findmytrip.uk Reviews 

326
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 292 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently point out that arranging a holiday is remarkably simple, smooth, and entirely stress-free from start to finish. Travelers are especially pleased with the staff members, describing them as extremely polite, patient, and exceptionally resourceful. People often note that communication is quick, responsive, and wonderfully reassuring when navigating various travel options and accommodation details. Many individuals also emphasize that agents go above and beyond to secure fantastic packages that perfectly match their specific budget requirements. Reviewers gladly recommend these reliable services and look forward to booking future trips without any hesitation.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising their exceptional patience, helpfulness,... See more

Service

Consumers find service to be positive, highlighting professional support and attentive assistance from staff... See more

Booking process

Clients share positive opinions on booking process, noting that arranging a holiday has never been easier and... See more

Holidays

People report positive experiences with holidays, highlighting the exceptional assistance and patience of the... See more

Customer service

Users describe positive interactions with customer service, highlighting agents who are exceptionally... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The most helpful travel agent ever, answered all my questions right away and was very helpful.Kyla Brown made the booking so easy and quick even when I hit a payment problem with my bank.I don't know... See more

Rated 5 out of 5 stars

Very unsure about this company to start with......Then comes along KYLA The patience of a saint....really helpful , as I was communicating with my brother in Australia. And the time difference was... See more

Company replied

Rated 5 out of 5 stars

What can I say bianca brown was an absolute gem she made my enquiry feel as if it was her personal mission to accommodate my wishes i didnt feel i was talking to someone in sales .unfortunately due t... See more

Rated 5 out of 5 stars

Found details on facebook about a trip to krakow sounded too good to be true However after Olivia assured me this was genuine and provided details of company and ABTA protection helped me with all... See more


Company details

  1. Travel Agency

Written by the company

FindMyTrip.uk is your go-to travel partner for affordable flights, hotels, and tours across the globe. We specialize in offering top travel deals at a fraction of the usual cost, helping you explore more while spending less. Book with us and discover how easy and budget-friendly your next trip can be.


Contact info

4.9

Excellent

TrustScore 5 out of 5

326 reviews

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No recent history of asking for reviews

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4.9

All reviews

(326)

296 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hazel was extremely helpful

Hazel was extremely helpful, knowledgeable and went above and beyond to plan our trip, quickly answering all my never ending questions. I would recommend Hazel 💯 %

August 14, 2026
Unprompted review
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Reply from findmytrip.uk

Dear Traveler,

Thank you for taking the time to share your review. We truly appreciate your kind feedback and are delighted to know you were happy with the service provided by our team.

We look forward to assisting you again with your future travels.

Sincerely,
Team FMTUK

Rated 5 out of 5 stars

Abigail was absolutely brilliant

Abigail was absolutely brilliant! So professional and very helpful. Not pushy at all which I thought was great. Will definitely be in touch with her in the future 10/10.

July 23, 2026
Unprompted review
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Reply from findmytrip.uk

Dear Traveler,

We’re so pleased to hear that you had an enjoyable trip. Thank you for taking the time to share your feedback. We look forward to welcoming you back again soon.

Sincerely,
Team FMTUK

Rated 5 out of 5 stars

Great communication with staff member…

Great communication with staff member Hazel who responded promptly, and provided all of the information I had requested with clear explanations.
There was no pressure to make any decisions and I would definitely use this travel company again.

August 9, 2026
Unprompted review
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Reply from findmytrip.uk

Dear Traveler,

We appreciate you taking the time to share your experience with us. We’re delighted and look forward to assisting you again in the future.

Sincerely,
Team FMTUK

Rated 5 out of 5 stars

A few issues

A few issues, the hotel had no air conditioning, the trips were great but not long enough to have a break for coffee or something to eat, a long day in the heat, but loved the country

August 3, 2026
Unprompted review
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Reply from findmytrip.uk

Dear Traveler,

Thank you for your wonderful feedback. We’re pleased to know you had a great experience with our service. Your support is greatly appreciated, and we look forward to assisting you with your future travel plans.

Sincerely,
Team FMTUK

Rated 5 out of 5 stars

Nikki is a whizz

Nikki is a whizz. So helpful and so quick to respond. Not been away yet but so far so good.

August 4, 2026
Unprompted review
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Reply from findmytrip.uk

Dear Traveler,

Thank you for taking the time to leave us your review. We’re delighted to hear that you were pleased with our service. Your feedback is greatly valued by our team, and we look forward to helping you with your next trip.

Sincerely,
Team FMTUK

Rated 5 out of 5 stars

I booked a rather complex trip…

I booked a rather complex trip involving lots of train travel with Olivia. I have to be honest I’m quite tricky to please and I asked her on various occasions to change hotels to my required choice. She did this very promptly and efficiently and to be fair the overall booking process was excellent. She was incredibly patient with me and extremely helpful. I just hope the trip works as well as the booking process did.

July 27, 2026
Unprompted review
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Reply from findmytrip.uk

Dear Traveler,

Thank you for taking the time to share your review. We truly appreciate your kind feedback and are delighted to know you were happy with the service provided by our team.

We look forward to assisting you again with your future travels.

Sincerely,
Team FMTUK

Rated 5 out of 5 stars

Kyla went above and beyond helping to…

Kyla went above and beyond helping to organise my trip with me . Cannot rate her high enough

July 29, 2026
Unprompted review
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Reply from findmytrip.uk

Dear Traveler,

Thank you for sharing your feedback with us. We’re grateful for your support and pleased to know you had a positive experience. It was a pleasure assisting you, and we hope to have the opportunity to arrange your next journey.

