complete scam, didn't find my mobile, and proceeded to charge me £39 two days after. I did not receive any written confirmation regarding my subscription, It's apparently in the t's & c's. I wou... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Knee-jerk reaction to son losing his phone was to try this site. Pointless !! Only any use if the person holding the phone replies, so 100% useless to find a lost phone. Then to add insult to an alrea... See more
We had an excellent experience with FindMobi.io We have a lot of trust in this service and will go back to use them again and again. I contacted customer service and they were very professiona... See more
Their service or lack of service is pointless. The site states 49p then 49.00 after 48 hours. They presented in my account within 24hours. Extra ordinary difficult to unsubscribe. I emailed an awa... See more
Company details
Written by the company
Find Mobi is a practical online platform designed to help you locate and recover mobile devices quickly and efficiently. Whether your phone is misplaced, lost, or stolen, Find Mobi provides reliable tools to help you track its location and take action with confidence. Built with a focus on simplicity, accuracy, and security, Find Mobi makes it easy for anyone to use. With a straightforward interface, you can initiate a search in just a few steps and receive clear, real-time information to assist in recovering your device. Find Mobi prioritizes user privacy and data protection at every stage. All processes are handled securely, ensuring your information remains protected while you work to locate your device. Ideal for individuals and families, Find Mobi offers peace of mind when it matters most. Stay in control, act quickly, and protect what’s important with Find Mobi.
Contact info
United Kingdom
- findmobi.io
Excellent prompt customer service
Excellent prompt customer service. I explained my error and they agreed to refund the £39.90 subscription I had inadvertently signed up for in my panic.
October 5, 2024
Unprompted review
Scam.
Scam.. As previous reviewers have said. They sign you up for a £40.00 per month subscription. Don't fall for it. One hundred percent scam.
September 19, 2024
Unprompted review
Inneeded to find a phone an foundnit to…
Inneeded to find a phone an foundnit to the use of this finder brilliant 👏🏼
September 15, 2024
Unprompted review
scam company
If you look at the reviews, there are many 5 star and many 1 star and nothing in between. This is not an accident. The 5 star reviews are company employees and the 1 star reviews are users of the service.
This service does not work and they also sign you up for a sneaky recurring monthly charge when you think that you are paying only 49p. The recurring charge is £40 and taken from your bank 2 days later, they will not refund this.
Please avoid this company they are a scam.
August 22, 2024
Unprompted review
We have a lot of trust in this service
We had an excellent experience with FindMobi.io
We have a lot of trust in this service and will go back to use them again and again.
I contacted customer service and they were very professional and reasonable.
August 8, 2024
Unprompted review
I have made contact via the customer…
I have made contact via the customer service message portal twice and received no response. I am trying to garner a refund of the subscription fee, that I did not require. I sthere another way to get in touch or speak to someone?
September 2, 2024
Unprompted review
Reply from Findmobi
Thank you for reaching out and bringing this to our attention. I'm really sorry to hear that you haven't received a response yet.
To help us resolve your issue more quickly, please refer to this review in your email to our support team at contact@findmobi.io
Again, we apologize for the delay, and we appreciate your understanding as we work to make this right. Thank you for your patience.
Sneaky monthly subscription!!!
Charged me a one of small amount to find a friends phone on a night out. Without realising they signed me up to a monthly subscription and charged me £39.90 over a week later. DO NOT use total scam as we didn't even find the phone.
August 25, 2024
Unprompted review
It’s trash
It’s trash, I thought the reviews were lying but it genuinely doesn’t give you phone number geo location, it requests it then It tries to get your location and feed you that instead.
So much for finding scammers ay
August 23, 2024
Unprompted review
Rating a 0
Rating really a 0.
Dont use this website. It a con and doesnt find your phone. Once signed up it doesnt give a clear way to login to look for your phone.
Only let me login when cancelling and it took 40 quid off me.
It a made company to scam people out of money please beware.
August 19, 2024
Unprompted review
Terrible.
Terrible.
Claim you can cancel within 48 hours and won't be charged subscription fee.
Tried calling, no answer. Sent multiple emails, no response.
June 23, 2024
Unprompted review
Reply from Findmobi
Dear B&H,
Thank you for taking the time to leave a review, we strive on improving our services to the best of our ability for our customers.
Your name yields no results in our system, and you have not provided any information regarding your order upon our request.
Please do get in touch with our customer support team through our website's contact form https://findmobi.io/contact-us and they will be able to assist you further.
Kindest regards,
The FindMobi Team
Brilliant costumer service
Brilliant costumer service . Thank you for solving my problem .
April 15, 2024
Unprompted review
Reply from Findmobi
Dear Mrs. Reinholde,
Thank you so much for your positive feedback and for highlighting our customer service. We are delighted to hear that we were able to resolve your issue!
Your satisfaction is our top priority, and it is always heart-warming to hear such wonderful words from our valued customers. If you need any further assistance or have more feedback to share, please don't hesitate to reach out.
Thank you once again for choosing us.
Warm regards,
The FindMobi Team
They handled my query very well
They handled my query very well. They were very east to contact. Efficient and effective.
April 12, 2024
Unprompted review
Reply from Findmobi
Hello Orla,
Thank you for taking the time to share your feedback with us! We're delighted to hear that your experience with our support team was both efficient and effective. At FindMobi, we are committed to providing accessible and prompt service to all our customers. Your positive review is greatly appreciated, and we look forward to assisting you again in the future.
Best regards,
The FindMobi Team
it's few months i'm using
it's been few months i'm using. It gives really accurate location.
September 21, 2023
Unprompted review
Reply from Findmobi
Dear Amelia Lee,
Thank you so much for your kind words and for taking the time to share your experience with FindMobi! We're thrilled to hear that you've been finding our geolocation service useful for the past few months.
Accuracy is paramount when it comes to location tracking, and we're delighted that you've found our service to be reliable in this regard. Providing accurate location data is one of our top priorities, and it's fantastic to hear that it's meeting your expectations.
If you have any feedback or suggestions on how we can further improve your experience with FindMobi, please don't hesitate to let us know. We're always eager to hear from our users and continuously strive to enhance our service.
Once again, thank you for choosing FindMobi, and we look forward to serving you for many more months to come!
Best regards,
The FindMobi Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.