findababysitter.com (permanently closed) Reviews 335

TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

I have been a nanny on Find A Babysitter for roughly 7 years with no problems and found regular work. My account was recently blocked. I think I know why. I worked for an mentally unstable mother f... See more

Rated 1 out of 5 stars

AVOID, AVOID, AVOID! Site seems wonderful until you want to unsubscribe! We followed their website procedure to unsubscribe via the account page and were still charged the monthly fee!!! When we comp... See more

Company replied

Rated 1 out of 5 stars

Was a subscriber for over 2 years yet I never found any suitable candidates. Having not logged in months I recently got hit by the annual auto-renewal. Having recently lost my job, I am trying to be m... See more

Rated 1 out of 5 stars

I have been stuck on this sites mailing list for years despite never sigining up and many attempts to stop them. If I click the link to unsubscribe it takes you to a registration page instead. I am su... See more

Company replied

1.1

Bad

TrustScore 1 out of 5

335 reviews

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Rated 1 out of 5 stars

I have been a nanny on Find A…Shame, shame, shame.

I have been a nanny on Find A Babysitter for roughly 7 years with no problems and found regular work. My account was recently blocked. I think I know why. I worked for an mentally unstable mother for 3 weeks on another platform. The job wasn't working for me so I left. I did the best to my ability to help the mother and the child I cared for. The mother wasn't happy I decided to leave so she left a negative review on the platform I was on even though I had positive reviews from other families. This particular mother posted an ad on Find A Babysitter. She must have seen my profile and made a false complaint. I can think of no other reason why Find A Babysitter would block my account. I sent a few emails to Find A Babysitter with no response from them. Shame, shame, shame.

May 15, 2026
Unprompted review
Rated 1 out of 5 stars

No way to unsubscribe

I have been stuck on this sites mailing list for years despite never sigining up and many attempts to stop them. If I click the link to unsubscribe it takes you to a registration page instead. I am sure it is now a legal requirement to make unsubscribing from mail lists easier. I shall be reporting these for not following these rules as I'm sick of it now

August 1, 2019
Unprompted review
findababysitter.com (permanently closed) logo

Reply from findababysitter.com (permanently closed)

Hi Kim, we're really sorry about this, please could you send us an email at: contact@yoopies.co.uk with the email address where you are receiving these emails? We will try to investigate to figure out how you ended up on our mailing list as usually we only send emails to users who have registered with Yoopies.

- Francesca from Yoopies

Rated 1 out of 5 stars

Taking unauthorised payments!

I signed up last Tuesday and was advised to get the best response to pay £4 to have my profile “featured” I paid the £4 and now they have taken a further £9 with no idea what for! Ridiculous

April 14, 2019
Unprompted review
findababysitter.com (permanently closed) logo

Reply from findababysitter.com (permanently closed)

Dear Harriet.
We are sorry to hear you are unhappy with the Yoopies service.
£4 is the verification fee, which covers admin costs to check your ID and uploaded certificates for Parents' peace of mind. The £4 also includes 1 week of free Premium, which, after 1 week, renews at £9 per month unless cancelled.
This information is displayed on the payment page, "Verification includes a week of Premium which will automatically renew at £9 per month. You can always cancel a renewal from the 'My Account' page":
Screenshot:
https://downloads.intercomcdn.com/i/o/34158825/8739a06ff72847a6382ffea5/Carer.png

Information regarding Verification & Premium can also be found in the 'Help and FAQs' section:
https://yoopies.co.uk/advice/Verif-Premium-FAQ


To cancel renewals please head to your 'My Account' page and click 'Option' found under 'Premium' to cancel any further renewals.

Any issues please get in touch with us: contact@yoopies.co.uk

Best Regards.

Rated 1 out of 5 stars

This site is an absolute con

This site is an absolute con. My annual subscription was renewed with only a few hours notice. I did not have a chance to cancel a service I hadn’t used in over 11 months.
I received no response, despite several emails to the customer service team.
An unethical, unhelpful company who pretend to be serving the needs of busy parents.