Sincerely,
Team FMTUK

Rated 5 out of 5 stars

A great company

Nikki was an absolute gem. She was so patient, helpful and informative and arranged 2 spot on itineraries for me. Unfortunately, due to a change in recent personal circumstances, I wasn't able to take up the offer of them. Very reasonably priced trips too. I will certainly ask Nikki to arrange an itinerary for me in the future. She is a credit to the company. Thank you.

July 19, 2026
Unprompted review
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Reply from findmytrip.uk

Dear Traveler,

We appreciate you taking the time to share your experience with us. We’re delighted and look forward to assisting you again in the future.

Sincerely,
Team FMTUK

Rated 5 out of 5 stars

Impressed a second time 😁

Excellent service from Kayla at Find My Trip! She was friendly, helpful, and made booking our holiday so easy. She found us a great deal, answered all our questions, and kept us updated throughout. I wouldn’t hesitate to book with her again. Highly recommended!

July 31, 2026
Unprompted review
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Reply from findmytrip.uk

Dear Traveler,

Thank you for sharing your feedback with us. We’re delighted to know you enjoyed your trip and look forward to helping you create more wonderful travel experiences in the future.

Sincerely,
Team FMTUK

Rated 5 out of 5 stars

Booking process very easy Nikki very…

Booking process very easy Nikki very helpful found our perfect getaway!

July 31, 2026
Unprompted review
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Reply from findmytrip.uk

Dear Traveler,

Thank you for taking the time to share your review. We truly appreciate your kind feedback and are delighted to know you were happy with the service provided by our team.

We look forward to assisting you again with your future travels.

Sincerely,
Team FMTUK

Rated 5 out of 5 stars

Recently booked a surprise 18th…

Recently booked a surprise 18th birthday trip with Nikki for my daughter.
Nikki was an absolute star. Went through so many options until we got the perfect booking.
I would highly recommend as she has the patience of a saint and is very knowledgeable! ⭐️

May 4, 2026
Unprompted review
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Reply from findmytrip.uk

Dear Traveler,

We’re so pleased to hear that you had an enjoyable trip. Thank you for taking the time to share your feedback. We look forward to welcoming you back again soon.

Sincerely,
Team FMTUK

Rated 5 out of 5 stars

Abigail was a great help and patient…

Abigail was a great help and patient helping me to create the holiday that I wanted !
Looking forward to going to Iceland early next year !

July 30, 2026
Unprompted review
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Reply from findmytrip.uk

Dear Traveler,

It was a pleasure assisting you with your travel plans, and we’re grateful that you took the time to share your experience. We truly appreciate your trust in FMTUK and hope to be part of many more journeys with you in the future.

Warm regards,
Team FMTUK

Rated 5 out of 5 stars

Responses were always quick and polite

Responses were always quick and polite. Very helpful staff.

January 12, 2026
Unprompted review
findmytrip.uk logo

Reply from findmytrip.uk

Dear Traveler,

We sincerely appreciate you sharing your experience with us. It’s wonderful to hear that you were happy with our service. We truly value your support and look forward to welcoming you back when you’re ready for your next adventure.

Sincerely,
Team FMTUK

Rated 5 out of 5 stars

Excellent service

We have had a great experience booking our trip for next year. Hardy, who we booked through, has been excellent. We had a few questions which he was more than happy to answer and I honestly couldn’t say enough good things about him, the kind of rep you need when booking online. We were a little nervous as it’s the first time using this company but we are so glad we have and will definitely use them again, 10 out of 10 for customer service

July 24, 2026
Unprompted review
findmytrip.uk logo

Reply from findmytrip.uk

Dear Traveler,

Thank you for your wonderful feedback. We’re pleased to know you had a great experience with our service. Your support is greatly appreciated, and we look forward to assisting you with your future travel plans.

Sincerely,
Team FMTUK

Rated 5 out of 5 stars

Great holiday site for your trips.

Great holiday site for your trips.
Easy to find the perfect holiday

July 25, 2026
Unprompted review
findmytrip.uk logo

Reply from findmytrip.uk

Dear Traveler,

Thank you for sharing your feedback with us. We’re grateful for your support and pleased to know you had a positive experience. It was a pleasure assisting you, and we hope to have the opportunity to arrange your next journey.

Sincerely,
Team FMTUK

Rated 5 out of 5 stars

They are very professional

They are very professional. I wasn’t sure at first, but I booked a family trip to Italy and Venice for six days and I asked them to upgrade which was no problem at all. Good value for money and monthly payment options. Very helpful company .

July 29, 2026
Unprompted review
findmytrip.uk logo

Reply from findmytrip.uk

Dear Traveler,

We appreciate you taking the time to share your experience with us. We’re delighted and look forward to assisting you again in the future.

Sincerely,
Team FMTUK

Rated 5 out of 5 stars

Change to flight

My vacation is scheduled for September. The return flight to Gatwick changed and I was informed by Hardy about the change via both email and Wattsapp. Proofs that he wanted to make sure the message was delivered. Thanks Hardy. Much appreciated.

July 29, 2026
Unprompted review
findmytrip.uk logo

Reply from findmytrip.uk

Dear Traveler,

It was a pleasure assisting you with your travel plans, and we’re grateful that you took the time to share your experience. We truly appreciate your trust in FMTUK and hope to be part of many more journeys with you in the future.

Warm regards,
Team FMTUK

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