Fantastic service. Everything very well-arranged through the company. Customer service were friendly and considerate. When Niko and his colleague arrived, they really went above and beyond - doing mas... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Mark was really great from start to finish. Communication was great and he turned up exactly on time. It wasn’t an easy move due to lack of parking, heavy furniture and the front door lock refusing to... See more
Company replied
Mover pulled out leaving me 3 days notice. AnyVan quoted £4.2K and reduced to £3.6K - found FMMAV through Google, booked and paid online, was contacted within a few hours by them / then the service pr... See more
Company replied
Great service! Considering how stressful a moving can be, everything was handled perfectly, the driver helped us with moving our items into the van, and then helped us move the heavier stuff with a tr... See more
Company replied
Company details
Written by the company
Find My Man and Van is a managed marketplace that provides pre-vetted man and van services across the UK. We operate a single, central platform that connects customers directly with trusted local operators, while maintaining oversight of service standards, availability, and booking experience. Unlike directories or comparison sites, we do not list open options for users to evaluate independently. Every booking is handled through our platform, with service providers operating within defined quality, pricing, and availability controls. Our role is to make booking a man and van service simple, reliable, and consistent. Customers receive clear service options, transparent pricing, and direct booking without needing to compare multiple external providers. We focus on short-notice moves, local transport, and flexible van services in major UK cities, supporting thousands of bookings each month through a unified marketplace experience.
Contact info
International House, EC1A 2BN, London, United Kingdom
- 0333 123 0240
- help@findmymanandvan.co.uk
- findmymanandvan.co.uk
4.5
Excellent
4K reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent
I was hesitant at first, but this is a very legit website and the customer service was excellent. We moved from London down to Hastings and it was effortless and stress free and sooo much more affordable than many other quotes I received.
August 23, 2025
Unprompted review
Reply from Find My Man and Van
Hi Anna,
Thank you for taking the time to share your experience with Find My Man and Van!
We're thrilled to hear that your move from London to Hastings was effortless and stress-free. We strive to provide excellent customer service and competitive pricing, so it’s wonderful to know we met your expectations.
If you ever need our services again or have any questions, please don’t hesitate to reach out at 0333 123 0240. Safe travels in your new home!
Kind regards,
Sam
Find My Man and Van
Terrible experience
Terrible experience! I booked this company and received a confirmation.
I booked a second van with them, then one week before my move I got a phone call telling me that the original driver has double booked and they had been looking for someone else for 10 days with no luck.
I am now one week away from moving - and trying to find anyone to do the job at short notice.
Please be aware that even if you receive a confirmation, your job can be cancelled with little warning.
August 25, 2025
Unprompted review
Reply from Find My Man and Van
Dear Marie,
Thank you for your feedback, we are sorry to hear that you feel you had a less than satisfactory experience through our platform. We value all feedback and are continually looking to improve the service we offer, and will be taking appropriate measures to ensure any issues are remedied for future customers.
We genuinely regret that your service provider could not meet your booking requirements and any trouble this may have caused you. Sadly, such situations can arise from mechanical problems with the moving vehicles or unforeseen personal circumstances affecting the movers, including health concerns. We completely understand your disappointment and made every effort to secure an appropriate alternative; however, in this case, it regrettably was not achievable.
Sincerely,
Megan,
Find My Man and Van
Martyn was really very kind and helpful…
Martyn was really very kind and helpful throughout the Move and that made the overall move smooth and less stressful for me and my family. I have gone through a number of moves in the past, some level of flexibility and adaptability is required from both parties to successfully complete the move. This time around I can confidently say that it was an excellent support from Find my man and van and especially Martyn
August 20, 2025
Unprompted review
Reply from Find My Man and Van
Hi Rekha,
Thank you so much for your wonderful feedback!
We're pleased to hear that Martyn was able to provide you with kind and helpful support during your move. We understand how stressful moving can be, and it's great to know that our team made the process smoother for you and your family. Your appreciation means a lot to us and motivates us to continue providing excellent service.
If you need any assistance in the future, please don’t hesitate to reach out at 0333 123 0240. Wishing you all the best in your new home!
Many thanks,
Sam
Find My Man and Van
Booked within a few days of the move
Booked within a few days of the move. Lovely father and son duo. Excellent service and customer care received. I would recommend and use again. Excellent value for money.
