The Healthy Place  Reviews 

1,829
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

10 star review! Grant and his colleagues went above and beyond taking care of my product and overnight shipping requests. Extraordinary customer service! Kind, informed and do whatever it takes !

Rated 5 out of 5 stars

Last week I stopped at the Fitchburg location of The Healthy Place. I have been shopping at this store for 13 years and my experience was exactly what I expected – amazing! These employees not only ex... See more

Rated 1 out of 5 stars

Worst company! They still haven’t paid me back on orders they have cancelled! Keep sending emails with lies about how they never charged. After sharing screenshot, they said they would refund me, and... See more

Rated 5 out of 5 stars

I LOVE the Healthy Place! Since 2012, when I moved back to Madison, Tim and the team have seen me through supplement, essential oil, and dietary needs as a nursing mom of a preemie infant, iron supple... See more

Company details

  1. Vitamin and Supplements Store
  2. Aromatherapy Supply Store
  3. Health and Beauty Shop

Written by the company

Our team of health and wellness experts are devoted to helping people in our community find the tools they need to enjoy full, vibrant health! We've been serving customers in the Madison, WI area and beyond for over 10 years. We've won many awards in the local Health and Wellness Industry for our excellent customer care and commitment to quality. Our team is comprised of wellness and fitness experts, herbalists, and certified aromatherapists, nutritional counselors, and more. We're excited to help you find what you need!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.5

All reviews

(1,829)

8 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

As always

As always, great service, usually delivered in a day or two, good prices, great products. My go to place. Thank you!

July 18, 2021
The Healthy Place  logo

Reply from The Healthy Place

So good to hear we've been a consistent source of high quality everything for you Connie! Thank you as well :-)

-Ross
Wellness Consultant

Rated 5 out of 5 stars

Great service

Great service, fast delivery(same or next day) good prices when a item is sale

July 18, 2021
The Healthy Place  logo

Reply from The Healthy Place

Service is the bedrock of our mission here. Thanks for taking the time to leave a review, Jon!

-Ross
Wellness Consultant

Rated 5 out of 5 stars

Love this company

Love this company. From the well informed staff, to the monthly sales to the attentive customer service and prompt shipping. Great job all around.

July 17, 2021
The Healthy Place  logo

Reply from The Healthy Place

This is the best. Happy to hear you value what we do overall, Susan! Thank you for the chance to help your health. Stay well :-)

-Ross
Wellness Consultant

Rated 5 out of 5 stars

Billy

Billy, a fair deal and graditude. Thanx

July 17, 2021
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Reply from The Healthy Place

Glad to hear that, Brad. Gratitude back to you!

-Ross
Wellness Consultant

Rated 5 out of 5 stars

Happy customer!

Order came in today was right with a gift 🎁 included. Can’t beat that!

July 15, 2021
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Reply from The Healthy Place

Thank you for the support Herron! We love to give the little gifts out as an extra thank you and to let people know about other helpful tools we have to offer. Stay well!

-Ross
Wellness Consultant

Rated 5 out of 5 stars

I have called to ask questions several…

I have called to ask questions several times. The employees are always knowledgeable and helpful. Love your CBD cream. It was the only pain medication that worked after surgery!

July 15, 2021
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Reply from The Healthy Place

That's great to hear Linda! We work hard to inform and guide our customers along their health journeys. Glad to hear the cream has been powerful for you!!

-Ross
Wellness Consultant

Rated 5 out of 5 stars

wonderfully easy experience…

Always a wonderfully easy experience ordering and the personal note in the package makes me smile.

July 15, 2021
The Healthy Place  logo

Reply from The Healthy Place

Love to hear that Angela! Thank you for your support :-) Stay well.

-Ross
Wellness Consultant

Rated 5 out of 5 stars

Great shopping experience

Great shopping experience. Easy and quick.

July 15, 2021
The Healthy Place  logo

Reply from The Healthy Place

Great! Thanks for taking the time to leave a review, Keith. Stay well.

-Ross
Wellness Consultant

Rated 4 out of 5 stars

Chat format a plus!

Great service via the chat format. Informative, great knowledge. Have had my product for only a few days so unable to give a review on that yet. Free delivery was a definite surprise!

