Fantastic service. Everything very well-arranged through the company. Customer service were friendly and considerate. When Niko and his colleague arrived, they really went above and beyond - doing mas... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Mark was really great from start to finish. Communication was great and he turned up exactly on time. It wasn’t an easy move due to lack of parking, heavy furniture and the front door lock refusing to... See more
Company replied
Mover pulled out leaving me 3 days notice. AnyVan quoted £4.2K and reduced to £3.6K - found FMMAV through Google, booked and paid online, was contacted within a few hours by them / then the service pr... See more
Company replied
Great service! Considering how stressful a moving can be, everything was handled perfectly, the driver helped us with moving our items into the van, and then helped us move the heavier stuff with a tr... See more
Company replied
Company details
Written by the company
Find My Man and Van is a managed marketplace that provides pre-vetted man and van services across the UK. We operate a single, central platform that connects customers directly with trusted local operators, while maintaining oversight of service standards, availability, and booking experience. Unlike directories or comparison sites, we do not list open options for users to evaluate independently. Every booking is handled through our platform, with service providers operating within defined quality, pricing, and availability controls. Our role is to make booking a man and van service simple, reliable, and consistent. Customers receive clear service options, transparent pricing, and direct booking without needing to compare multiple external providers. We focus on short-notice moves, local transport, and flexible van services in major UK cities, supporting thousands of bookings each month through a unified marketplace experience.
Contact info
International House, EC1A 2BN, London, United Kingdom
- 0333 123 0240
- help@findmymanandvan.co.uk
- findmymanandvan.co.uk
4.5
Excellent
4K reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent customer service, excellent driver
Overall, a very smooth process from start finish. Customer support was more than happy to answer a few questions I had before booking with them. And a shout out to Hubert who was a great help through the move and a great person to talk to.
September 5, 2025
Unprompted review
Reply from Find My Man and Van
Hi Yash,
Thank you so much for your kind words about your experience with Find My Man and Van!
It's good to hear that you found the process smooth and that our customer support team was helpful in answering your questions. We will definitely pass on your shoutout to Hubert; it's always wonderful to know when team members make a positive impact.
If you have any further questions or need assistance in the future, please don’t hesitate to reach out at 0333 123 0240. Safe travels on your journey ahead!
Many thanks
Sam
Find My Man and Van
Budget friendly and efficiently removal service
Friendly, quick and efficient delivery that included lots of stairs!
September 3, 2025
Unprompted review
Reply from Find My Man and Van
Hi,
Thank you so much for your wonderful review of Find My Man and Van!
We're thrilled to hear that you experienced friendly, quick, and efficient delivery, even with the added challenge of stairs. Our team works hard to ensure a smooth experience for our customers, and it's great to know that we met your expectations.
If you need our services again in the future, don't hesitate to reach out at 0333 123 0240. We look forward to assisting you again!
Kind regards
Sam
Find My Man and Van
Great service
Great service arrived promptly polite efficient driver extremely helpful
September 4, 2025
Unprompted review
Reply from Find My Man and Van
Hi James,
Thank you for your kind words about Find My Man and Van!
We’re thrilled to hear that our driver provided you with prompt and efficient service. Our team strives to deliver a positive experience, so it’s wonderful to know that we met your expectations.
If you need any assistance in the future, don’t hesitate to reach out at 0333 123 0240. Safe travels!
Many thanks
Sam
Find My Man and Van
Polite .Prompt .Helpful .Couldn't fault…
Polite .Prompt .Helpful .Couldn't fault these guys !
September 4, 2025
Unprompted review
Reply from Find My Man and Van
Hi Andrew,
Thank you so much for your kind words about Find My Man and Van!
We're thrilled to hear that you found our team polite, prompt, and helpful. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need assistance again or have any questions, please don’t hesitate to reach out to us at 0333 123 0240. We look forward to serving you again in the future!
Kind regards,
Sam
Find My Man and Van
Easy to book
Easy to book, was done in one trip in 2 hours. would recommend
September 6, 2025
Unprompted review
Reply from Find My Man and Van
Thank you for your positive feedback! We’re thrilled to hear that your experience with Find My Man and Van was quick and efficient. Our team strives to make the booking process as seamless as possible, and it's great to know we met your expectations.