August 22, 2025
Unprompted review
Reply from Find My Man and Van
Hi Miss Kumar,
Thank you so much for your wonderful feedback about Find My Man and Van!
We're thrilled to hear that you had a positive experience with our father and son duo. It's always our goal to provide excellent service and customer care, so your recommendation means a lot to us. We look forward to assisting you again in the future!
If you need anything, don’t hesitate to reach out at 0333 123 0240.
Kind regards
Sam
Find My Man and Van
It was very good
It was very good, they were super helpful and nice, made things super relaxed
August 16, 2025
Unprompted review
Reply from Find My Man and Van
Hi Kai, thank you for your kind words! We're thrilled to hear that our team was able to provide you with helpful and friendly service. Making our customers feel relaxed and supported is a top priority for us at Find My Man and Van.
If you ever need assistance again or have any questions, please don’t hesitate to reach out to us at 0333 123 0240. We look forward to serving you again in the future!
Thanks,
Megan
Find My Man and Van
Phil Marren Moving Van
Very helpful and kind driver. He did not rush us at all. Nice guy to talk to when sitting in the van as well.
August 15, 2025
Unprompted review
Reply from Find My Man and Van
Hi Laksha, thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with our driver. Our team strives to provide not only efficient service but also kindness and patience, and it's great to know that this was reflected during your journey.
If you ever need our services again or have any questions, please don't hesitate to reach out to us at 0333 123 0240. Safe travels!
Thanks,
Megan
Find My Man and Van
Very highly recommended
Very highly recommended, very quick and effective job done, I am happy with the services, thank you.
August 13, 2025
Unprompted review
Reply from Find My Man and Van
Hi Juanito, thank you so much for your wonderful review of Find My Man and Van! We're thrilled to hear that you were pleased with our quick and effective service. Our team strives to provide the best possible experience for our customers, and your feedback truly motivates us to keep up the great work.
If you ever need our services again or have any questions, don’t hesitate to reach out at 0333 123 0240. We look forward to serving you in the future!
Thanks,
Megan
Find My Man and Van
Reply from Find My Man and Van
Hi Anoob, thank you so much for your positive feedback on Find My Man and Van! We're thrilled to hear that you had an excellent experience with our service. Our team is dedicated to providing smooth and efficient moving solutions, and your kind words motivate us to keep up the great work.
If you ever need our services again or have any questions, please don't hesitate to reach out at 0333 123 0240. We look forward to serving you again!
Thanks,
Megan
Find My Man and Van
Andy was absolutely fantastic
Andy was absolutely fantastic, very friendly but intrusive, attended to every tiny detail in a very careful and respectful move.
It was a large fridge/freezer which had a 5mm gap either side to get it out of my property, over some low and one higher step.
He explained clearly what to do and how and when and together we got it onto his wooden dolley and carefully moved it onto his tail lift of a Luton van.
A 3 mile trip across town where he repeated his careful attention to detail and helped me to get it off the van and into the next property. This was harder because it had to go up 2 rear door steps and in through the rear door where the protruding door handle gave a clearance either side of only 2mm.
Again he took the heavy end and skillfully guided and talked me through what he was going to do and what I needed to do.
He was absolutely brilliant in every respect, easy going, careful, respectful so no damage incurred anywhere, skillful, obviously greatly experienced and did so in good time, from arrival at property one to leaving property two.
Can't recommend him enough and will have no hesitation asking for him again.
The website for Man with a van was easy to follow and understand and the lady who dealt with me over the phone was also very helpful, explained everything clearly and made a seamless booking.
100% fantastic service from both.
August 14, 2025
Unprompted review
Reply from Find My Man and Van
Hi Robert,
Thank you for taking the time to share your experience with Find My Man and Van! We're thrilled to hear that Andy provided you with fantastic service and demonstrated such careful attention to detail during your move. It's wonderful to know that he made the process smoother for you, especially with the challenges of maneuvering a large fridge/freezer.
Your feedback is invaluable to us as it motivates our team to maintain high standards in customer service. If you need assistance in the future or have any questions, please don't hesitate to reach out at 0333 123 0240.
Thanks,
Megan
Find My Man and Van
Reply from Find My Man and Van
Hi Onay, thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our driver. Punctuality and helpfulness are key priorities for us, and it's great to know we hit the mark.
