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Fine Linens Reviews 726

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TrustScore 3 out of 5

3.2

Bedroom Furniture Store
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Rated 3 out of 5 stars

There is nothing more frustrating than a company that packages their linens like it was nuclear ingredients! Nine tiny little plastic tabs that attach everything together, and you almost have to cut t... See more

Company replied

Rated 5 out of 5 stars

Finelinens.com has high quality linens at affordable prices. Their customer support is superb - knowledgeable, friendly and responsive. They also have a rewards program which will allow you to save mo... See more

Rated 1 out of 5 stars

I alerted them to a pricing error that was posted on Google and linked to their site. The person immediately challenges the validity of my claim (even though I included a screen shot) and then said it... See more

Company replied

Rated 1 out of 5 stars

Ordered an alternative down mattress pad. Upon arriving it was not as plush as advertised for the price and also contained a material I am allergic to. I did not place item on bed or even fully remove... See more

Company replied

Company details

  1. Bedroom Furniture Store
  2. Furniture Store

Information provided by various external sources

Since 1975, the Hirsch family has been providing high end and custom linens to their clientele around the world. With their flagship store in Manhattan's Upper East Side and a thriving online business, they carry the highest quality linens and a fine assortment of luxury home goods. Providing personalized, prompt attention as well as in-depth knowledge and expertise, clients return to Fine Linens time and again for the exceptional quality, insight and special custom designs that only they can offer.

Contact info

3.2

Average

TrustScore 3 out of 5

726 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Fast

Fast, free shipping. Product as described.

May 14, 2018
Unprompted review
Rated 5 out of 5 stars

Blanket Covers

My grandmother and mother always used blanket covers and I have continued to do the same, but recently have had trouble finding them. I am so pleased with my purchases and will recommend your company to my friends and relatives. I have a cousin who is currently in search of blanket covers.

March 17, 2018
Unprompted review
Rated 1 out of 5 stars

Too hard to return merchandise

Too hard to return merchandise. Too hard to reach the store or Customer Care. No one answers. Horrible service. The rigamarole that I am having to go through to return merchandise that was suggested in a totally wrong color is ridiculous and I won't ever shop at FineLinens again because of this.

March 7, 2018
Unprompted review
Rated 4 out of 5 stars

Good service

Good service! I love the napkins that I bought to go with a table cloth that I had already bought..

March 7, 2018
Unprompted review
Rated 5 out of 5 stars

I so enjoy shopping at Fine Linens

I so enjoy shopping at Fine Linens. Their breadth of product, efficiency, and professionalism are wonderful. I know I will receive the quality products I order. Going to one site for most of my linens needs is a luxury. Thank you!

March 7, 2018
Unprompted review
Rated 5 out of 5 stars

I love Fine Linens

I love Fine Linens! They have the exact sheets that I need and if there is any problem with an order, their customer service is great. I stay on their mailing list to keep up with the sales so I always get the best deals and free shipping.

March 1, 2018
Unprompted review

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