After a visit to this lovely store in September, whilst on holiday, where my wife loved all the "stuff", finally their website opened up for online orders. I purchased what my wife indicated she desir... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Was so disappointed when I lost one of the star earrings from a beautiful birthday gift card given by a lovely thoughtful friend. Then I remember her telling me how she had found this lovely item at... See more
Company replied
Stumbled across this independent shop online whilst looking for golf themed gifts for my husband. So glad I did! Excellent quality products that arrived very well packaged. Each item was carefully and... See more
Company replied
Love the cheese knives. They are perfect. Very well packaged, no transit damage. Arrived quicker than expected by very polite courier. Will certainly use your company again should I need another purc... See more
Company details
Information provided by various external sources
Fine & Sandy is a front street shop in the beautiful village of Tynemouth on the North East Coast of England (about 8 miles from Newcastle Upon Tyne). We are a home and gift shop catering for the local community and for the many visitors that come here from all over the world. If you choose to buy from our online store you are safe in the knowledge that we are a real business, run by everyday people who will give you responsive customer service! In our village shop we find that customers are surprised by the wide range of products we stock, including gifts for occasions, hats & scarves, gloves, bags, purses, jewellery, perfumes, candles and diffusers together with home decor accessories. However, we also stock some interesting small furniture items and significant pieces of work from local artists and crafts people. Everything in our shop is NOT available online, but we will continue to add more products to the online store as we go, so keep checking in! Tynemouth was recently voted as the best place to live in the North East of England (https://www.thetimes.co.uk/article/tynemouth-tyne-wear-best-places-to-live-hw97j38cn). It sits alongside some beautiful beaches, has its own priory and quite a number of places to eat, drink and relax. King Edward's Bay, sitting just below Tynemouth Priory has recently being identified as one of the top 10 blue flag beach in the UK by Conde Nast Traveller (https://www.cntraveller.com/gallery/blue-flag-beaches-uk). If that is not enough to convince you, Rough Guide places Tynemouth in Britain's top 30 seaside towns to visit and stay in (https://www.roughguides.com/special-features/britains-30-best-seaside-towns/tynemouth-tyne-wear/). Once you get here you can take the road train (or a 1km walk along the sea-edge promenade) down to North Shield's working fish quay or in the other direction to Whitley Bay sea front! So, if you are looking for a great day out we would recommend that you take a trip to Tynemouth and enjoy the mix of bars, restaurants and shopping in this stunning north east coastal village. If you do, pop in and say hello...we would love to see you!
Contact info
20 Front Street, NE30 4DX, Tynemouth, United Kingdom
- 01912573373
- admin@fineandsandy.co.uk
- fineandsandy.co.uk
4.4
Excellent
219 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordered by phone
Ordered by phone, excellent interpersonal skills by the staff member. Psrcel dropped off at home address same day.
Many thanks
March 14, 2021
Reply from Fine & Sandy
Thank you for providing feedback on the service you received. It is much appreciated and very valuable to understand what is working (or indeed not working) for our customers.
Great product
Great product, lovely quality, reflects picture perfectly, would recommend products
March 13, 2021
Reply from Fine & Sandy
Thank you do much for taking the time to review.
Swallows in flight
very good communication speedy delivery well packaged really well made item love the swallows in flight looks great on our kitchen wall.
March 12, 2021
Reply from Fine & Sandy
Great to hear you like your shallows. Thank you for the review.
Reply from Fine & Sandy
Thank you for taking the time to review. Mush appreciated.
Reply from Fine & Sandy
Delighted to hear that you are happy with your purchase. Thank you for taking time to write a review.
I was so happy with the customer…
I was so happy with the customer service .
The product didn’t arrive on time through no fault of the company but I emailed and received an instant response giving me the option of a full refund or another item being posted out . I opted for another item which arrived the next day . The answers to my emails were extremely quick and resolved very fast . The candle was lovely and made a lovely birthday present . I will definitely use this company again
March 4, 2021
Reply from Fine & Sandy
Thank you for the review and for the opportunity to sort out the issue with the delivery of your purchase. Unfortunately the odd delivery goes missing, its not the fault of our customers and we always try to put it right asap!
Absolutely delighted with Fine & Sandy
Absolutely delighted with Fine & Sandy! I bought gifts for various family birthdays and I got just what I wanted, at reasonable prices, and the service was excellent. As a traditional shopper deprived of the opportunity to traipse around shops, I'm now a convert to the joys of doing it online!
March 1, 2021
Reply from Fine & Sandy
Thank you so much for supporting us and for writing a review. Great to hear that you are happy with your gifts!
Quick delivery from Fine and Sandy
I ordered a hat from Fine and Sandy which was despatched the same day and would definitely recommend buying from them.
February 21, 2021
Reply from Fine & Sandy
We hope you love the hat! We really appreciate the review.
The earrings I ordered arrived very…
The earrings I ordered arrived very quickly. I had a specific request which was dealt with without any issues. Very good personal and prompt service.
February 21, 2021
Reply from Fine & Sandy
Glad we could help. The review is much appreciated.
Received as a gift and then purchased…
Received as a gift and then purchased for my friend. Really carefully packed and quick dispatch
February 21, 2021
Reply from Fine & Sandy
Thank you for the repeat purchase and of course for reviewing.
Click & Collect
The shop is closed due to Covid but saw in the window some lovely drink mats of local scenes. Ordered these on line - click & collect. Worked really efficiently. Delighted with my purchase.
February 17, 2021
Reply from Fine & Sandy
Lovely to hear! Thank you for your support and the review.
Reply from Fine & Sandy
Great! Thank you very much for your review.
My parcel was wrapped perfectly it was…
My parcel was wrapped perfectly it was well wrapped for such a fragile item and arrived in good time.
February 13, 2021
Reply from Fine & Sandy
Great to hear that it arrived safely. Your time to review is much appreciated.
I love this shop and have bought…
I love this shop and have bought several items here. The staff are lovely. It is full of lots of lovely gifts and cards. Definitely worth a visit. and with lockdown I got my gift delivered the same day. Thank you.
February 13, 2021
Reply from Fine & Sandy
Thank you for taking the time to write such a thoughtful review. Appreciated.
Beautiful item with very fast delivery
Beautiful item with very fast delivery, thank you.
February 9, 2021
Reply from Fine & Sandy
Lovely...thank you for taking the time to review...much appreciated!
Reply from Fine & Sandy
Thank you for the review, it is very much appreciated.
Lovely product prompt delivery
Lovely product prompt delivery. Would definitely buy from you again
February 5, 2021
Reply from Fine & Sandy
Glad to hear you loved the product. Thank you for reviewing!
A wonderful personal service as the…
A wonderful personal service as the items were delivered to my door and great communication by emails. The website is great and my friend loved her presents.
January 31, 2021
Reply from Fine & Sandy
Lovely feedback and really appreciated. Many Thanks
Great service and communication
Great service and communication. Very happy with our purchases.
January 30, 2021
Reply from Fine & Sandy
Lovely! Thank you so much for taking time to write the review.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.