findababysitter.com (permanently closed) Reviews 335

TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

I have been a nanny on Find A Babysitter for roughly 7 years with no problems and found regular work. My account was recently blocked. I think I know why. I worked for an mentally unstable mother f... See more

Rated 1 out of 5 stars

AVOID, AVOID, AVOID! Site seems wonderful until you want to unsubscribe! We followed their website procedure to unsubscribe via the account page and were still charged the monthly fee!!! When we comp... See more

Company replied

Rated 1 out of 5 stars

Was a subscriber for over 2 years yet I never found any suitable candidates. Having not logged in months I recently got hit by the annual auto-renewal. Having recently lost my job, I am trying to be m... See more

Rated 1 out of 5 stars

I have been stuck on this sites mailing list for years despite never sigining up and many attempts to stop them. If I click the link to unsubscribe it takes you to a registration page instead. I am su... See more

Company replied

1.1

Bad

TrustScore 1 out of 5

335 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Easy to use

I have just started to yoopies and the registration and all was really easy to follow with no extra hassle. I have been looking around for employers and I have found a few that look good!

June 29, 2018
Unprompted review
Rated 1 out of 5 stars

No ads for Scotland

No ads for Scotland

If you're looking for a job don't use this website.

June 10, 2018
Unprompted review
findababysitter.com (permanently closed) logo

Reply from findababysitter.com (permanently closed)

Hii Ariela, I am sorry, I see there are not so many job offers in Edinburgh at present.
I found a couple of recently posted ads for you however, I hope these help:

https://yoopies.co.uk/babysitting-jobs-edinburgh/ad-hoc-baby-care/2469273
https://yoopies.co.uk/babysitting-jobs-edinburgh/morning-care/2451828

Also on the 'My Account' page, ensure that email notifications are switched on to be notified immediately of newly posted ads in your area!

Best of Luck.
Kind Regards.

Rated 1 out of 5 stars

Unscrupulous charges

After paying for a month on a trial offer and unsubscribing, I was charged a full months fees from my account. I wish I’d read reviews earlier as this is unscrupulous behaviour.

May 7, 2018
Unprompted review
findababysitter.com (permanently closed) logo

Reply from findababysitter.com (permanently closed)

Dear Lesley,
Please could you send us an email (contact@yoopies.co.uk) allowing us to assist you. If renewals were cancelled from the 'My Account' page previous to the renewal date your card should not have been charged. However there is a slight possibility if you cancelled on the same day as renewal, payment may have already been in a 'processing' state, which is likely refundable.
Hope to hear from you soon,
Kindest Regards.

Rated 1 out of 5 stars

Beware! No trust in this company at all.

Be very careful as i have no idea what this company is about and does not feel safe at all. Do not pay them any money. They are doing nothing except saying that they are providing a 'Gumtree like' platform for you to communicate with young nannies who then don't turn up to meetings and charging you £29 for the pleasure. I'm pretty sure I've been fooled.
In fact I believe they are entirely fraudulent and unless I hear from them in the next half hour concerning a refund and acknowledgement of my subscription cancellation, I will know that they are and will be reporting them to the police.

April 24, 2018
Unprompted review
findababysitter.com (permanently closed) logo

Reply from findababysitter.com (permanently closed)

Dear Rachel
We apologise for the misunderstanding here, we provide a platform full of local caregivers in the community allowing Parents to search for and find the caregiver who fits into their family best.
Experienced, qualified, OFSTED registered/DBS checked nannies can be found on the site in addition to young, less experienced babysitters to suit all needs.
We screen each ad which is posted, and if a carer has a 'Verified' status their documents/qualifications have been checked by us too. As we are a platform and not an agency we are unable to guarantee the reliability of other users, we hope you found the perfect nanny for your family since contacting us.
Please do not hesitate to contact us again (contact@yoopies.co.uk) so we can assist you further.
Kind Regards.

Rated 1 out of 5 stars

TRYING TO CANCEL A SUBSCRIPTION IS MAJOR HASSLE

In total agreement with the review left by Nicola in Nov 2017. My attempts to cancel a subscription were also unsuccessful. I unsubscribed via the website but due to a lack of clarity that this had been verified I sent an email confirming I had unsubscribed via the website - my email went unanswered (I kept a copy of my email). What is worse, the following month the name on my bank statement changed from findababysitter to Yoopies, therefore when I did a quick scan of my statement the following month to check no debit from findababysitter, I didn't see the name so I assumed the cancellation was finalised. I am pretty useless at checking my bank statement too closely therefore it wasn't until just now that I happened to notice Yoopies which I googled and see this name is now associated with findababysitter. I called my bank and they suggest the name change on my statement the month after cancellation is untoward. My bank has refunded the many months of debits and are now taking this up with Findababysitter/Yoopies. I would have called the company myself but no phone number on the website.

January 2, 2018
Unprompted review
findababysitter.com (permanently closed) logo

Reply from findababysitter.com (permanently closed)

Dear Kelly
Thank you for your feedback.

In July findababysitter.com merged with Yoopies.

To cancel subscription renewals simply head to the 'My Account' page. Scroll down to 'Premium', click 'Option', then click button 'Stop the automatic renewal'

A cancellation confirmation email would then be sent to you automatically.

Could you forward the original unanswered email you sent so we can investigate the cause of the misunderstanding please.

Our email address is contact@findababysitter.com - All emails are replied to within 24 hours latest.

Best Wishes for 2018!!

Rated 1 out of 5 stars

AVOID

AVOID, AVOID, AVOID! Site seems wonderful until you want to unsubscribe! We followed their website procedure to unsubscribe via the account page and were still charged the monthly fee!!! When we complained, they just ignored the content of our complaint email and just stated that we were now unsubscribed but no refund would be given, offering some crappy one months free subscription as compensation! There are better sites out there - use them.

November 22, 2017
Unprompted review
findababysitter.com (permanently closed) logo

Reply from findababysitter.com (permanently closed)

Thank you for your feedback and we apologise for any inconvenience caused. We have not received any other reports of a cancellation error. A confirmation email is sent upon cancellation to ensure users are notified of the account action.
We will continue to monitor the cancellation function to be certain. If we are able to replicate the error we will refund you immediately.
Kindest regards,
Team Yoopies

Rated 5 out of 5 stars

love this site

I haven't been using this for long, but so far I am very impressed and it has been very easy to use. would highly recommend.

November 8, 2017
Unprompted review
Rated 4 out of 5 stars

Easy to use

I haven't been on find a babysitter very long so I am still trying to work my way around the website but it seems easy to use.

November 8, 2017
Unprompted review

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