If you need our services again or have any questions, please don't hesitate to reach out at 0333 123 0240. We look forward to helping you in the future!
Thanks,
Megan
Find My Man and Van
You won't have any complaint
I needed to help my daughter move when her relationship broke down and found this company had a good reputation. That reputation is well deserved. My daughter's ex partner wants the company details for his own use in future!
Booking was straightforward and it was easy to amend the listed items in my booking after my initial booking. No extra charges for the changes to the inventory.
The day itself was hassle free. The driver arrived bang on time and he was very courteous and willing to do all he could. He was Polish and, true to form, he was perfect. Like every Pole I've met he was kind, hard working and strong as an Ox.
Book these people, you will not regret.
July 28, 2025
Unprompted review
Reply from Find My Man and Van
Hi Charton, Thank you so much for taking the time to share your positive experience with Find My Man and Van! We're thrilled to hear that our reputation met your expectations and that the booking process was straightforward for you. It’s great to know that our driver provided excellent service on the day of your move.
We pride ourselves on our team’s professionalism and dedication, and it's wonderful to see that reflected in your experience. If you or your daughter's ex-partner need any assistance in the future, don't hesitate to reach out at 0333 123 0240. We're here to help!
Thanks,
Megan
Find My Man and Van
Very Disappointing – Damaged Furniture and No Support
I booked my move through Find My Man and Van (reference FMMV63497) and was allocated Matty Trans LTD (Valentin Foltozan). Unfortunately, the experience was very poor.
During the move, several pieces of my furniture were damaged. When I raised this with Find My Man and Van afterwards, they refused to take responsibility and told me I had to chase the independent mover myself. The mover, meanwhile, denied causing the damage and has been unwilling to resolve the matter.
I booked through Find My Man and Van because I expected some level of quality control, vetting, and accountability. Instead, I was left in the middle of a dispute with no real support from the platform I trusted.
If you are considering using this service, please be aware that if anything goes wrong you may find yourself with no protection or recourse. I would strongly recommend looking elsewhere for a company that stands behind the service providers they promote.
August 2, 2025
Unprompted review
Reply from Find My Man and Van
Dear Panagiotis,
Thank you for your feedback, we are sorry to hear that you feel you had a less than satisfactory experience through our platform.
We value all feedback and are continually looking to improve the service we offer, and will be taking appropriate measures to ensure any issues are remedied for future customers.
The removal experts available through our platform are committed to handling your belongings with great care.
However, it is unfortunate that damage can occasionally happen during the moving process.
We have informed your service provider regarding your claim and have dispatched an email outlining the actions you can take to seek compensation.
Sincerely,
Jack,
Find My Man and Van
Friendly easy going guys
Friendly easy going guys. No dramas at all. Recommended.
August 15, 2025
Unprompted review
Reply from Find My Man and Van
Hi Dylan, thank you for your kind words about Find My Man and Van!
We're thrilled to hear that you had a friendly and smooth experience with our team.
Your recommendation means a lot to us, and we're here to make every move as easy as possible for our customers.
If you ever need assistance or have any questions, feel free to reach out at 0333 123 0240.
We appreciate your support!
Sincerely,
Jack
Find My Man And Van
The move went very well the removal men…100% satisfied top class move
The move went very well the removal men were very efficient and helpful and they couldn't have been my polite
August 12, 2025
Unprompted review
Reply from Find My Man and Van
Hi John, thank you so much for your kind words about Find My Man and Van!
We're thrilled to hear that your move went smoothly and that our team was efficient and helpful.
We strive to provide excellent service, and it's wonderful to know we met your expectations.
If you need assistance in the future or have any questions, please don't hesitate to reach out at 0333 123 0240.
Wishing you all the best in your new home!
Sincerely,
Jack
Find My Man And Van
Great service all round
Very convenient and well structured service. Customer support is quite helpful with any issues and cleared any doubts I had. The service itself was great, Vladmir was very helpful and resourceful when moving all the items and quite accommodating
August 11, 2025
Unprompted review
Reply from Find My Man and Van
Hi Kavya, Thank you for taking the time to share your positive experience with Find My Man and Van! We're thrilled to hear that our service met your expectations and that Vladmir was able to assist you effectively during your move. Our team aims to provide convenient and reliable support, so it's wonderful to know that we succeeded in addressing your needs.
