Finch - The Trade Professionals Reviews 

235
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's excellent service, highlighting its efficiency, professionalism, and reliability. Many people appreciate the staff for their exceptional care, politeness, and helpfulness, noting their professional and friendly approach. Reviewers frequently mention that work is completed efficiently, on schedule, and with great attention to detail, ensuring a tidy and functional outcome. People consistently find the team to be understanding and trustworthy, often going above and beyond to resolve issues effectively. This dedication, combined with their extensive knowledge, ensures a consistently high standard of service for all plumbing and heating needs.

What people talk about most

Service

Users describe positive interactions with service, consistently highlighting the professionalism, knowledge,... See more

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Astonishing care and attention from Jamie & Finch - we call him the 4th emergency service, nothing is ever too much trouble, when you are in need he is on the scene as fast as he can be (even leaving... See more

Rated 5 out of 5 stars

We highly recommend Finch Ltd for all your plumbing needs. The team have refurbished our bathrooms to a very high standard. They are efficient, tidy, polite and professional. When we accepted the q... See more

Rated 5 out of 5 stars

I had issues with a large radiator in my living room. Initially engineer Mason and subsequently Jamie did an amazing job in fixing the problem. It was tricky but they were determined and eventually... See more

Rated 5 out of 5 stars

Finch were extremely professional, polite and friendly. Jamie came out to quote and followed up in writing with a line by line breakdown of each item. When it came to the two days of instal... See more


Company details

  1. Construction & Manufacturing

Written by the company

Our team of professional tradespeople perform interdisciplinary jobs in the fields of plumbing, heating, electrical services and general property maintenance. Supported by over 65 years of combined experience and equipped with professional skills we are highly motivated and full of spirit. Monday to Sunday, January to December, by day and by night.


Contact info

4.9

Excellent

TrustScore 5 out of 5

235 reviews

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No recent history of asking for reviews

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4.9

All reviews

(235)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had issues with a large radiator in…

I had issues with a large radiator in my living room. Initially engineer Mason and subsequently Jamie did an amazing job in fixing the problem. It was tricky but they were determined and eventually the work they did was a success.
I am so grateful to them for the hard work involved, also their care and politeness throughout.
They are a credit to Finch who are now my go to Plumbing company.

December 11, 2025
Unprompted review
Rated 5 out of 5 stars

10/10

Finch's have dealt with 2 issues (shower installation & boiler problems) over the last 2 weeks, involving 3 engineers. All, without exception, have been totally professional but also just lovely, friendly and considerate. I have absolutely no hesitation in recommending this firm.

December 11, 2025
Unprompted review
Rated 5 out of 5 stars

Finch Ltd

Finch Ltd, created our dream bathroom. The experience from beginning to end was transparent, personable and professional. The quality of work was fantastic from bathroom appliances to tiling.
Jamie and his team were understanding, trustworthy and down to earth, I couldn’t recommend a better company.

November 4, 2025
Unprompted review
Rated 5 out of 5 stars

Can’t recommend enough

I can’t recommend Finch enough. This is the 5th or 6th time they’ve completed work for me. They always turn up on time, do what they say they’re going to do and complete the work to a great standard. I won’t use anyone else for plumbing issues now.

October 30, 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

I contacted Jamie at Finch Ltd to assist with a complete bathroom refurbishment that was required to be turned around within a set time frame. My initial enquiry was promptly acknowledged, an appointment was made and Jamie turned up on time. We discussed my requirements in detail and Jamie patiently and clearly explained the options available to me and the work required.

The appointment was followed up by a very detailed quotation, individually setting out the costs for each element of the project, together with a fixed price for the job.

Once I confirmed the order, I was given a start date, together with a programme of works detailing what was planned for each day and how long the work was expected to take.

At the start of the project, my curtains were wrapped to protect them from dust and plastic laid to protect the carpets. At the end of each day, the property was left clean and tidy, even though it was empty at the time. Multiple different trades were involved, which Jamie organised without any inconvenience to me.

With the size of this project and the number of different elements involved, inevitably things sometimes go wrong. Jamie was on it. Admittedly, I am a customer who has a keen eye on detail. It was refreshing to meet with Jamie near the end of the project, to find his snag list was longer than my own and the points were already in the process of being resolved.

We required a replacement panel, which Jamie sorted without any fuss, the panel arrived – it was correct in every way, except the colour batch was very slightly different. He had driven some 15 miles or so just to fix the panel. Many a tradesman would have done just that. I simply got a message letting me know about the colour issue and reassuring me another panel had been ordered. Apart from literally going ‘the extra mile’, the attention to detail was there…

Many thanks to Jamie and your team – highly recommended.

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

Helpful and efficient

Everyone couldn’t be more helpful. These guys know their stuff. Much appreciated as the problem was totally different to what was first thought. All fixed efficiently and cheerfully.

September 16, 2025
Unprompted review
Rated 5 out of 5 stars

I had a new boiler installed from…

I had a new boiler installed from Finch. The experience was great from the initial engagement, understanding the best solution for my property and the actual installation.

I would highly recommend

September 18, 2025
Unprompted review
Rated 5 out of 5 stars

Happy customer

Always responsive to enquiries, on time, polite, friendly and efficient. Jamie explains what he's doing and why and leaves clear instructions that give peace of mind.

August 19, 2025
Unprompted review

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