate all the feedback we receive as we constantly strive to improve and enhance the customer experience.
If you ever need assistance with your account, please feel free to contact us.
Financial Spread Betting | Contact Us | Spreadex (https://www.spreadex.com/financials/contact-us/)
Kind Regards
The SpreadEx Team
They are a very professional and…
They are a very professional and helpful team i have been with spreadex few years now always been happy
October 17, 2025
Reply from Spreadex Trading
Hi Mike,
Thank you for taking the time to leave a positive review.
We really appreciate all the feedback we receive as we constantly strive to improve and enhance the customer experience.
I would ask you to reach out to the team directly if there are any other issues we can address or resolve for you so we can turn the 3 star review into a 5 star review which is the benchmark that we aim for.
Financial Spread Betting | Contact Us | Spreadex (https://www.spreadex.com/financials/contact-us/)
Kind Regards
The SpreadEx Team
Reply from Spreadex Trading
Hi David,
Thank you for taking the time to leave a positive review.
We really appreciate all the feedback we receive as we constantly strive to improve and enhance the customer experience.
If you ever need assistance with your account, please feel free to contact us.
Financial Spread Betting | Contact Us | Spreadex (https://www.spreadex.com/financials/contact-us/)
Kind Regards
The SpreadEx Team
Reply from Spreadex Trading
Hi Robert,
Thank you for taking the time to leave a positive review.
We really appreciate all the feedback we receive especially on the ease of using the site/app and our fast and fair, award-winning execution of orders which we were recognised for at the Investment Trends UK leveraged trading Awards.
If you ever need assistance with your account, please feel free to contact us.
Financial Spread Betting | Contact Us | Spreadex (https://www.spreadex.com/financials/contact-us/)
Kind Regards
The SpreadEx Team
This platform should not be allowed to…
This platform should not be allowed to operate. Slowest execution - lots of failed trades due to price movements - bigger spreads - impossibly poor chart support - extremely high margin requirement and no cash rebate. There is no reason whatsoever to use Spreadex Trading with a MUCH better rival available.... go to IG Index and see for yourself. The only redeeming factor is that customer service is friendly if incompetent, whereas IG Index is arrogant and incompetent.
October 17, 2025
Reply from Spreadex Trading
Dear Jorn,
Thank you for taking the time to share your feedback and your continued use of our platform.
As a firm regulated by the Financial Conduct Authority, certain aspects of how we operate are set by regulation rather than by us. For example, the maximum leverage available to retail clients is determined by FCA rules, and we’re also prohibited from offering volume-based rebates to retail clients.
On trade rejections, it may help to explain how our system works. Our acceptance rate in September sat at over 99.4%, and the process is designed to benefit traders where possible:
If the price moves in your favour, we accept the trade.
If the price moves against you but within tolerance, we give you the better price.
If the price moves against you and outside of tolerance, the trade is rejected - which in theory allows you to re-submit the order at a better price.
If you’d prefer to prioritise an even higher acceptance rate over this protection, you can adjust your settings via My Account > Execution & Pricing. There you can set your own tolerance level - including the option to make it unlimited.
If there’s anything else we can help clarify or if you have further questions, please don’t hesitate to get in touch with your personal account manager.
Kind Regards
The Spreadex Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.