If you need our services again or have any questions, please don’t hesitate to reach out at 0333 123 0240. We look forward to serving you again in the future!
Thanks,
Megan
Find My Man and Van
Trust me... do not trust them.
It happened six months ago.
I booked a medium van for a 1-bedroom flat (fortunately I moved to another flat located in the same city, about 2 miles from the flat I was leaving).
FindMyManandVan contacted me because the van that was supposed to help broke down. but, they notified me 'we found you a new one'; so it didn't really matter.
The 'new man' contacted me the day before, saying something along those lines 'are you sure you want me to help? my van is small so you'll need to pay more as we might do several trips'. inasmuch as I was busy with many other things (eg cleaning) I was naïve enough to respond 'well, surely since you must have the list of all my stuff I need to shift, I guess the company you work for knows that it is a 1 bedroom flat. if a second trip is required, so be it. I'll pay, of course'.
when the van arrived, oh my, words failed me. it would have been much too small for my student bedsit. The driver realised that there was a mistake: no less than four or five trips would have been necessary (I still have the pictures with me, it is too bad I cannot upload them - I may try on another platform). I called the clerk/manager at FindMyVan (I cannot remember his name). I managed to stay calm as I explained him the situation - 'you dispatched the wrong van (obviously so) whilst I am supposed to give the keys back tonight'
And... the man (on the phone) didn't apologise on behalf of his firm. no fear. He calmly answered 'no no, it is well and truly a van for a 1 bedroom flat.' (he told me this as the small van was just before me)' it was your fault you should have opted for the larger option. today there's no one else available. maybe tomorrow.'
it was extremely stressful - honestly if he had admitted to his mistake and held accountable it wouldn't have been so stressful but such a display of bad faith... but it most certainly does not have to be that way, ladies and gentlemen.
eventually, as I was positively in a hurry, I booked a larger van from the same company (it was indeed ridiculously large - but they assuredly did a good job).
So, that is the point of my review. luck of the draw, you might decidedly get a good service. or not. but it is not the point. The point is that a customer, any customer, must feel that the service provider is someone you can trust. And it is definitely not the case with that company. Absolutely untrustworthy.
March 8, 2025
Unprompted review
Reply from Find My Man and Van
Dear Patrick,
Thank you for your feedback, we are sorry to hear that you feel you had a less than satisfactory experience through our platform.
Additional journeys may be necessary if the quantity of items surpasses what can be safely accommodated in the van, or if the maximum legal weight limit is exceeded. These extra trips demand additional time, travel effort, personnel, fuel consumption, and can lead to increased wear on the vehicle.
Consequently, they incur charges. This information along with applicable rates is transparently displayed on your booking receipt as well as in our Frequently Asked Questions section on our website.
We do also clearly state that it is your responsibility to ensure that the items in your booked inventory fall within the legal weight and volume limits of the booked moving van. Unfortunately as you have not provided any information regarding your booking with us so we are unable to investigate into what was booked and what arrived.
Sincerely,
Megan,
Find My Man and Van
Efficient, Friendly, Convenient
It was a very efficient service that relieved so much stress I had leading up to the move. The helper was so friendly and very experienced.
August 30, 2025
Unprompted review
Reply from Find My Man and Van
Hi Megan, Thank you for your wonderful feedback about Find My Man and Van! We’re thrilled to hear that our service helped alleviate some of the stress associated with your move. Our team takes pride in providing friendly and experienced assistance, so it’s great to know that you had a positive experience.
If you ever need help again or have any questions, feel free to reach out to us at 0333 123 0240. We wish you all the best in your new home!
Thanks,
Megan
Find My Man and Van
Reply from Find My Man and Van
Hi Erika, thank you for taking the time to share your experience with Find My Man and Van! We're thrilled to hear that you had an excellent experience and that our driver was super helpful. Our team strives to provide top-notch service, and it's wonderful to know we met your expectations.
If you ever need assistance again or have any questions, feel free to reach out to us at 0333 123 0240. We look forward to serving you again!
