AVOID! After over a month and a half of no communication and no delivery I can only presume I am not going to receive my order. I have tried emailing and have had no comments back. Not what you need... See more
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See what reviewers are saying
I absolutely love these mindful.rings at tranquility. Over the last few years I have developed anxiety and these help in co junction with other tools I have in place, I abslourwky love the design and... See more
I received my beautiful thumb ring last week after ordering the wrong size!! Returns were super easy and my new ring arrived super fast! Beautifully made and fits perfectly. Love the spinning rings it... See more
Ring delivered but unfortunately not correct size. I requested a return and refund by email but have heard nothing. Visited website today to see if I could chase to find that the company is having a '... See more
Company details
Written by the company
Beautifully designed mindful and anti-anxiety jewellery. Sometimes all it takes is a brief moment to bring you back into the present. We created Tranquillity to equip each individual with the tools to manage the mental obstacles of daily life - wherever you are.
Contact info
33 Pipit Drive, SW15 3AW, London, United Kingdom
- help@findtranquillity.co.uk
- findtranquillity.co.uk
3.5
Average
372 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Ordered a trolley jack from…
Ordered a trolley jack from Tranquillity warehouse never received it and they stopped answer emails so they are a scam people need to be warned how do I report them
August 3, 2023
Unprompted review
Very quick delivery thanks
August 26, 2023
Beautiful!
Bought a ring for my daughter as a present. Gorgeous ring! Arrived the day after ordering it! Lovely packaging. Would order again! Thank you!
August 26, 2023
Disappointed
Beautiful ring. But I have have wore it for two day and it’s already mis-shaped
August 27, 2023
Beautiful piece of jewellery- well made…
Beautiful piece of jewellery- well made and really lovely presentation & packaging
July 26, 2023
Absolutely beautiful ring
Absolutely beautiful ring, quality and style! Arrived quickly, would recommend to anyone!!
July 23, 2023
Very disappointed
Very disappointed. Bought and paid for rode on mower order # 4276, on June 5, 2023 at 8.14pm, recieved tracking info and hey guess what! Couldn't track it and it never arrived!
Heart broken customer
June 5, 2023
Unprompted review
Disappointing
After confirmation of payment AND confirmation of dispatch nothing arrived for 2 weeks. I send an email to find out what happened and it seemed that nothing was ever send. But payment went through. Could get it send but with potential additional payment of customs. ‘Out of their control’. Not impressed and too late for the birthday it was meant for. Waiting for reimbursement now
June 27, 2023
Absolutely rubbish service
Absolutely rubbish service. The ring I purchased was too big so I figured out their complicated returns process (completely hidden by the way), returned the ring and then silence. Now when questioned they claim they have no record of a return. Shambolic. Do not trust these clowns.
July 7, 2023
Unprompted review
Reply from Tranquillity
Good morning Kate. I am so sorry to hear this. Could you please email us with your tracking information and we can sort this for you immediately
Very prompt delivery of a quality item.
June 26, 2023
I still have not received my rings nor…
I still have not received my rings nor had any communication as to when I might receive them.
UPDATE: Despite ordering rings in June after chasing Tranquility I was told they had been out of stock since May. As such they had use of my money for 3 weeks and did not contact me to say there was a problem.
Money has now been returned to me but without an apology
June 26, 2023
Beautiful ring and maxing service thank…
Beautiful ring and maxing service thank you. I will definitely buy from you again
June 25, 2023
Still waiting for delivery after 5…
Still waiting for delivery after 5 working days, no correspondence.
June 23, 2023
Incredibly disappointing
7 days after I placed my order, it still had not been despatched! When I emailed, the rings were immediately sent but I received no communication other than a despatch notification. When my rings did arrive one was far too big (despite following the sizing guidelines) and the other was the wrong item. There was no return address on the delivery/return form. I have now emailed twice to ask for an address to return my items to but have not received a reply ☹️
I'm really disappointed, I really wanted to like this company but they fall far short of their trustpilot rating!
June 8, 2023
Unprompted review
If I could give higher than five start…
If I could give higher than five start I would! Customer Service and speed was second to none, they were so patient exchanging my ring when I kept getting the size wrong, and helped ensure I had the right size. Plus the ring is absolutely gorgeous. Would totally recommend and will definitely be buying from them again!
June 16, 2023
Unprompted review
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