The Healthy Place Reviews 

1,829
TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

10 star review! Grant and his colleagues went above and beyond taking care of my product and overnight shipping requests. Extraordinary customer service! Kind, informed and do whatever it takes !

Rated 5 out of 5 stars

Last week I stopped at the Fitchburg location of The Healthy Place. I have been shopping at this store for 13 years and my experience was exactly what I expected – amazing! These employees not only ex... See more

Rated 1 out of 5 stars

Worst company! They still haven’t paid me back on orders they have cancelled! Keep sending emails with lies about how they never charged. After sharing screenshot, they said they would refund me, and... See more

Rated 5 out of 5 stars

I LOVE the Healthy Place! Since 2012, when I moved back to Madison, Tim and the team have seen me through supplement, essential oil, and dietary needs as a nursing mom of a preemie infant, iron supple... See more

Company details

  1. Vitamin and Supplements Store
  2. Aromatherapy Supply Store
  3. Health and Beauty Shop

Written by the company

Our team of health and wellness experts are devoted to helping people in our community find the tools they need to enjoy full, vibrant health! We've been serving customers in the Madison, WI area and beyond for over 10 years. We've won many awards in the local Health and Wellness Industry for our excellent customer care and commitment to quality. Our team is comprised of wellness and fitness experts, herbalists, and certified aromatherapists, nutritional counselors, and more. We're excited to help you find what you need!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.5

All reviews

(1,829)

8 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Staff is always friendly and ready to…

Staff is always friendly and ready to help! Nice selection of items and the free shipping is a bonus since I live out of town!

July 28, 2021
The Healthy Place  logo

Reply from The Healthy Place

Thank you so much for your kind words and support from a distance, Kathy! We're only a phone call away (or often reachable online) if you'd like to chat about anything else we can help with! Stay well :-)

-Ross
Wellness Consultant

Rated 5 out of 5 stars

Fast service

Fast service. Very helpful. Great prices.

July 27, 2021
The Healthy Place  logo

Reply from The Healthy Place

Overall that is exactly what we want to hear! Thank you, Linda! Let us know if we can help with anything in the future :-)

-Ross
Wellness Consultant

Rated 5 out of 5 stars

Great customer service!

I placed my order on my drive home from vacation. It was delivered to my door the same day. Excellent customer service!

July 27, 2021
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Reply from The Healthy Place

Speedy delivery is the best!! Thank you for your support and for taking the time to leave a review, Lana :-) Stay well.

-Ross
Wellness Consultant

Rated 5 out of 5 stars
The Healthy Place  logo

Reply from The Healthy Place

Nice. Thank you for taking the time to leave a review and for your support, Dan!

-Ross
Wellness Consultant

Rated 5 out of 5 stars

I love ordering!!

I love ordering!!! It is quick, they always check for accuracy, and leave a personalized note inside. Thank you,
Lisa

July 27, 2021
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Reply from The Healthy Place

Thank you back to you, Lisa! Glad you find the ordering process enjoyable and please let us know if we can hep with anything down the road :-)

-Ross
Wellness Consultant

Rated 5 out of 5 stars

Great service

Great service! Great products! Great deals!!

July 26, 2021
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Reply from The Healthy Place

Love to hear the overall greatness in your experience with us, Kelsey. Thank you for your support and stay well :-)

-Ross
Wellness Consultant

Rated 5 out of 5 stars

Always a lovely service experience

Always a lovely service experience. Ross helped me with an online glitch with the auto ship and communicated with me promptly. I received my order the same day, which was a pleasant surprise. I would recommend the Healthy Place to anyone.

July 26, 2021
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Reply from The Healthy Place

Even when glitches/mistakes happen it's a chance to serve people the right way. Thank you for taking the time to leave a review and for your support Nikita!! Let us know if we can help with anything in the future.

-Ross
Wellness Consultant

Rated 5 out of 5 stars

They are the best

They are the best, friendliest, and most knowledgeable! Always so helpful!

July 26, 2021
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Reply from The Healthy Place

Thank you for your support Julie :-) Love to hear we've been been a consistent source of quality service for you! Stay well.

-Ross
Wellness Consultant

Rated 5 out of 5 stars

5 Star

Very quick delivery! Great product and a really nice thank you note! Definitely will be doing business with them again!!