Thanks,
Megan
Find My Man and Van
The guys that moved me was very careful…
The guys that moved me was very careful and polite they made my move a lot easier arrived on time
August 30, 2025
Unprompted review
Reply from Find My Man and Van
Hi, thank you so much for your wonderful feedback about your recent move with Find My Man and Van! We're thrilled to hear that our team was careful, polite, and punctual. Making your moving experience easier is our top priority, and it’s fantastic to know we hit the mark for you.
If you need assistance in the future or have any questions, please don't hesitate to reach out to us at 0333 123 0240. Safe travels to your new home!
Thanks,
Megan
Find My Man and Van
Fabulous
So easy to book and pay, very good communication. The man who did the job was lovely.
August 30, 2025
Unprompted review
Reply from Find My Man and Van
Hi Kate, thank you for your wonderful review! We're thrilled to hear that you found our booking and payment process easy and that communication was smooth throughout your experience. It's great to know that our team member made a positive impression as well.
We strive to provide excellent service, and your feedback means a lot to us. If you need assistance in the future, please don't hesitate to reach out at 0333 123 0240. Safe travels!
Thanks,
Megan
Find My Man and Van
On time, efficient and friendly
Our driver Valentin arrived perfectly on time in the early morning, helped us load and unload as well as drove us all the way across the country to get on time for the key pick up! We are extremely grateful for a superb service and friendly chat. Work was done professionally and reliably so we were able to relax and enjoy the ride. Thank you!
August 30, 2025
Unprompted review
Reply from Find My Man and Van
Hi Yulia,
Thank you so much for your wonderful review!
We're glad to hear that Valentin provided you with exceptional service and made your journey stress-free. It's our goal to ensure our customers feel supported and comfortable throughout their experience, and it sounds like Valentin did just that. We appreciate your kind words and hope to assist you again in the future.
If you have any questions or need assistance, feel free to reach out to us at 0333 123 0240. Safe travels!
Kind regards,
Sam
Find My Man and Van
Great service for a great price.
August 31, 2025
Unprompted review
Reply from Find My Man and Van
Hi Karlo,
Thank you for taking the time to share your positive experience with Find My Man and Van!
We're thrilled to hear that you found our service both great and affordable. Our team works hard to provide excellent value to our customers, and your feedback motivates us to keep delivering top-notch service.
If you ever need assistance or have any questions, feel free to reach out at 0333 123 0240. We look forward to serving you again!
Kind regards
Sam
Find My Man and Van
The guys were so experienced and they…
The guys were so experienced and they knew what they were doing made the move very smooth and we finished exactly on time.
August 31, 2025
Unprompted review
Reply from Find My Man and Van
Hi Ahmed,
Thank you for taking the time to share your experience with Find My Man and Van!
We're pleased to hear that our team was able to make your move smooth and timely. Our staff takes great pride in their expertise, and it’s fantastic to know that it made a difference for you.
If you ever need our services again or have any questions, don’t hesitate to reach out at 0333 123 0240. Safe travels to your new home!
Many thanks,
Sam
Find My Man and Van
Brilliant service
Brilliant service it was very helpful for removing furniture was supportive and even had ideas for further improvement would definitely recommend this removal service
August 27, 2025
Unprompted review
Reply from Find My Man and Van
Hi, thank you so much for your kind words about Find My Man and Van! We're thrilled to hear that our service met your needs and that our team was able to provide support and helpful ideas for improvement. Your recommendation means a lot to us, and we truly appreciate your feedback.
If you ever need assistance again or have any further suggestions, please don't hesitate to reach out to us at 0333 123 0240. We're here to help!
Thanks,
Megan
Find My Man and Van
Very happy with service
Very happy with service, very helpful, efficient, would use again. Thanks again Kunyo Amunbo.
August 31, 2025
Unprompted review
Reply from Find My Man and Van
Hi Marie, thank you so much for your wonderful review! We're thrilled to hear that you found our service helpful and efficient. It's always our goal to provide the best experience possible, and your feedback reaffirms that we're on the right track.
We look forward to serving you again in the future. If you ever need assistance, don’t hesitate to reach out to us at 0333 123 0240. Thanks again!
