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Rated 5 out of 5 stars

After a visit to this lovely store in September, whilst on holiday, where my wife loved all the "stuff", finally their website opened up for online orders. I purchased what my wife indicated she desir... See more

Company replied

Rated 4 out of 5 stars

Was so disappointed when I lost one of the star earrings from a beautiful birthday gift card given by a lovely thoughtful friend. Then I remember her telling me how she had found this lovely item at... See more

Company replied

Rated 5 out of 5 stars

Stumbled across this independent shop online whilst looking for golf themed gifts for my husband. So glad I did! Excellent quality products that arrived very well packaged. Each item was carefully and... See more

Company replied

Rated 5 out of 5 stars

Love the cheese knives. They are perfect. Very well packaged, no transit damage. Arrived quicker than expected by very polite courier. Will certainly use your company again should I need another purc... See more

Company details

  1. Fashion Accessories Store

Information provided by various external sources

Fine & Sandy is a front street shop in the beautiful village of Tynemouth on the North East Coast of England (about 8 miles from Newcastle Upon Tyne). We are a home and gift shop catering for the local community and for the many visitors that come here from all over the world. If you choose to buy from our online store you are safe in the knowledge that we are a real business, run by everyday people who will give you responsive customer service! In our village shop we find that customers are surprised by the wide range of products we stock, including gifts for occasions, hats & scarves, gloves, bags, purses, jewellery, perfumes, candles and diffusers together with home decor accessories. However, we also stock some interesting small furniture items and significant pieces of work from local artists and crafts people. Everything in our shop is NOT available online, but we will continue to add more products to the online store as we go, so keep checking in! Tynemouth was recently voted as the best place to live in the North East of England (https://www.thetimes.co.uk/article/tynemouth-tyne-wear-best-places-to-live-hw97j38cn). It sits alongside some beautiful beaches, has its own priory and quite a number of places to eat, drink and relax. King Edward's Bay, sitting just below Tynemouth Priory has recently being identified as one of the top 10 blue flag beach in the UK by Conde Nast Traveller (https://www.cntraveller.com/gallery/blue-flag-beaches-uk). If that is not enough to convince you, Rough Guide places Tynemouth in Britain's top 30 seaside towns to visit and stay in (https://www.roughguides.com/special-features/britains-30-best-seaside-towns/tynemouth-tyne-wear/). Once you get here you can take the road train (or a 1km walk along the sea-edge promenade) down to North Shield's working fish quay or in the other direction to Whitley Bay sea front! So, if you are looking for a great day out we would recommend that you take a trip to Tynemouth and enjoy the mix of bars, restaurants and shopping in this stunning north east coastal village. If you do, pop in and say hello...we would love to see you!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

219 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Love this shop have bought many a…

Love this shop have bought many a lovely present here . Delivered last week a beautiful candle for my sisters birthday. Excellent service ❤️

January 30, 2021
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Reply from Fine & Sandy

You're welcome. Thank you for your support and for your review.

Rated 5 out of 5 stars

Great business!

Great business, I got exactly what I was looking for and the staff were extremely helpful.

January 26, 2021
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Reply from Fine & Sandy

Thank you for taking time to write a review. It is much appreciated!

Rated 5 out of 5 stars

Great Company

Lovely purchase, matched just what I was after. Quick and speedy communication and delivery. Thank you 😊

January 26, 2021
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Reply from Fine & Sandy

Thank you for the smiley face review :). Delighted you received the service you expected!

Rated 5 out of 5 stars

I sent a message asking about some…

I sent a message asking about some earrings I needed for a birthday present. In the present climate saving money is a must so I asked about click and collect service. Not thinking I would hear back so soon with an answer. Helen was so helpful, even offering to post them through my door. I enquired on a Saturday evening and the earrings were through my door on sunday afternoon. All so quick and effortless, 5 star customer service for sure.
Thanks so much

January 24, 2021
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Reply from Fine & Sandy

Thank you for your detailed review! It really helps give potential customers a true view of the service they can expect. Much appreciated.

Rated 5 out of 5 stars

Top marks 👍

I was looking online for a pair of earmuffs. Fine and Sandy were the only company who still had them in stock. I emailed the company before ordering online to ensure they definitely had a pair and within the hour I had a reply from Helen, informing me the product had been very popular, but needed to check as she thought they only had one pair left and she would let me know the following day. As promised Helen emailed me with full details the following morning.

Fine and Sandy provided an excellent service. Prompt from start to finish, top mark's 👍 will definitely buy from Fine and Sandy again.

January 21, 2021
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Reply from Fine & Sandy

Thank you so much for the comprehensive review, it really paints a picture of the customer service we aspire to provide!

Rated 5 out of 5 stars

Fantastic service

Fantastic service, quick delivery, really pleased with product

January 19, 2021
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Reply from Fine & Sandy

Great to hear you like the product. Appreciate you taking time to review.

Rated 5 out of 5 stars

Great service and a very safe pick up

Great service and a very safe pick up . I walked past the shop and saw an item I loved , I couldn’t find this in then website so I emailed them to enquire about it . I had a very quick response . I paid for item and collected it from the shop the next day .

January 13, 2021
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Reply from Fine & Sandy

Really appreciate the review! Great to hear you are happy with the service you received.

Rated 5 out of 5 stars

Great products and fantastic customer…

Great products and fantastic customer service. My questions were answered quickly and items came wrapped with care.

January 9, 2021
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Reply from Fine & Sandy

So pleased you are happy with the service you received! Thank you for your support and for the review!

Rated 5 out of 5 stars

Ordered myself some lovely earmuffs…

Ordered myself some lovely earmuffs which arrived really quickly. Recommended.

January 5, 2021
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Reply from Fine & Sandy

Glad to hear that you love the product! Thank you for supporting an independent business and for taking the time to review!

Rated 5 out of 5 stars

A great product

A great product. The item was well packaged so there was little risk of damage. A great company that I have full faith in. Will happily shop here again.

December 21, 2020
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Reply from Fine & Sandy

We appreciate your informative review. As an independent business we appreciate you taking time to comment.

Rated 5 out of 5 stars

Lovely candle

Lovely candle, smells exactly as described, prompt delivery.

December 17, 2020
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Reply from Fine & Sandy

Great to hear that you are please with the product and service. Many thanks for taking time to review.

Rated 5 out of 5 stars

Extremely well packaged

Extremely well packaged and great service, couldn’t have been happier, would definitely recommend.

December 14, 2020
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Reply from Fine & Sandy

Great to hear! Thank you so much for the review. It all helps support an independent business.

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