The Healthy Place Reviews 

1,829
TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

10 star review! Grant and his colleagues went above and beyond taking care of my product and overnight shipping requests. Extraordinary customer service! Kind, informed and do whatever it takes !

Rated 5 out of 5 stars

Last week I stopped at the Fitchburg location of The Healthy Place. I have been shopping at this store for 13 years and my experience was exactly what I expected – amazing! These employees not only ex... See more

Rated 1 out of 5 stars

Worst company! They still haven’t paid me back on orders they have cancelled! Keep sending emails with lies about how they never charged. After sharing screenshot, they said they would refund me, and... See more

Rated 5 out of 5 stars

I LOVE the Healthy Place! Since 2012, when I moved back to Madison, Tim and the team have seen me through supplement, essential oil, and dietary needs as a nursing mom of a preemie infant, iron supple... See more

Company details

  1. Vitamin and Supplements Store
  2. Aromatherapy Supply Store
  3. Health and Beauty Shop

Written by the company

Our team of health and wellness experts are devoted to helping people in our community find the tools they need to enjoy full, vibrant health! We've been serving customers in the Madison, WI area and beyond for over 10 years. We've won many awards in the local Health and Wellness Industry for our excellent customer care and commitment to quality. Our team is comprised of wellness and fitness experts, herbalists, and certified aromatherapists, nutritional counselors, and more. We're excited to help you find what you need!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.5

All reviews

(1,829)

8 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Love the deals provided and owners…

Love the deals provided and owners leaving a message on my phone when I first ordered. However, this is my second time ordering and strangely, my order is stuck in Illinois for 4 days straight. Now, I understand it's not possible the owners' fault, but I'm pretty disappointed with the shipment. :(

September 26, 2021
Rated 5 out of 5 stars

A great source for health items

I appreciated the prompt and helpful service. Customer Service assistance is awesome! My order arrived in a couple of days. Pricing was extremely competitive, which I also appreciated!

September 25, 2021
Rated 5 out of 5 stars

A nutritionist recommended this brand…

A nutritionist recommended this brand of vitamins for my 2-year-old grandson who has a iron deficiency. I went online and found what I needed and it arrived very quickly and it's just a thing I needed for my grandson price was great delivery was fast I would recommend this to anyone

September 24, 2021
Rated 5 out of 5 stars

Absolutely love and highly recommend…

Absolutely love and highly recommend the Traumacare Comfrey Cream! We used it on my son's knee injury and all I can say is, WOW...this stuff works!!
Additionally, I was super happy to get a hand written thank you note with my order as well as coupons! I love supporting family owned businesses and am looking forward to getting the order of elderberry, magnesium, D3, and multivitamin order I just placed!!!
Big thanks to The Healthy Place!!!
Happy Customer,
Heather

September 19, 2021
Rated 5 out of 5 stars

The ordering process is simple and if…

The ordering process is simple and if the item is out of stock and it comes in another size you receive a phone call to ask if you want that size instead.I also like to read the personal note enclosed in the box.
I'm accumulating points to select a gift.
Haven't taken advantage of that feature yet.
This is better than going to the store only to find out it's out of stock.

September 16, 2021
Rated 4 out of 5 stars

Wish I could give 5 ⭐

I ordered a product to be delivered and had an issue with the website. I called and got help right away got it ordered for next day delivery. By the next day, however it wasn't delivered. I called and again they were super helpful and it was explained to me that they were short staffed. I'm completely understanding of being short-staffed and issues beyond the limits that can be fixed, but I wish I didn't have to reach out. Great products great price.

September 16, 2021
The Healthy Place  logo

Reply from The Healthy Place

Truly appreciate the feedback Cat! And for being patient/understanding with us. Once in a while this sort of delay in delivery can happen but we're working to improve and not have this occur in the future :-) We appreciate your support and the chance to support you. Best wishes.

-Ross
Wellness Consultant

Rated 5 out of 5 stars

Found what I was looking for!

I was able to find my Calm Gummies when was having trouble finding them elsewhere. You were very prompt in sending them out and I received them In a timely manner. Thank you.

September 16, 2021

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