If you have any further questions or require assistance in the future, please don't hesitate to reach out to us at 0333 123 0240. Wishing you all the best in your new place!
Thanks,
Megan
Find My Man and Van
Incredible service
Incredible service. my 3 1/2 hour move only took 1 1/2 hours door to door including loading in and loading out. very polite and kind gent! 10/10 service!
August 7, 2025
Unprompted review
Reply from Find My Man and Van
Hi Eve, thank you so much for your wonderful review! We’re thrilled to hear that your move went smoothly and efficiently. Our team takes pride in providing top-notch service, and it’s fantastic to know that our efforts made a positive impact on your experience.
If you ever need assistance again or have any questions, please don’t hesitate to reach out at 0333 123 0240. We look forward to serving you in the future!
Thanks,
Megan
Find My Man and Van
Absolutely dreadful experience
Absolutely dreadful experience.
I was quoted a reasonable amount after providing a very detailed inventory and went ahead with the booking.
The night before i received a phone call from a man who upped the price to £500 and claimed this would ensure a swift and complete move. Direct quote “we will not stop until all your belongings are moved”. This was a lie. They arrived far too early, I was not even there as I was picking up the keys to the new place.
About half way through the day the man told me he needed more money to pay for “his” workers. To add insult to injury they then downed tools before 5pm and said they were finished for the day. The man was intimidating and ended up charging almost £800 and would only accept cash. My old house was nowhere near empty. I pointed this out and was told that “his” workers finished at 5pm and there was nothing he could do. He made sure to get the cash off me before telling me this mind you.
I am disgusted by the way this team behaved. I was totally ripped off and had to hire another van the next day in order to finish the move. NEVER USE THIS COMPANY. The initial quote will be a lie and they will then sub-contract your move to god knows who. I cannot understate how bad my experience was. It’s unfortunate that Trustpilot will not allow a “No Stars” review as this company deserves none.
Appalling customer service accompanied by intimidating tactics to obtain more money than was i initially agreed. A complete scam. I intend to report this company to Trading Standards as a result.
March 31, 2025
Unprompted review
Reply from Find My Man and Van
Hi,
Thank you for your feedback, we are sorry to hear that you feel you had a less than satisfactory experience through our platform.
Regrettably, you failed to reach out to us either on the day of your move in March or before posting this review. As a result, we were not afforded an opportunity to offer our assistance or seek a resolution for any issues that may have arisen.
Sincerely,
Megan,
Find My Man and Van
Solomon was fantastic
Solomon was fantastic! Everything was handled quickly, carefully, and professionally. I’ll definitely be using him again for my next move!
August 9, 2025
Unprompted review
Reply from Find My Man and Van
Hi Iza, thank you so much for your wonderful feedback! We’re thrilled to hear that Solomon provided you with fantastic service during your move. Our team strives to make every experience seamless and professional, and it's great to know that he met those expectations.
We look forward to assisting you again for your next move! If you have any questions or need further assistance, feel free to reach out to us at 0333 123 0240. Safe travels!
Thanks,
Megan
Find My Man and Van
Very professional service and made the…
Very professional service and made the job so much easier.
August 6, 2025
Unprompted review
Reply from Find My Man and Van
Hi Jack,
Thank you so much for your kind words about Find My Man and Van!
We're pleased to hear that our service made your job easier. Our team is dedicated to providing a professional experience, and it's wonderful to know that we met your expectations.
If you ever need assistance again, please don’t hesitate to reach out at 0333 123 0240. We look forward to serving you in the future!
Kind regards,
Sam
Find My Man and Van
on time
on time . was great driver really pleasent,helpful . carful with my belongings
August 6, 2025
Unprompted review
Reply from Find My Man and Van
Hi Colin, thank you for your wonderful feedback about your recent experience with Find My Man and Van! We're thrilled to hear that our driver was pleasant, helpful, and took great care of your belongings. Providing excellent service is our top priority, and it's always rewarding to know we're meeting those expectations.
If you need any assistance in the future or have further comments, please don't hesitate to reach out to us at 0333 123 0240. Safe travels!
Thanks,
Megan
Find My Man and Van
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