Finch - The Trade Professionals Reviews 

249
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally polite, professional, and friendly throughout every single project they undertake. Many consumers also appreciate the highly reliable and efficient service provided when dealing with complex plumbing and heating tasks. Some people also felt that project schedules, appointment times, and work updates were handled with impressive punctuality and absolute clarity. Reviewers consistently note that the skilled engineers always explain the ongoing progress clearly, offer great advice, and leave work areas exceptionally clean and tidy. Clients feel completely confident trusting this team for all domestic maintenance needs.

What people talk about most

Service

People report positive experiences with service, frequently praising the knowledgeable and professional staff... See more

Staff

Users describe positive interactions with staff, highlighting that engineers and office personnel are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Super easy to contact via email and phone. We used these guys as they came highly recommended by a plumber family friend. They renovated our bathroom and did a great job, kept us up to date with prog... See more

Rated 5 out of 5 stars

Finch Plumbing and Heating company have been brilliant with our Alpha boiler that has run into a number of issues over the years. Sarah in the office is always really helpful and Jamie the engineer h... See more

Rated 5 out of 5 stars

We highly recommend Finch Ltd for all your plumbing needs. The team have refurbished our bathrooms to a very high standard. They are efficient, tidy, polite and professional. When we accepted the q... See more

Rated 5 out of 5 stars

I had issues with a large radiator in my living room. Initially engineer Mason and subsequently Jamie did an amazing job in fixing the problem. It was tricky but they were determined and eventually... See more


Company details

  1. Construction & Manufacturing

Written by the company

Our team of professional tradespeople perform interdisciplinary jobs in the fields of plumbing, heating, electrical services and general property maintenance. Supported by over 65 years of combined experience and equipped with professional skills we are highly motivated and full of spirit. Monday to Sunday, January to December, by day and by night.


Contact info

4.9

Excellent

TrustScore 5 out of 5

249 reviews

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No recent history of asking for reviews

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4.9

All reviews

(249)

43 reviews in the last 12 months

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Rated 5 out of 5 stars

Down to earth.

We had Jamie or Mason in our apartment on three occasions. On all occasions they were well able to explain things simply, identify the options and execute accordingly. Unusual also these days, they followed up on things. So highly recommended!!!

May 30, 2025
Unprompted review
Rated 5 out of 5 stars

Six star service

I wish I could give 6 stars to stand out above other 5 star reviews I've given as Finch is head and shoulders above anything else I've reviewed. I had a small studio bungalow completely done over- so new floor, kitchen and some work in the shower room plus new radiators and boiler. So a lot!
The work was great, all workmen reliable and tidied up after themselves, the price competitive and fair, deadlines kept. But what stood out for me was an exceptional collaborative attitude. Jamie (who oversaw everything) didn't just want to make sure the job was done well he wanted the customer to be happy and offered advice, clear costings, and fantastic attention to detail. I changed my mind on some of the work needed just before work started but the planning encompassed this seamlessly. Cannot recommend highly enough!

May 13, 2025
Unprompted review
Rated 5 out of 5 stars

Would highly recommend

Used Finch many times. They’re extremely reliable, friendly and knowledgeable as well as being reasonable with their prices. Would highly recommend.

April 7, 2025
Unprompted review
Rated 5 out of 5 stars

Professional Job, very pleased

Finch Plumbing replaced our whole shower unit in our ensuite, including retiring. The job has been done very well and the plumber ensured that he cleaned up thoroughly before he left causing minimal disruption. We always use Finches and will continue to do so

March 22, 2025
Unprompted review
Rated 5 out of 5 stars

Five Star Heating & Plumbing Service

We were recommended to use the company to replace our existing boiler. It was not straightforward. It involved use of a cherrypicker due to the location of the flue and the weight restriction required for the vehicle. Every aspect of the installation from initial contact to completion of the project was carried out efficiently, professionally, on time and at the agreed price, together with the relevant guarantees etc. Smaller jobs including replacing a waste disposal unit have been dealt with in a similar manner. We would not hesitate to use the company again.

March 17, 2025
Unprompted review
Rated 5 out of 5 stars

Technician kept me up to date on the…

Technician kept me up to date on the appointed day for any delays and arrived on the belated time.
Installed a Dayton valve on existing radiator which I had bought and was going to fit myself. Took him 2 minutes.
Excellant techy. Thanks

February 11, 2025
Unprompted review
Rated 5 out of 5 stars

Finch Plumbing- Solid and Reliable

Finch Plumbing are a solid, reliable company who will address your plumbing issues promptly, efficiently and for a fair price. We have used them on numerous occasions and have been delighted with the service they have provided.

November 29, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Turned up when they said they would, were considerate and careful moving about the property, tackled the problem in a considered and logical sequence to identify and successfully resolve the problem. Excellent service for which my wife and I were grateful.

November 21, 2024
Unprompted review

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