Only been with Spreadex a few weeks but think they’re fantastic compared to another spread betting company I use. I wanted a company where I could spread bet on certain AIM companies that were Closi... See more
Company replied
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Overall pretty good . Had a few issues trying to open and close trades at times with phone only or illiquid markets reasons given . Fast payments and easy to use platform . Limited choice of securi... See more
Company replied
I changed to Spreadex & I am enjoying an easy to use platform with polite helpful staff. They fully support all your needs. Great contact & chat facility available. After trading with various platform... See more
Company replied
Very good service provider. Large selection of instruments to trade which I mainly use for forex. Tight spreads, fast execution and trustworthy with all types of pending orders. Reliable c... See more
Company replied
Company details
About Spreadex Trading
Written by the company
Spreadex is the only company to offer sports spread betting, sports fixed odds betting, financial spread betting, CFDs, FX, ETFs and Options from the same provider.
Established 1999, trusted by clients ever since.
Established 1999, trusted by clients ever since.
Contact info
Spreadex Ltd, 26-30 Upper Marlborough Road, AL1 3UU, St. Albans, United Kingdom
- 01727 895 000
- info@spreadex.com
- financials.spreadex.com
4.3
Excellent
202 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent platform with great trading…
Excellent platform with great trading tools and keen pricing on every commodity.
October 17, 2025
Reply from Spreadex Trading
Hi Charles,
Thank you for taking the time to leave a positive review.
We really appreciate all the feedback especially on our fully-customisable, fast and reliable proprietary platform, our very competitive pricing and our excellent trading tools such as advanced charting for in-depth market analysis.
If you ever need assistance with your account, please feel free to contact us.
Financial Spread Betting | Contact Us | Spreadex (https://www.spreadex.com/financials/contact-us/)
Kind Regards
The SpreadEx Team
Reply from Spreadex Trading
Hi Nigel,
Thank you for taking the time to leave a positive review.
We really appreciate all the feedback we receive as we constantly strive to improve and enhance the customer experience.
If you ever need assistance with your account, please feel free to contact us.
Financial Spread Betting | Contact Us | Spreadex (https://www.spreadex.com/financials/contact-us/)
Kind Regards
The SpreadEx Team
Having previously worked at Spreadex…
Having previously worked at Spreadex and as an ex City trader,I very much appreciated, and still do, the professionalism and service provided by the Spreadex team.Good 2 way communication and prompt execution is what I'm after....and that's what gets delivered.
October 17, 2025
Reply from Spreadex Trading
Hi Mr. Mackay,
Thank you for taking the time to leave a positive review.
We really appreciate all the feedback we receive as we constantly strive to improve and enhance the customer experience.
If you ever need assistance with your account, please feel free to contact us.
Financial Spread Betting | Contact Us | Spreadex (https://www.spreadex.com/financials/contact-us/)
Kind Regards
The SpreadEx Team
Easy to use not so sure on signals
October 17, 2025
Reply from Spreadex Trading
Hi Mark,
Thank you for taking the time to leave a positive review.
We really appreciate all the feedback we receive as we constantly strive to improve and enhance the customer experience.
A member of the trading team have reached out to you in response to your input on trading signals and we thank you for your considered feedback in relation to this.
Please do not hesitate to contact us if you have any further queries.
Financial Spread Betting | Contact Us | Spreadex (https://www.spreadex.com/financials/contact-us/)
Kind Regards
The SpreadEx Team
Reply from Spreadex Trading
Hi Alan,
Thank you for taking the time to leave a positive review.
We really appreciate all the feedback we receive as we constantly strive to improve and enhance the customer experience.
If you ever need assistance with your account, please feel free to contact us.
Financial Spread Betting | Contact Us | Spreadex (https://www.spreadex.com/financials/contact-us/)
Kind Regards
The SpreadEx Team
Good platform but using email and telephone is more beneficial.
After communicating with the company they have resolved my reservations about using Spreadex as a platform and been very helpful in bringing about faster and more efficient access to market securities for trading. As long as the service provided over the last fortnight continues then I would recommend Spreadex but definitely reach out directly with staff as they work to resolve issues where possible. Being able to place trades from the app needs improving as you still mostly can’t for small cap stocks.
October 13, 2025
Reply from Spreadex Trading
Hi Mr Meason,
Thank you for taking the time to share your feedback. We’re sorry to hear about your experience, especially after returning to us.
I believe you may be referring to UK small-cap stocks — an area where we aim to offer one of the most extensive selections in the industry. That said, we fully appreciate how frustrating it can be when a stock you want to trade isn’t immediately available.
Every client has a dedicated account manager, and they may be able to help make specific stocks available or find alternative ways to place your trades more smoothly. If you get in touch with yours, they’ll be happy to assist.
