Finch - The Trade Professionals Reviews 

243
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the plumbing and heating services are carried out efficiently, keeping homes clean and tidy during every visit. People deeply appreciate the punctual scheduling, prompt responses, and the clear, reliable communication maintained throughout each project. Consumers are also exceptionally pleased with the entire team, describing staff members as polite, friendly, and highly knowledgeable. Furthermore, reviewers consistently note that the pricing remains fair and competitive, offering fantastic value for the dependable, high-quality work delivered. Many individuals state they would not hesitate to use these services again or recommend them to friends.

What people talk about most

Service

Clients share satisfaction regarding the service, noting that engineers are consistently punctual, thorough,... See more

Staff

Customers had positive experiences with staff, highlighting their professionalism, punctuality, and... See more

Price

Reviewers highlight positive aspects of price, consistently finding the costs to be fair, competitive, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Finch Plumbing and Heating company have been brilliant with our Alpha boiler that has run into a number of issues over the years. Sarah in the office is always really helpful and Jamie the engineer h... See more

Rated 5 out of 5 stars

We highly recommend Finch Ltd for all your plumbing needs. The team have refurbished our bathrooms to a very high standard. They are efficient, tidy, polite and professional. When we accepted the q... See more

Rated 5 out of 5 stars

I had issues with a large radiator in my living room. Initially engineer Mason and subsequently Jamie did an amazing job in fixing the problem. It was tricky but they were determined and eventually... See more

Rated 5 out of 5 stars

I needed a change of boiler system in my flat. Jamie made the initial visit and then engineers Mason and Colin completed the work. I was very pleased with the communication throughout. What seemed lik... See more


Company details

  1. Construction & Manufacturing

Written by the company

Our team of professional tradespeople perform interdisciplinary jobs in the fields of plumbing, heating, electrical services and general property maintenance. Supported by over 65 years of combined experience and equipped with professional skills we are highly motivated and full of spirit. Monday to Sunday, January to December, by day and by night.


Contact info

4.9

Excellent

TrustScore 5 out of 5

243 reviews

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No recent history of asking for reviews

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4.9

All reviews

(243)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional Job, very pleased

Finch Plumbing replaced our whole shower unit in our ensuite, including retiring. The job has been done very well and the plumber ensured that he cleaned up thoroughly before he left causing minimal disruption. We always use Finches and will continue to do so

March 22, 2025
Unprompted review
Rated 5 out of 5 stars

Five Star Heating & Plumbing Service

We were recommended to use the company to replace our existing boiler. It was not straightforward. It involved use of a cherrypicker due to the location of the flue and the weight restriction required for the vehicle. Every aspect of the installation from initial contact to completion of the project was carried out efficiently, professionally, on time and at the agreed price, together with the relevant guarantees etc. Smaller jobs including replacing a waste disposal unit have been dealt with in a similar manner. We would not hesitate to use the company again.

March 17, 2025
Unprompted review
Rated 5 out of 5 stars

Technician kept me up to date on the…

Technician kept me up to date on the appointed day for any delays and arrived on the belated time.
Installed a Dayton valve on existing radiator which I had bought and was going to fit myself. Took him 2 minutes.
Excellant techy. Thanks

February 11, 2025
Unprompted review
Rated 5 out of 5 stars

Finch Plumbing- Solid and Reliable

Finch Plumbing are a solid, reliable company who will address your plumbing issues promptly, efficiently and for a fair price. We have used them on numerous occasions and have been delighted with the service they have provided.

November 29, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Turned up when they said they would, were considerate and careful moving about the property, tackled the problem in a considered and logical sequence to identify and successfully resolve the problem. Excellent service for which my wife and I were grateful.

November 21, 2024
Unprompted review
Rated 5 out of 5 stars

5 star boiler installation

Team Finch installed a new boiler into our fixer upper home. This required relocation of boiler, adding a water softener and disposing of old tanks. Mason and Jamie's work was incredible. Pipe work looks like a work of art and the brick work to fill in the old vent hole is pretty special. Lovely people to have invade your home for a few days, even gave us some portable heaters to get us through the cold snap. Will be booking in more work with these guys for sure.

November 11, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Jamie arrived on time, started promptly was polite and discreet. The boiler was removed, replaced, explained in full detail. All mess cleared up daily. I recommend Finch Ltd for any plumbing and boiler work.
Polite and conciencious describes all Finch employees.

October 29, 2024
Unprompted review
Rated 5 out of 5 stars

Reoccurring leak issue now resolved

I had a leak in my hot water system which had reoccured several times, after checking it was concluded the previous work done (by another company) was not that great hence issue reoccurred. This time issue looks to be fully resolved, which was done same day and at a good price. Very happy.

October 9, 2024
Unprompted review

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