I liked that you had the part I needed, but your shipping/handling cost was too high, well above the std USPS rate. Company contacted me and offered a partial refund for shipping. It was a very nice... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
order # F105492820 I had accidentally ordered twice as many parts as I needed. I called in as soon as I realized it and the person I talked to was able to only ship the items I needed. That was great... See more
Company replied
Fantastic service y'all!!! Recieved my parts DAYS before I expected it! So happy, gunna be able to install my whole project this weekend🎉🎉🎉🎉 Super Job, Thanks So MUCH Cordially, Kevin T.... See more
Company replied
Ed took the time to be pro active in his communication with me. There was a small delay on delivery that was not Find it Parts fault. Ed still called me to let me know where my parts were and when I c... See more
Company replied
Company details
Written by the company
FinditParts.com is the largest one-stop shop for heavy duty truck and tailer parts. In just a few clicks, you can access more than 10M part numbers, sourced by our extensive nationwide network of top suppliers. Stop wasting time and money by making dozens of phone calls looking for those hard-to-find or out-of-stock parts. Let us do the work for you in just seconds. We offer more than 1000 brands, including all the top OEs, Tier 1, qualified aftermarket alternatives, and E&O suppliers. No commitments, no hassle, just the parts you need when you need them.
Written by the company
Contact info
3101 Ocean Park Blvd. Suite 100, 90405, Santa Monica, United States
- (888) 312-8812
- trustpilotsupport@finditparts.com
- finditparts.com
4.2
Great
1K reviews
Replied to 94% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was a tough part to find
It was a tough part to find. You did a great job and very quickly. Shipping was really expensive. I would have liked to have had a choice between slower and cheaper. I am an owner operator 2005 M2-106 Freightliner with a Meritor F series quiet ride differential.
The parts center had to be machined 0.040" to fit properly over the axle spindle to make it work just to let you know for your records. The part number I gave you was supposed to be correct I did a lot of research for that F 555-5002 which is what you sent, Thanks Scott Nelson
March 19, 2026
Reply from FinditParts
Thanks, Scott, we’re glad we could help find the part and get it to you quickly. We appreciate the detailed feedback and your business.
- The FinditParts Team
Reply from FinditParts
Thanks, Jose, we’re glad it was fast and easy with great service. We appreciate you choosing FinditParts.
- The FinditParts Team
The picture used to describe the parts…
The picture used to describe the parts ordered showed tabs to plug my wires into. One bulb had the proper tabs. The other had screws only. I had to remove the soldered tabs from my broken light and solder them to the new bulb after removing the screw connector. Worked out OK but was inconvenient. I was contacted by FinditParts after they found out what happened and was given a refund. I feel this was going the extra mile on their part. I’m very impressed with the way this turned out.
March 24, 2026
Reply from FinditParts
We’re very sorry for the inconvenience and the mismatch with the part you received. A full refund has been issued, and we apologize again for the experience.
Reply from FinditParts
Thanks, Kristie, we’re glad the parts were in stock and shipped quickly. We appreciate you choosing FinditParts.
- The FinditParts Team
Great price and service
March 25, 2026
Reply from FinditParts
Thanks, Matt, we’re glad you had a great experience with both price and service. We appreciate you choosing FinditParts.
- The FinditParts Team
Package didn't come on time
Package didn't come on time, after paying for expedited shipping. Wound up having to soak the part from a local vendor to get the truck on the road by the next day.
March 25, 2026
Reply from FinditParts
We’re very sorry for the delay and the inconvenience this caused. This is not the experience we aim to provide, and we truly apologize.
Reply from FinditParts
Thanks, Patrick, we’re glad everything was exactly as ordered at a fair price. We appreciate you choosing FinditParts.
- The FinditParts Team
good packing
March 25, 2026
Reply from FinditParts
Thanks, Auday, we’re glad the packaging met your expectations. We appreciate you choosing FinditParts.
- The FinditParts Team
Easy transaction.
Easy transaction, would have been 5 stars except the shipment arrived late.
March 25, 2026
Reply from FinditParts
Thanks, Scott, we’re glad the transaction was easy, and we appreciate your feedback on the delivery timing. We’re always working to improve and appreciate you choosing FinditParts.
- The FinditParts Team
Paid for overnight shipping didn't…
Paid for overnight shipping didn't recieve it on time
March 24, 2026
Reply from FinditParts
We’re sorry your overnight shipment didn’t arrive on time and understand how frustrating that can be. A partial refund has been issued for the delay, and we apologize for the inconvenience.
I ordered 3 parts in this purchase
I ordered 3 parts in this purchase, 2 showed up. I'm ok with it as long as the 3rd one gets here with no drama.
The other parts I've ordered have made it here easily, so I'm guessing this is on UPS.
March 17, 2026
Reply from FinditParts
Thanks, Ryan, we appreciate your patience, and we’re glad most of your order arrived smoothly. The remaining item should be on its way, and we hope it gets to you soon without any issues. Thanks for choosing FinditParts.
- The FinditParts Team
Reply from FinditParts
Thanks, Glenn, we’re glad your parts arrived on time and in great condition. We appreciate you choosing FinditParts.
- The FinditParts Team
You guys did a great job and where very…
You guys did a great job and where very quick with the payment process.
March 24, 2026
Reply from FinditParts
Thanks, Keddy, we’re glad the process was quick and smooth. We appreciate you choosing FinditParts.
- The FinditParts Team
Speaking to real humans was the first…
Speaking to real humans was the first thing I appreciated. They were knowledgeable and helpful and knew exactly what I needed. Plus the parts were delivered in a timely manner.
March 16, 2026
Reply from FinditParts
Thanks, Annie, we’re glad our team could provide the knowledgeable, human support you were looking for and get everything to you on time. We appreciate you choosing FinditParts.
- The FinditParts Team
Reply from FinditParts
Thanks, Tamika, we’re glad it was fast and easy! We appreciate you choosing FinditParts.
- The FinditParts Team
shipping delays
shipping delays, on multiple parts of same order shipping was delayed more than once.
March 24, 2026
Reply from FinditParts
We’re very sorry for the repeated shipping delays and the frustration this caused. A full refund of the shipping has been issued, and we apologize again for the inconvenience.
Reply from FinditParts
Thanks, we’re glad ordering was easy, delivery was quick, and everything arrived exactly as needed. We appreciate you choosing FinditParts.
- The FinditParts Team
Reply from FinditParts
Thanks, we’re glad the site was easy to use and that everything was handled quickly from response to delivery. We appreciate you choosing FinditParts.
- The FinditParts Team
Reply from FinditParts
Thanks, Larry, we’re glad the product worked well and was easy to install. We appreciate you choosing FinditParts.
- The FinditParts Team
I was kept updated of parts…
I was kept updated of parts availability and the items arrived in a week and a half.
March 23, 2026
Reply from FinditParts
Thanks for the review, we’re glad you were kept informed and that everything arrived as expected. We appreciate you choosing FinditParts.
- The FinditParts Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.