Financial Spread Betting | Contact Us | Spreadex (https://www.spreadex.com/financials/contact-us/)
Kind Regards,
The Spreadex Team
I have traded with Spreadex for over 20…
I have traded with Spreadex for over 20 years , a very helpful broker and nothing is too much trouble whether asking questions straight to the trade desk or customer service , fast execution and if there is not a market you want to trade they will list it on there platform.
October 4, 2025
Reply from Spreadex Trading
Hi Andrew,
Thank you for taking the time to leave a positive review.
We really appreciate all the feedback we receive as we constantly strive to improve and enhance the customer experience.
If you ever need assistance with your account, please feel free to contact us.
Financial Spread Betting | Contact Us | Spreadex (https://www.spreadex.com/financials/contact-us/)
Kind Regards
The SpreadEx Team
Good trading platform both for beginners and experienced traders
Good trading platform both for beginners and experienced traders.Easy to navigate around the site.Funding and withdrawing money no issues.I do not recommend spread betting as its high risk but if you must spread bet then this is a decent site.I have knocked a star off because they asked for a full bank statement showing all my personal transactions but I complained about this and they have accepted a statement summary.
October 4, 2025
Reply from Spreadex Trading
Hi CG,
Thank you for taking the time to leave a positive review.
We really appreciate all the feedback especially on the ease of using the site and our fully-customisable, fast and reliable proprietary platform.
Spreadex is authorised and regulated by the Financial Conduct Authority and is committed to providing safe and responsible trading within a regulated environment and to ensure its customers have an enjoyable trading experience.
If you ever need further assistance with your account, please feel free to contact us.
Financial Spread Betting | Contact Us | Spreadex (https://www.spreadex.com/financials/contact-us/)
Kind Regards
The SpreadEx Team
Easy to operate ,no hassle site have…
Easy to operate ,no hassle site have used it for years and no complaints
October 4, 2025
Reply from Spreadex Trading
Hi Sheil,
Thank you for taking the time to leave such a positive review.
We really appreciate all the feedback we receive as we constantly strive to improve and enhance the customer experience.
If you ever need assistance with your account, please feel free to contact us.
Financial Spread Betting | Contact Us | Spreadex (https://www.spreadex.com/financials/contact-us/)
Kind Regards
The SpreadEx Team
Avoid Spreadex at all costs
Avoid Spreadex at all costs. My account was wrongly restricted without notice after fraud attempts, leaving me unable to close trades and losing over £90,000. Their communication was misleading, inconsistent, and dismissive — treating me like the fraudster instead of the victim. Complaint handling was appalling, with delays, contradictions, and denials. Absolutely no trust in this company
August 1, 2025
Unprompted review
Easy to use & reliable web based…
Easy to use & reliable web based platform with only very few re-quotes in fast moving markets.
October 2, 2025
Reply from Spreadex Trading
Hi Linda,
Thank you for taking the time to leave a positive review.
We really appreciate all the feedback we receive especially on our fully-customisable, fast and reliable proprietary platform as we constantly strive to improve and enhance the customer experience.
If you ever need assistance with your account, please feel free to contact us.
Financial Spread Betting | Contact Us | Spreadex (https://www.spreadex.com/financials/contact-us/)
Kind Regards
The SpreadEx Team
Reply from Spreadex Trading
Hi Satu,
Thank you for taking the time to leave a positive review.
We really appreciate all the feedback we receive especially on the ease of use as we constantly strive to improve and enhance the customer experience.
If you ever need assistance with your account, please feel free to contact us.
Financial Spread Betting | Contact Us | Spreadex (https://www.spreadex.com/financials/contact-us/)
Kind Regards
The SpreadEx Team
A great trading platform that combines…
A great trading platform that combines the ability to easily trade a multitude of markets in an intuitive way.
September 18, 2025
Reply from Spreadex Trading
Hi Ben,
Thank you for taking the time to leave a positive review.
We really appreciate all the feedback especially on our fully-customisable, fast and reliable proprietary platform as we constantly strive to improve and enhance the customer experience.
If you ever need assistance with your account, please feel free to contact us.
Financial Spread Betting | Contact Us | Spreadex (https://www.spreadex.com/financials/contact-us/)
Kind Regards
The SpreadEx Team
Good trading assets and withdrawal of…
Good trading assets and withdrawal of funds is fast
July 5, 2025
Reply from Spreadex Trading
Hi Wahid,
Thank you for taking the time to leave a positive review.
We really appreciate all the feedback we receive especially on our industry-leading fast payouts and the good trading assets we have as we constantly strive to improve and enhance the customer experience.
If you ever need assistance with your account, please feel free to contact us.