Thanks,
Megan
Find My Man and Van
Late, but palatable
Man with Van arrived half an hour later than they said, with no other explaination other than ‘traffic’ (at midday on a weekday). Meant a sofa had to be moved in the rain. Also did not seem to know what was being moved/have looked at/been sent any of the info I filled out. Otherwise fine, stuff got from place to place with little trouble.
August 15, 2025
Unprompted review
Reply from Find My Man and Van
Dear Esme,
Thank you for your feedback, we are sorry to hear that you feel you had a less than satisfactory experience through our platform. We value all feedback and are continually looking to improve the service we offer, and will be taking appropriate measures to ensure any issues are remedied for future customers.
Your chosen service provider will make every effort to reach you within the scheduled time frame, but there may be unforeseen delays caused by circumstances outside of their influence. Such factors might encompass traffic congestion, adverse weather conditions, overrunning of earlier jobs, or mechanical problems. We recommend that customers refrain from making any plans that require strict timing (like train journeys) on the day they are moving. We sincerely apologise if any delays in this situation have led to inconvenience for you.
Regrettably, you did not reach out to us on the day of your move, nor did you do so before posting this review; therefore, we were unable to offer assistance on that day or work towards a solution.
Sincerely,
Megan,
Find My Man and Van
Exceeded Expectations
Mover pulled out leaving me 3 days notice. AnyVan quoted £4.2K and reduced to £3.6K - found FMMAV through Google, booked and paid online, was contacted within a few hours by them / then the service provider. All booked and completed for a third of the cost! Every interaction with FMMAV was excellent, super personal staff who make sure everything remains on track. My service provider was exceptional and met all my needs. Very happy customer - thank you! Special shout out to Fabian & Chris from Belfast who deserve an equally excellent review 😀
August 29, 2025
Unprompted review
Reply from Find My Man and Van
Hi Daniel, thank you so much for taking the time to share your wonderful experience with Find My Man and Van! We're thrilled to hear that we could provide you with a solution that met your needs at such an excellent value. It’s fantastic to know that our team, especially Fabian and Chris, made a positive impact on your experience.
Your kind words will surely motivate them and the rest of our staff. If you have any further questions or need assistance in the future, please don’t hesitate to reach out to us at 0333 123 0240. Safe travels on your next move! 😊
Thanks,
Megan
Find My Man and Van
Great driver and based on what I heard…
Great driver and based on what I heard from
Him, this is a good company to work for, if you’re a driver with a van. I asked him about whether he has worked with the competitor of this company, which is Any Van, and he said they take particularly for new drivers a huge cut from what they charge the customers and they are very overpriced but apparently this company is a lot more fair. So I’m happy to provide that in my review here.
August 27, 2025
Unprompted review
Reply from Find My Man and Van
Hi Hafez, thank you so much for your kind words about Find My Man and Van! We're thrilled to hear that you had a positive experience with our driver and appreciate your feedback regarding our pricing structure. We strive to maintain fairness and transparency in our services, and it's wonderful to know that this resonates well with our customers.
If you have any further questions or need assistance, please feel free to reach out to us at 0333 123 0240. We look forward to serving you again!
Thanks,
Megan
Find My Man and Van
Great communication and easy website!
Great communication, and responsive. Information was shared with the driver promptly and a booking was confirmed quickly and efficiently.
Website is also very easy to use. User friendly.
Price was also competitive and shown quickly as a quote online.
August 25, 2025
Unprompted review
Reply from Find My Man and Van
Hi Sue,
Thank you for your wonderful feedback!
We're glad to hear that you had a positive experience with Find My Man and Van. Our team prides itself on providing clear communication and a user-friendly platform, so it's great to know that these aspects stood out to you. We strive to offer competitive pricing while ensuring a seamless booking process.
If you need assistance in the future or have any questions, don't hesitate to reach out at 0333 123 0240. We look forward to serving you again!
Kind regards,
Sam
Find My Man and Van
Reply from Find My Man and Van
Hi Charmaine, thank you so much for your kind words! We're thrilled to hear that our team was able to assist you and provide the help you needed. At Find My Man and Van, we pride ourselves on delivering excellent customer service, and your feedback truly motivates us to keep up the good work.
If there's anything else we can assist you with, please don’t hesitate to reach out at 0333 123 0240. Have a great day!
Thanks,
Megan
Find My Man and Van
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