July 26, 2021
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Reply from The Healthy Place

Thank you for taking the time to leave a review, Lucas! Glad you are loving what you received and let us know if we can help in any way in the future.

-Ross
Wellness Consultant

Rated 1 out of 5 stars

Not sure why asking for review before…

Not sure why asking for review before item is delivered.

July 26, 2021
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Reply from The Healthy Place

You're right that is a little silly. Typically, the offer to leave a review comes a bit later but if it has been enough time by now to have any feedback on the product and you'd be willing to share please shoot me an email!

ross@findyourhealthyplace.com

I hope the product has helped and even if not feel free to send me an email and I'd be happy to help show other supplements we offer that would be supportive for your goal/s. Thank you for taking the time to leave a review and hope you are well!

-Ross
Wellness Consultant

Rated 5 out of 5 stars

The Best!!!!

Simply the best And most reasonably priced shop for vitamins and supplements and more! I love this place and I love that I can order online and it is delivered within a day or two.

July 22, 2021
Unprompted review
The Healthy Place  logo

Reply from The Healthy Place

Thank you so much, Colette! We aim to be the best on price, service & care for our customers. Glad to hear you are happy. Best wishes :-)

-Ross
Wellness Consultant

Rated 5 out of 5 stars

Very easy to place my order and…

Very easy to place my order and received my order in a very timely way.

July 22, 2021
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Reply from The Healthy Place

Great to hear, Donna! Please reach out if there's anything else we can help with :-)

-Ross
Wellness Consultant

Rated 5 out of 5 stars

Thanks!

Excellent products and super awesome delivery. Thanks!

July 21, 2021
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Reply from The Healthy Place

Thank you for the chance to support you, Jeff! Stay in touch about anything else we can help with :-)

-Ross
Wellness Consultant

Rated 5 out of 5 stars

Excellent service I store and delivery

Excellent service I store and delivery! Excellent products and always matches Amazon prices! Excellent sales and coupons! Just excellent all the way around!

July 21, 2021
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Reply from The Healthy Place

Thank you so much, Sandy! We do our best every day to strive for excellence. Stay well :-)

-Ross
Wellness Consultant

Rated 5 out of 5 stars

The Healthy Place adds a personal touch…

The Healthy Place adds a personal touch to online shopping. They do their best to try & find what you're looking for. How refreshing in today's world!

July 20, 2021
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Reply from The Healthy Place

That's so nice to hear, Cherie. We do our best to keep the caring human spirit at the core of our mission :-) Thank you for your support!

-Ross
Wellness Consultant

Rated 5 out of 5 stars

Great Service and Great Prices

This is the first time ordering from the Healthy Place. I was looking for the Terry Naturally Comfrey Cream in the larger size and I found it at the Healthy Place. The price was great, the representative was very helpful, and my order was delivered a day earlier than expected. Thank you Heathy Place, and I look forward to ordering again from you.

July 20, 2021
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Reply from The Healthy Place

We love to hear this, Glenda! I'm glad you were satisfied with your experience and we look forward to serving you more in the future :-)

-Ross
Wellness Consultant

Rated 5 out of 5 stars

Ordering and shipping is super fast and…

Ordering and shipping is super fast and easy. They always have what I need.

July 19, 2021
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Reply from The Healthy Place

Speedy, quality & caring service is what we are striving for! Thanks for the kind words, Tracie :-) Stay well.

-Ross
Wellness Consultant

Rated 5 out of 5 stars

Excellent product with speedy delivery

Excellent product with speedy delivery. Great care in packaging and shipping. Very pleased.

July 19, 2021
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Reply from The Healthy Place

So good to hear the whole process was pleasing! Thank you for taking time to leave us a review and best wishes to you, Noreen.

-Ross
Wellness Consultant

Rated 5 out of 5 stars

Great service

Great service. Items came the next day. All is going well so far. Thanks

July 18, 2021
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Reply from The Healthy Place

Thank you Mike! Keep us updated and best wishes to you.

-Ross
Wellness Consultant

Rated 5 out of 5 stars

The Healthy Place: Top Notch

The Healthy Place has informed personnel who will work diligently with you to find the correct products to help you lead a balanced life.

July 18, 2021
The Healthy Place  logo

Reply from The Healthy Place

That is spot on Ralph! We appreciate the kind words and your support. Stay well :-)

-Ross
Wellness Consultant

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