Findmykids Reviews 459

Lisa has been really helpfully on the app chat tonight with myself and my subscription. Thank you

App works well. One issue with profiles. Excellent online customer service. Problem resolved.

Excellent support within app chat, watch reset and working 100% within 20 mins

This is a great App. Helps me to feel MORE comfortable with my son being outside.

I received outstanding support from Julia on 12.25.21. Where my son had lost his phone, and I needed to delete the old profile for the lost phone. I sent a message for help, with no expectations of getting an answer do to the Holiday.

Boy was I wrong! I received a reply from Julia within 3 minutes, and she resolved my issue right away.

Awesome customer service 👌👌

Have had this app for a while and apart from a couple of teething issues at the beginning it has worked really well. At the end of the free period and when offered a deal on black Friday I signed up for a lifetime subscription. This greatly enhanced the app and the full use was available. Today, I went to log in and the app is not recognising that I have an account and is asking me to sign up sending me new verification codes.

It's a very excellent application.
Not only for his features, but for the employees to answer questions and help.
I deleted the application from my device and I couldn't re-subscribe after installing it, so i told them about the problem and they immediatly solved it and now i have my subscription back without having to pay again. That's why they deserve a 5 Star review in my opinion.

Highly sophisticated application with a number of original functions and reliable technical support. It allows the user comfortable control over the minor and reliable communication even in situations where a mobile call cannot be used. I rate the application as excellent.

Customer service so helpful. I love this app just so I can ring the bell when I can't find my phones

I like it. Is accurate.

Ive had this app for a while, to keep track of 2 of my children. Since its been updated, i can no longer follew the location they are in. Ive looked tonite to see where my daughter is and last location was 10.07 thos morning.. i pay for a subscription for this app and its not doing the job anymore.

Downloaded the app last night, first day of my daughter walking home from school and the app dropped out for both me and my wife after 5 minutes or so. Rang her and she is fine but, this is the one thing this app is designed to do. It has to be accurate and robust otherwise it has the adverse affect and instils panic rather than reassurance.

I've had this app for over a year, paid for. Its intermittent to say the least which is NOT ideal for a location app. I have tried everything to make it more of a 'live' experience. I should be able to see where my son is, not where is was 35 minutes ago!! It really isn't good so disappointing.

It's fantastic app. I am using this from last 2 years. Now I have parental peace of mind as I can see live location of my daughter and listen her surrounding voice.
Find my Kids gives you option to create zone also, I get notification when she leaves that particular zone. Perfect technology, never hanged and smart service.

The app is really helpful for a parent and delivers exactly what it promises: It gives accurate location information about kids’ whereabouts, sends important notifications & updates, and generally gives me peace of mind about my loved ones. I also enjoy the chat function and the tasks and activities I can set up to teach responsibility and independence.

Find My Kids is a great parenting app. It helps me keep track on my kids at all times and not going around wondering about what games they play, where they are and so on. It always shows where they are on the live map, and the positioning is great. Ialso get notifications when they leave places of interest, and I get the notifications at the time they leave or enter places, not minutes later. Really recommend Find My Kids!

This is a must have for parents these days. Has helped us in a lot of panic situations, The app works like a charm and the response from the support team is good too although I needed it only during the setup stages due to a little confusion. The geo location is also accurate and the notifications are a boon. My little one often misplaces his watch and the notification helps us locate it. Very good to see an app that actually helps in lowering stress by keeping a tab on our little ones and their surroundings.

Julia was excellent in sorting out my issue with a kids nav watch I purchased in 2019 that stopped connecting to the KidsNav app. So quick to respond and very clever in identifying the issue! Thank you!

Mikhail was very helpful, and quickly find out what the problem was, helped me out step by step and was always very kind ...great job!!!

Had a subscription issue but the support team resolved it very quickly and were really helpful. Great job.

My oldest daughter decided to embark on a cross country field trip with friends. I was a nervous wreck knowing I wouldn't know where she would be as she traveled. Find my kids was everything I needed. It's different from find my iphone because I was able to see her literally moving across the country at any time, and also see how fast she was moving.. (sent her a couple of text messages to slow down). I also received notifications when her phone had low power so I could text her and tell her to charge up her phone. And the location was so accurate.. This field trip of hers took 7 days and I followed her faithfully every day until she safely reached her destination. I don't need it anymore however if she decided to stress me out with another trip such as this, I would definitely download it again.