I liked that you had the part I needed, but your shipping/handling cost was too high, well above the std USPS rate. Company contacted me and offered a partial refund for shipping. It was a very nice... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
order # F105492820 I had accidentally ordered twice as many parts as I needed. I called in as soon as I realized it and the person I talked to was able to only ship the items I needed. That was great... See more
Company replied
Fantastic service y'all!!! Recieved my parts DAYS before I expected it! So happy, gunna be able to install my whole project this weekend🎉🎉🎉🎉 Super Job, Thanks So MUCH Cordially, Kevin T.... See more
Company replied
Ed took the time to be pro active in his communication with me. There was a small delay on delivery that was not Find it Parts fault. Ed still called me to let me know where my parts were and when I c... See more
Company replied
Company details
Written by the company
FinditParts.com is the largest one-stop shop for heavy duty truck and tailer parts. In just a few clicks, you can access more than 10M part numbers, sourced by our extensive nationwide network of top suppliers. Stop wasting time and money by making dozens of phone calls looking for those hard-to-find or out-of-stock parts. Let us do the work for you in just seconds. We offer more than 1000 brands, including all the top OEs, Tier 1, qualified aftermarket alternatives, and E&O suppliers. No commitments, no hassle, just the parts you need when you need them.
Written by the company
Contact info
3101 Ocean Park Blvd. Suite 100, 90405, Santa Monica, United States
- (888) 312-8812
- trustpilotsupport@finditparts.com
- finditparts.com
4.2
Great
1K reviews
Replied to 94% of negative reviews
Typically replies within 1 week
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Exactly the right part👍
March 21, 2026
Reply from FinditParts
Thanks, Stephen, we’re glad you got exactly the right part! We appreciate you choosing FinditParts.
- The FinditParts Team
Start by being honest with your ads
Start by being honest with your ads. Do not show one product, a Head light assembly, when you are selling a light bulb for $5.99 and a shipping charge of $16.85 for a total of $24.09.
I would like to return the two items you sent for a full refund of $48.18, or send me the headlights shown in your ad.
March 19, 2026
Reply from FinditParts
We’re very sorry for the frustration and confusion regarding your order. A full refund has been issued and credited. We sincerely apologize for the experience.
First time order.Ordered a cam position…
First time order.Ordered a cam position sensor that the website said it would fit my 2000 ford f150 and when I recieved it the part did not fit now I have to pay a 20% restocking fee when the website said part will fit.First and last time I order from this website.
March 20, 2026
Reply from FinditParts
We’re very sorry for the frustration and inconvenience this caused. You will be fully credited for your order, and we apologize for the experience.
Fast delivery and easy to order
March 20, 2026
Reply from FinditParts
Thanks, Marilyn, we’re glad ordering was easy and delivery was fast. We appreciate you choosing FinditParts.
- The FinditParts Team
Reply from FinditParts
Thanks, Pam, we’re glad you enjoyed the fast service! We appreciate your support.
- The FinditParts Team
The part that I ordered did not match…
The part that I ordered did not match the part that was sent to me it didn’t have the mounting bracket or the sensor port in it and I second day aired it to get it now I have to send it back and I was told that the description doesn’t match the part anymore
March 19, 2026
Reply from FinditParts
We’re very sorry for the mix-up and the inconvenience this caused. You have been fully credited for your order, and there is no need to return the part. We apologize again for the experience.
Reply from FinditParts
Thanks, Tom, we’re glad you had a great experience with fast shipping and service! We appreciate your business.
- The FinditParts Team
Reply from FinditParts
Thanks, Joshua, glad to hear next-day delivery came through as expected! We appreciate the great feedback.
- The FinditParts Team
shipping was excessive on brass…
shipping was excessive on brass fittings, $29 on $65 brass fittings
March 10, 2026
Reply from FinditParts
Hi Justin, thanks for your feedback, and we understand your concern about the shipping cost. Rates can vary based on factors like weight, dimensions, and carrier pricing, but we know it can be frustrating when it feels high relative to the item. We appreciate you sharing this with us.
- The FinditParts Team
Reply from FinditParts
Thanks, Jeffery, we really appreciate it!
- The FinditParts Team
I had difficulty with another" website…
I had difficulty with another" website that looked very similar to yours, but you did everything you said you would and delivered the part on an expidited basis which helped us get our project going in the shop!
March 16, 2026
Reply from FinditParts
Thanks, John, we’re glad we could deliver as promised and help keep your project moving. We appreciate you choosing FinditParts and the trust you placed in us.
- The FinditParts Team
Had the part I was looking for
Had the part I was looking for, easy transaction and reasonable shipping
March 17, 2026
Reply from FinditParts
Thanks, Lary, we’re glad we had the part you were looking for and that the process was easy with reasonable shipping. We appreciate you choosing FinditParts.
- The FinditParts Team
WE PAYED FOR AN EXTRA DAY SHIPMENT
WE PAYED FOR AN EXTRA DAY SHIPMENT, REFUND WERE PARTIALLY, ONLY RECEIVED EXCUSES THROUGH MAIL INSTEAD OF APOLOGIES OR SOMETHING RESTITUTION FOR THE MISTAKE
March 10, 2026
Reply from FinditParts
We sincerely apologize for the inconvenience and frustration caused by the delay and your experience. A partial refund for the shipping has been credited, and we’re sorry this was not handled better.
The right supplies
March 10, 2026
Reply from FinditParts
Thanks, Mark, we’re glad you got exactly what you needed. We appreciate you choosing FinditParts.
- The FinditParts Team
It was fast easy to order very…
It was fast easy to order very responsive I will buy again !
March 14, 2026
Reply from FinditParts
Thanks, Ricky, we’re glad ordering was easy and the team was responsive. We appreciate your business and look forward to helping you again.
- The FinditParts Team
Reply from FinditParts
Thanks, Jaime, we truly appreciate your kind words and are glad we could provide excellent service. Thank you for choosing FinditParts.
- The FinditParts Team
Great Online Experience
Great price. Fine customer service to place my special order. Fast shipping. Thanks!
March 16, 2026
Reply from FinditParts
Thanks, Edward, we’re glad we could help with your special order and get it to you quickly at a great price. We appreciate you choosing FinditParts.
- The FinditParts Team
Reply from FinditParts
Thanks, Eric, we’re glad the communication was clear and the shipping was fast. We appreciate you choosing FinditParts.
- The FinditParts Team
shipping hassle…
the shipping delay when i paid for next day air service and as far as i can tell according to tracking number ups didnt receive the package when they was suppose to is the cause for the delay
March 16, 2026
Reply from FinditParts
We’re sorry for the delay and the confusion with the tracking on your shipment. You have been credited for the delay, and we apologize for the inconvenience this caused.
No part received said delivered to my…
No part received said delivered to my address but tracking says yorkville il. How about a follow up contacted help at find it parts. I ordered part from you. Not dealing with ups.......
March 14, 2026
Reply from FinditParts
We’re very sorry for the entire situation and the frustration this caused. A full refund has been issued for your order, and we apologize for the inconvenience.
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