Finch - The Trade Professionals Reviews 

243
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the plumbing and heating services are carried out efficiently, keeping homes clean and tidy during every visit. People deeply appreciate the punctual scheduling, prompt responses, and the clear, reliable communication maintained throughout each project. Consumers are also exceptionally pleased with the entire team, describing staff members as polite, friendly, and highly knowledgeable. Furthermore, reviewers consistently note that the pricing remains fair and competitive, offering fantastic value for the dependable, high-quality work delivered. Many individuals state they would not hesitate to use these services again or recommend them to friends.

What people talk about most

Service

Clients share satisfaction regarding the service, noting that engineers are consistently punctual, thorough,... See more

Staff

Customers had positive experiences with staff, highlighting their professionalism, punctuality, and... See more

Price

Reviewers highlight positive aspects of price, consistently finding the costs to be fair, competitive, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Finch Plumbing and Heating company have been brilliant with our Alpha boiler that has run into a number of issues over the years. Sarah in the office is always really helpful and Jamie the engineer h... See more

Rated 5 out of 5 stars

We highly recommend Finch Ltd for all your plumbing needs. The team have refurbished our bathrooms to a very high standard. They are efficient, tidy, polite and professional. When we accepted the q... See more

Rated 5 out of 5 stars

I had issues with a large radiator in my living room. Initially engineer Mason and subsequently Jamie did an amazing job in fixing the problem. It was tricky but they were determined and eventually... See more

Rated 5 out of 5 stars

I needed a change of boiler system in my flat. Jamie made the initial visit and then engineers Mason and Colin completed the work. I was very pleased with the communication throughout. What seemed lik... See more


Company details

  1. Construction & Manufacturing

Written by the company

Our team of professional tradespeople perform interdisciplinary jobs in the fields of plumbing, heating, electrical services and general property maintenance. Supported by over 65 years of combined experience and equipped with professional skills we are highly motivated and full of spirit. Monday to Sunday, January to December, by day and by night.


Contact info

4.9

Excellent

TrustScore 5 out of 5

243 reviews

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4.9

All reviews

(243)

38 reviews in the last 12 months

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Rated 5 out of 5 stars

Super easy to contact and deliver great results

Super easy to contact via email and phone. We used these guys as they came highly recommended by a plumber family friend. They renovated our bathroom and did a great job, kept us up to date with progress and explained what needed doing. Came back later to install a water softener and actually got us to choose a different one which is more reliable and proven than what we had in mind alongside being cost effective. Anytime we have an issue they're who we want to fix it. They fixed our old boiler very quickly and have also organised fitters to sort out our kitchen flooring too.
I wouldn't go to anyone else!

September 14, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service your engineer …

Great customer service your engineer Mason was very polite, kept us fully informed of what work needed to be done. Nothing was too much trouble. He was on time every day and a great neat job was carried out. Brilliant

August 24, 2026
Unprompted review
Rated 5 out of 5 stars

Finch Bolier Service

Mason the plumbing Engineer is a very personable young man ,who in very polite , helpful and knowledgable . Would have no problem recommending Finch

September 4, 2026
Unprompted review
Rated 5 out of 5 stars

Finch Plumbing and Heating company are excellent

Finch Plumbing and Heating company have been brilliant with our Alpha boiler that has run into a number of issues over the years. Sarah in the office is always really helpful and Jamie the engineer has worked diligently and with great expertise. He recently came out after hours to rescue our hot water system.
We are really impressed and most grateful to all in the team.

July 24, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

When making the original Appt, the Telephone assistant was very helpful. We were expecting an engineer between one and three and Colin arrived promptly at 1 pm. He worked for 55 minutes and was very thorough and efficient. Finch Plumbing was recommended to me by a friend and I am glad I took their advice to contact them. Many thanks for a good service.

July 17, 2026
Unprompted review
Rated 5 out of 5 stars

Finch were extremely professional

Finch were extremely professional, polite and friendly.

Jamie came out to quote and followed up in writing with a line by line breakdown of each item.

When it came to the two days of install, the plumber was again friendly & polite, explaining when I popped out to see him part way through how much progress was made and kept me informed about what was outstanding for day 2.

The office staff were also very friendly and kept me informed every step of the way about the timings, the parts arriving etc.

In summary, a really good company with excellent affordable work.

May 8, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent as always

We have used this company several times as the service is always excellent. On this occasion, the boiler had stopped working and an engineer came to inspect it the same day. Due to age of the boiler, we opted for a replacement which was fitted exactly as per the quote and within the timings promise. The engineer was punctual, professional and did a very tidy job.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

So helpful.

So helpful.
We needed a plumber to fit a new shower mixer unit that we had intended to buy. They came out a did a site visit and we explained what was needed.
He suggested an alternative to our thoughts which not only solved our problem but also saved us a lot of money.
Installation was arranged, they arrived on time and was very quick and efficient. The new unit works a treat. As a result, we arranged for another small plumbing job to be done which was carried out a week or so later with equal, friendly efficiency. Superb service

March 20, 2026
Unprompted review

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