Financial Spread Betting | Contact Us | Spreadex (https://www.spreadex.com/financials/contact-us/)
Kind Regards
The SpreadEx Team
There are good and bad things about…
There are good and bad things about Spreadex. Half the staff were very helpful and the others not . I was asked to leave the site due to their belief if was vulnerable. I’d just joined. They certainly do not know me to say that, but I has asked for help and simply could not clearly understand a person , as he was from another country. I told him I didn’t know what I was doing and at one time asked to speak to someone else.
After I was reviewed I waited to hear via phone and got 3 messages. One was I could start trading again and the other was they would return my account money to my bank which hasn’t arrived as yet. Do they know what they are doing, well no I think not.
June 24, 2025
Unprompted review
Reply from Spreadex Trading
Dear Pauline,
Thank you for taking the time to leave a review. We're sorry to hear about your experience.
As a firm regulated by the Financial Conduct Authority (FCA), we have a duty to ensure good outcomes for all our customers, particularly where there may be signs of potential vulnerability.
Our actions have been in line with those responsibilities. We understand this may have been frustrating, and we’re sorry if any part of the process caused confusion.
Our intention was always to act in your best interest and in accordance with our regulatory obligations.
You should have received your funds shortly after requesting the withdrawal, if that is not the case, please don’t hesitate to contact our Customer Support team so we can look into this for you.
Financial Spread Betting | Contact Us | Spreadex (https://www.spreadex.com/financials/contact-us/)
Kind Regards,
The Spreadex Team
Disliked the indices spreads
Disliked the indices spreads. Uncompetitive compared to other providers like city index. If they don't tighten the spreads and at least match other providers unfortunately I will leave
June 25, 2025
Reply from Spreadex Trading
Hi Mo,
Thank you for your feedback. We’re sorry to hear that you disliked our indices spreads.
For intraday trading, it might be worth considering trading daily indices where our spreads are amongst the most competitive in the industry.
My understanding is that you’ve been working with your dedicated account manager and that you’re now much happier.
It would be great if you could update your review in due course.
If you ever need further assistance with your account, please feel free to contact us at Financial Spread Betting | Contact Us | Spreadex (https://www.spreadex.com/financials/contact-us/)
Kind Regards,
The Spreadex Team
A good reliable spreadbet and CFD…
A good reliable spreadbet and CFD company. They cover most markets at a reasonable cost.
The platform is reliable and they are very helpful if you have a quesry.
Highly recommended.
June 3, 2025
Reply from Spreadex Trading
Hi Graham,
Thank you for taking the time to leave a positive review.
We really appreciate all the feedback especially on our fully-customisable, fast and reliable proprietary platform and our wide range of markets offered and associated low pricing structure.
If you ever need assistance with your account, please feel free to contact us.
Financial Spread Betting | Contact Us | Spreadex (https://www.spreadex.com/financials/contact-us/)
Kind Regards
The SpreadEx Team
For 60 years I traded with lots of…
For 60 years I traded with lots of traders and you are the only the best one I still trade today
May 28, 2025
Reply from Spreadex Trading
Hi Tjong,
Thank you for taking the time to leave a positive review.
We really appreciate all the feedback we receive as we constantly strive to improve and enhance the customer experience.
If you ever need assistance with your account, please feel free to contact us.
Financial Spread Betting | Contact Us | Spreadex (https://www.spreadex.com/financials/contact-us/)
Kind Regards
The SpreadEx Team
Good customer support and service
Good customer support and service, simple app UI, easy to trade.
May 23, 2025
Reply from Spreadex Trading
Hi Mr.Jain,
Thank you for taking the time to leave a positive review.
We really appreciate all the feedback, especially on the ease of using the app as we constantly strive to improve and enhance the customer experience.
If you ever need assistance with your account, please feel free to contact us.
Financial Spread Betting | Contact Us | Spreadex (https://www.spreadex.com/financials/contact-us/)
Kind Regards
The SpreadEx Team
A Trading Platform you can trust.
I changed to Spreadex & I am enjoying an easy to use platform with polite helpful staff. They fully support all your needs. Great contact & chat facility available. After trading with various platforms finally I have no need to ever change again. Many thanks Spreadex, Geoff Battersby.
May 22, 2025
Reply from Spreadex Trading
Hi Geoff,
Thank you for taking the time to leave such a positive review.
We really appreciate all the feedback especially on our fully-customisable, fast and reliable proprietary platform as we constantly strive to improve and enhance the customer experience.
If you ever need assistance with your account, please feel free to contact us.
Financial Spread Betting | Contact Us | Spreadex (https://www.spreadex.com/financials/contact-us/)
Kind Regards
The SpreadEx Team
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