TranquillityReviews 

372
TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

AVOID! After over a month and a half of no communication and no delivery I can only presume I am not going to receive my order. I have tried emailing and have had no comments back. Not what you need... See more

Rated 5 out of 5 stars

I absolutely love these mindful.rings at tranquility. Over the last few years I have developed anxiety and these help in co junction with other tools I have in place, I abslourwky love the design and... See more

Rated 5 out of 5 stars

I received my beautiful thumb ring last week after ordering the wrong size!! Returns were super easy and my new ring arrived super fast! Beautifully made and fits perfectly. Love the spinning rings it... See more

Rated 3 out of 5 stars

Ring delivered but unfortunately not correct size. I requested a return and refund by email but have heard nothing. Visited website today to see if I could chase to find that the company is having a '... See more

Company details

  1. Jewelry Store

Written by the company

Beautifully designed mindful and anti-anxiety jewellery. Sometimes all it takes is a brief moment to bring you back into the present. We created Tranquillity to equip each individual with the tools to manage the mental obstacles of daily life - wherever you are.


Contact info

3.5

Average

TrustScore 3.5 out of 5

372 reviews

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No recent history of asking for reviews

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3.5

All reviews

(372)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Gorgeous ring

Ordered one for my daughter for Christmas and she absolutely loves it so I ordered one for myself in the new year..
Would absolutely recommend this company delivery was quick and was kept informed about postage and when I made an enquiry they were very helpful and very quick to respond.

December 29, 2023
Rated 2 out of 5 stars

Still no dispatch after a month, company not replying

I placed an order in Novemeber for a ring that was meant as a Christmas present for a family member. I have still to receive a dispatch email. When I reached out I got an email saying they would get on it "asap" when I asked for them to clarify a date there was no reply. I have since reached out to them via email again and Instagram to no avail. There is no phone number to ring so I'm not sure if I'm even going to get my order at this point. Really bad customer experience.

Update: after I posted this review I received a screenshot of my order dispatch through Instagram DM. The ring has finally arrived although too late to give to the family member for Christmas as I needed it for the 22nd. Disappointing outcome to say the least.

December 20, 2023
Unprompted review
Tranquillity logo

Reply from Tranquillity

Hi Lauren, I can see AnPost delivered your order for you.

Rated 5 out of 5 stars

I love my ring

I love my ring, I had one before and got another one because I loved it so much. I am constantly spinning it and it really helps calm me down.

October 31, 2023
Rated 5 out of 5 stars

I love the product

I love the product and the service and price was 5star. I will be definitely buying from this company again . . . The ring I bought is amazing 👍🏻

October 27, 2023
Rated 5 out of 5 stars

Well worth the money

Really good products, they feel and look great. Will happily refer to friends and will be my first choice for future purchases.

October 29, 2023
Rated 5 out of 5 stars

Great product and experience

The ring arrived securely packed and in a lovely box with a pouch which will be great when I’m travelling. Delivery was very quick after ordering. The ring is beautiful and is a perfect fit. This is my third Tranquility ring and every time I wear these I get several compliments. I love them.

October 25, 2023
Rated 1 out of 5 stars

Horrible experience with tranquility…

Horrible experience with tranquility rings. Ordered a ring from them on 26th September. A week later, having not heard anything or received tracking details, I reached out. I got a response saying that the ring I ordered was not in stock since August!! Since then I replied and have not heard anything! So they just have my money and won't respond and I have nothing to show for it. Really bad customer service, avoid!!

October 3, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing customer service, fabulous rings!

Amazing customer service, fantastic quality! I had a small issue and it was sorted out so quickly and so easily, they are just such a pleasure to deal with. The ring was really beautiful, it was a gift and the recipient was thrilled!

September 20, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely adore the mindful collection

I absolutely love these mindful.rings at tranquility. Over the last few years I have developed anxiety and these help in co junction with other tools I have in place, I abslourwky love the design and quality of the ri gs, the shopping experience is effortless and enjoyable, my hope is they will come in rose goldat some stage. Would highly recommend to anyone to buy.

September 29, 2023
Rated 5 out of 5 stars

Gorgeous ring

Got the opal spinner ring is really good quality and fits perfectly love to spin it . Have now ordered more rings .

September 29, 2023
Rated 1 out of 5 stars

Bad business buyer beware

They need to stop reeling in customers with false advertising and taking payments, and not providing customers with the items ordered but substituting cheap items that are in any way like the items ordered. No place to return unwanted items shipped and offer tiny refunds. You will lose 95percent of your purchase price. Or you may lose it all. Buyer beware!! Don't get scammed!!!

August 14, 2023
Unprompted review

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