Haven’t even received my mats yet and it’s been nearly 2 weeks. They might be good quality, they might not. Either way the wait time is just ridiculous. I understand they’re made to order but come on,... See more
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FinestCarMats.co.uk supply bespoke, made-to-order car mats for over 8,000 makes/models of cars. We have the widest range of customisable options and all mats are manufactured in our factory in the UK. We offer FREE delivery on orders over £20 which arrive in 2-8 days on average. We offer a wide range of mat qualities to suit all budgets without compromising quality backed by over 18+ different trim options. Our aim is the become the UK's number one Car Mat retailer and we are doing everything we can to assist our customers by delivering Car and Boot mats made to perfection.
Contact info
London, United Kingdom
- info@finestcarmats.co.uk
- finestcarmats.co.uk
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Very poor quality
Horrendous.. poor quality mats, plastic used for binding, sewing atrocious, uneven cut out, there is absolutely nothing to praise.
Took over a month to receive!
Stay away from this company you can buy better quality from your local discount store.
First Class Mats.
Good people to deal with. Mats made to fit my car just right. Great quality and delivery.
Had no problems
Customer was in contact all through the manufacturing process with delivery updates. When the product arrived there was a component missing. My query was handled very quickly and professionally and items sent to me.
Gourmet quality mats
After receiving the wrong mats (the mistake was my own) Laura from FCM was able to rectify this almost immediately without any further costs. The quality of the mats are outstanding in every way and definitely compliments my Audi S5 - I thoroughly recommend.
Thanks again!
the car mats
Regarding the car mats, they are exceptionally well-suited.
Avoid
I ordered mats that were meant to take 5-7 working days. After 33 days still no mats. It took them 27 days to tell me their machine was broken. When I asked for contact information to make an informal complaint and I would like a refund. Which by their policies and procedures I had a right to. Laura in their customer service kept ignoring emails
Sent. I have now reported to trading standards for ignorance and refusing to give information customers have the right to know. Do not go near this business take your money and your business elsewhere
The custom-made mats fit perfectly.
The custom-made mats fit perfectly.
The service and support were first class.
Ordered these mats for my Hyundai
Ordered these mats for my Hyundai, the drivers mat didn’t fit correctly, contacted the company and everything g was sorted and new mats are on the way.
Amazing company to communicate with.
Good mats but late
Ordered mats for our new car which was easy enough and for a good price, said it would be 5 to 8 days with no update on the evri site with the delivery times/dates.laura in the office kept me up to date but took longer than 8 days to arrive, only let down
Lovely mats and I had a query and had…
Lovely mats and I had a query and had immediate answers. Great customer service
Good customer service
initially wrong mats sent, but correct mats sent to replace wrong ones. So thanks to good customer service
DO NOT waste your time or money
This company is appalling, waited several days for a reply and always had to follow up my emails. My order took over a month to arrive, I initially asked for a refund on my order after it went over the ‘5-8 working days’ lead time, absolute rubbish by the way, as I was sick of waiting for my mats. Was refused a refund. Laura, who is extremely rude and has no customer service experience whatsoever was awful, barely answered my emails but the ones she chose to answer, were short and so disrespectful. I wouldn’t waste your time, my mats are not great quality, and the customer service is dreadful. Not worth my time or money, so do not waste yours!
The custom made mats I ordered arrived…
The custom made mats I ordered arrived a little later than expected however, the quality of the product for the price is exceptionally good.
I think the small business have an excellent personalised product, I wish the company all the best I would definitely use again!
The mats were not correct for my car
The mats were not correct for my car, unfortunately I left it too long to fit them to get them changed, if you have a Hyundai Kona Hybrid I would suggest that you don't purchase here.
On a less negative note, had the mats fitted they seemed of a good quality.
I waited for the mats for 1 month
You don't even deserve one star. Well, maybe the lady who responded to emails quickly, but it's a shame her response wasn't as accurate as the one you'll find on their website. These personalized mats for Quasqai look like the ones in the picture. They're cheap, like the ones you'd find in any budget store for £7. I paid £19.99 on sale, plus £3.99 personalization and £3.99 delivery. The changes were supposed to arrive within 3 to 5 business days. Then, I was informed in an email that my mats were being "produced" and that the turnaround would be extended to 10 days. After 10 days, I received an email with a tracking number, but my mats wouldn't be available at Distances for another two weeks, even though the email promised they would be delivered in a week. So, I ordered the mats on February 7th and received them today, March 7th, even though they weren't at the supplier's location yesterday. Very disappointed and highly unlikely to recommend them. I'll just add that the mats from Homebargins lasted 4 months, on the driver's side. The ones I ordered are of lower quality, so I don't know if they'll last that long. Money down the drain.
Sorry , but I can't add pictures.
Fantastic company
Great communication. I had a slight mishap with original order but this company came through with flying colours. Excellent service, excellent product. All in all, you cannot find a better company to deal with. 11 stars out of 10.
Great customer service from Laura.
Great customer service from Laura.
Received the wrong fit mat as there are several versions of our car model. I emailed to resolve and they immediately sent out replacements. Really good quality too
Thank you
I had to come and and write a review as…
I had to come and and write a review as I seen a lot of bad ones and was worried. Ordered blue trim Audi q3 mats . They came within two weeks and are very good quality and fit perfect . I had emailed to ask how long as I saw some people waiting weeks and weeks and they got straight back to me. Would definitely order from here again .
MG HS PHEV 2025 Car Mats
I ordered car mats for my MG HS PHEV 2025. The mats did not fit well. The eyelets for the front did not fit as they appear to be too small. The rear mat did not fit fully, there was gap just behind the two front seats. Laura has responded to my concern and she has agreed to get my coccern redressed. The support I have received is phenominal. I will not hesitate recommending this company. Please if you have any concern reach out to support.
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