July 14, 2021
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Reply from The Healthy Place

Glad you got some helpful info from our Live Chat team, Cindy! Let us know how you like the product & thank you for taking the time to leave a review.

-Ross
Wellness Consultant

Rated 5 out of 5 stars

B50's

I used to work for the Solar company in my teens and they were and still are quality supplements.. Thank you for having a product I can rely on.

July 13, 2021
The Healthy Place  logo

Reply from The Healthy Place

We definitely emphasize carrying quality brands/products. Thank you for your support and for taking the time to leave a review :-)

-Ross
Wellness Consultant

Rated 5 out of 5 stars

Great ordering and receiving experience!

Easy site to navigate. The product arrived quickly, was well packaged and I appreciated the hand-written note. The price was the same as Amazon's (which is where I have ordered my fish oil lemon flavor from). It was good to be able to support a small business.

July 13, 2021
The Healthy Place  logo

Reply from The Healthy Place

We appreciate your support and thoughtfulness! Glad to hear the site was easy to navigate and the price was right :-)

-Ross
Wellness Consultant

Rated 5 out of 5 stars

A good choice for your health.

Order arrived in a timely manner. Response from seller to my communication was quick & concerned. Would definitely consider them for future orders.

July 12, 2021
The Healthy Place  logo

Reply from The Healthy Place

Thank you for your support Ken! Glad you were satisfied and hope to support you more in the future.

-Ross
Wellness Consultant

Rated 5 out of 5 stars

Prompt and courteous customer service.

I placed an order, and later realized that an older address had populated for the order. I called to remedy the incorrect address, after a few rings a human answered. He was able to go over to shipping, and have my order sent to the correct address. I received my order today with a hand written thank you note.

July 12, 2021
The Healthy Place  logo

Reply from The Healthy Place

Glad to hear the fix was swift! We're very accessible over the phone and happy to help. Thank you for taking the time to leave us a review.

-Ross
Wellness Consultant

Rated 5 out of 5 stars

Very pleased first-time customer

My supplement order was a very good value, arrived on time, and with discount coupons. I will definitely order again from here.

July 12, 2021
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Reply from The Healthy Place

Thank you for writing a review. We're striving to be the best value nationwide while giving top notch customer care. Stay well, Lawrence!

-Ross
Wellness Consultant

Rated 5 out of 5 stars

Easy!

Finding what I wanted was easy.
Checking out was a breeze!

July 11, 2021
The Healthy Place  logo

Reply from The Healthy Place

Our team has been working hard to make it a breeze! So good to hear. Thanks for writing up a review and please reach out if we can help with anything, Wendy :-)

-Ross
Wellness Consultant

Rated 5 out of 5 stars

Thanks… good price

Thanks… good price, like the card inside the package and little gift. Good touches… will be repeat customer

July 10, 2021
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Reply from The Healthy Place

Happy to hear it Susan! The little things matter :-) Thank you for taking the time to leave a review.

-Ross
Wellness Consultant

Rated 5 out of 5 stars

I absolutely love working with Jordan

I absolutely love working with Jordan! He answered all my questions, and got us on our way to a healthier life. So excited to join The Healthy Place team!

July 8, 2021
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Reply from The Healthy Place

So good to hear Tammy! Jordan is the man. Keep it going and let us know how else we can help in the future :-)

-Ross
Wellness Consultant

Rated 5 out of 5 stars

Great everything!

July 7, 2021
The Healthy Place  logo

Reply from The Healthy Place

Perfect! Thank you for taking the time to leave a review & please reach out with anything else we can help with.

-Ross
Wellness Consultant

Rated 5 out of 5 stars

I really trust the advice and knowledge…

I really trust the advice and knowledge of all of the staff at The Healthy Place. It’s so helpful to have this resource to improve my health.

July 7, 2021
The Healthy Place  logo

Reply from The Healthy Place

That put a smile on my face. I'm glad our people have gained your trust and that you find our service valuable Karen! Stay well :-)

-Ross
Wellness Consultant

Rated 5 out of 5 stars

Great Service

Great Service! Will definately be ordering again!

July 6, 2021
The Healthy Place  logo

Reply from The Healthy Place

Service is our top priority, glad to hear you enjoyed and will be back Lorraine :-)

-Ross
Wellness Consultant

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