January 15, 2019
Unprompted review
findababysitter.com (permanently closed) logo

Reply from findababysitter.com (permanently closed)

Dear Sarah

Could you please confirm which email address you contacted? Customer support can be reached using contact@yoopies.co.uk , also from the 'Contact us' form on the homepage, or by using the LIVE chat feature.

We aim to respond to emails within 24 hours at the very latest. Could you forward your first attempt to get in touch with us via email, to contact@yoopies.co.uk so we can investigate please.

Kind Regards.

Rated 1 out of 5 stars

I paid for a months subscription and…

I paid for a months subscription and was charged 29 pounds again this month. That is unethical and you cannot cancel your account on the website or remove your credit card details.

December 26, 2018
Unprompted review
findababysitter.com (permanently closed) logo

Reply from findababysitter.com (permanently closed)

Dear Babette

Subscription renewals can be cancelled from the 'My Account' page at anytime.

Please could you send us an email to contact@yoopies.co.uk should you need assistance.

We hope you had a lovely Christmas and will have a happy healthy 2019.

Kind Regards,
Yoopies team.

Rated 5 out of 5 stars

Great experience

October 17, 2018
Unprompted review
findababysitter.com (permanently closed) logo

Reply from findababysitter.com (permanently closed)

Thank you very much for your comment. It is a great pleasure for us to know that you're happy with our services!

Have a nice day,
Yoopies team

Rated 1 out of 5 stars

I have been using yoopies for the last…

I have been using yoopies for the last 2months for my 9 Month daughter. It has been a horrendous experience. I have only gone back to work 2 days a week Thursday and Fridays. I have used over 4 babysitters. Will turn up one day., Kate for another. Call in sick, and sometimes don't even bother calling to say they won't come. Last night my babysitter called in sick at 8pm. I called babysitters from the site which I pay monthly for. I agreed to pay time and a half due to calling last minute. And she called 7.30 in the morning, when I'm about to leave for work she can't come because she is unwell. I am a pharmacist, I have professional commitment. The experience has made it very difficult to go back to work, and I don't want to imagine if it made me look unreliable to my employers. After the experience today, I've booked appointments with daycare centres. I've had enough of unreliable and unprofessional babysitters.

September 21, 2018
Unprompted review
findababysitter.com (permanently closed) logo

Reply from findababysitter.com (permanently closed)

Dear Rahina Kamali,

We are so sorry to hear about your negative experience with the babysitters you have mentioned.

We would be more than happy to look into the issues you have encountered. If you would like send us a message with the email you used to create your account we will be able to investigate this in detail and can check the profiles of the sitters you tried to book through our platform.

Apologies again,

Kind Regards,

Alice from the Yoopies Team

Rated 1 out of 5 stars

Not a useful site...

After sending messages to more than 40 candidates, not one who is willing to turn up for an interview. Rozmin.parpia at gmail

I paid £30 for a month and after 5 minutes I got a message about a promotional offer from them for 9 a month which I could make use of because I had already paid. I contacted 20 babysitters and either they were not available or had some excuses. One babysitter responded to my ad and when I called her she hung up in the middle of the conversation and never called back. I’m starting to wondering if the profiles on this site are genuine.

September 17, 2018
Unprompted review
findababysitter.com (permanently closed) logo

Reply from findababysitter.com (permanently closed)

Dear Roz P,

We are sorry to hear that you have had difficulty with the babysitters you have contacted.

If you would like we can investigate this further and look into the profiles you have tried to make contact with, please send us a message with the email address you used to create your account so that we can explore these issues.

Kind Regards,

Alice from the Yoopies Team

Rated 5 out of 5 stars

Amazing!!!

Yoopies is simply amazing and the website is very easy to navigate! I have found my current job here since January and have loved it!

July 2, 2018
Unprompted review
Rated 5 out of 5 stars

So easy to apply and find what you’re looking for!

So easy to apply. There is an opportunity for a job no matter what age or experience level you are! I find that very amazing considering how many employers are picky about who they let on board. It is based on and around your postcode so all jobs will be nearby. You can adjust the work times to fit around what’s most suitable for you. This is very helpful if you’re a busy person looking for that little extra!

Would 100% recommend if you are looking for any babysitting/childcare jobs.

July 2, 2018
Unprompted review

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