Fine Watch Club Reviews 

23
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Purchased a lovely Omega watch from The Fine Watch Club, pictures didn't do it justice, the watch is fantastic. Mark from TFWC shipped the watch per my delivery day request, I received the following d... See more

Company replied

Rated 5 out of 5 stars

Fantastic experience from start to finish! Sam and Mark were able to chat through the watch in great detail. Happy to send through additional videos of the watch before purchasing the watch. Ordering... See more

Rated 5 out of 5 stars

Travelled 3 hours each way last week to pick up an IWC De Luxe i've been wanting for a long time and I couldn't be happier with it, or the experience. I wanted to pick the watch up in person and both... See more

Rated 1 out of 5 stars

THIS MATTER IS PROCEEDING TO COURT They sell fake watches,anyone who has purchased one of there watches should get it checked,I have tried to get a refund but they have refused,no help whats... See more

Company replied

Company details

  1. Shopping & Fashion

Information provided by various external sources

Seller of vintage & modern watches from Omega & Rolex


Contact info

4.1

Great

TrustScore 4 out of 5

23 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

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4.1

All reviews

(23)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Purchased a lovely Omega watch from The…

Purchased a lovely Omega watch from The Fine Watch Club, pictures didn't do it justice, the watch is fantastic. Mark from TFWC shipped the watch per my delivery day request, I received the following day. Unfortunately the watch started to loose time being an old piece, it happens, I got in touch with Mark and he asked me to return, they did a full service and sent it back to me within 8 days, even giving me a new warranty from the time I received the watch. It is now running perfectly and I'm glad to have it back. Amazing service from Mark and the team at TFWC, I've been checking the website regularly for new stock, some stunning timepieces, check them out.

July 18, 2025
Unprompted review
Fine Watch Club logo

Reply from Fine Watch Club

You are very welcome !

Rated 1 out of 5 stars

Fake watch seller

Fake watch seller
Try’s to hid behind EBAY
Sold a Tudor ranger though eBay
Took it to Tudor said it was a fake
This is a real post more information
To follow this is not a fake review case is progressing and soon the details WILL
BE RELEASED

July 23, 2025
Unprompted review
Fine Watch Club logo

Reply from Fine Watch Club

Fake posting

Rated 5 out of 5 stars

Birthday gift

I’ve had a big birthday and couldn’t be happier with the watch- service was great, friendly, prompt and an excellent deal.

July 2, 2025
Unprompted review
Rated 5 out of 5 stars

1st Class Service from Fine Watch Club

I recently purchased a Rolex from Fine Watch Club and I couldn’t be more impressed with both the watch and the level of service I received. From the moment I ordered online, the entire experience reflected the prestige and excellence you'd expect from a retail who specializes in selling pre-owner luxury timepieces.

The staff were incredibly knowledgeable, professional, and genuinely passionate about horology. They took the time to walk me through the models, answer every question, and ensure I found the perfect piece that suited both my style and needs. I never felt rushed or pressured, which made the experience feel personal and refined.

As for the watch itself – it’s everything I hoped for and more. The craftsmanship, weight, and timeless elegance of a Rolex is truly unmatched. Whether it’s the precise movement, the iconic design, or the feel of it on the wrist, it’s clear why Rolex has earned its reputation as a benchmark in luxury timepieces.

This purchase marks not just the acquisition of a watch, but the beginning of a lifelong appreciation for a brand that blends tradition, innovation, and prestige. I would highly recommend Fine Watch Club to anyone looking to invest in a Rolex or any other fine timepiece.

June 27, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Very knowledgeable and professional. I needed a special gift for an important birthday and I’m really pleased I used this company. I would recommend highly for anyone who would like some advice and guidance. Thank you!

June 16, 2025
Unprompted review
Rated 1 out of 5 stars

They sell fake watches,any who has…

THIS MATTER IS PROCEEDING TO COURT

They sell fake watches,anyone who has purchased one of there watches should get it checked,I have tried to get a refund but they have refused,no help whatsoever
I am just a watch collector and they have accused me of replacing parts of the watch which was found to be fake on a trade in at watch dealer the watch in question has been sent to Tudor for a full report if you had bothered to check the serial no and model no against Tudor
You would have found it to be a franken watch you sold the watch though your shop on eBay and you received the money for it so yes you sell fake watches which
You don’t check and yes all accusations can be proven you will be contacted when the report is in my possession
THIS MATTER IS NOW PROCEEDING TO
COURT

May 31, 2025
Unprompted review
Fine Watch Club logo

Reply from Fine Watch Club

Reply from Fine Watch Club Ltd:

Dear Mr Miller,

We strongly dispute this review, which omits several critical facts:
• This was not a direct purchase from our website. You bought the watch via eBay, where the transaction was governed by eBay’s Authenticity Guarantee programme.
• Your item was inspected by an independent authentication centre, approved, and released with a serialised authenticity card — not by us, but by eBay’s contracted professionals.
• The sale took place years ago, and no formal report or technical evidence has ever been submitted to us.
• eBay, not Fine Watch Club, received and processed the full payment — after deducting fees and issuing approval.
• Your review fails to disclose that eBay authenticated and issued the watch to you, and that you have owned it for a significant amount of time before raising concerns.

We are not dismissing your frustration, but these claims are misleading and could be viewed as defamatory under UK law, particularly given the authentication safeguards that were in place.

We remain happy to assist you in contacting eBay’s Authenticity Team directly — but this matter must be taken up with them, as per the terms of sale.

Kind regards,
Mark Helps
Director
Fine Watch Club Ltd

Rated 5 out of 5 stars

Hassle Free

Great experience of selling my Omega watch. I was offered a fair price. Posted to Mark via Royal Mail special delivery. Once delivered money was in my account, all within 24 hours (from posting to money received!) Hassle free service.

June 13, 2024
Unprompted review
Fine Watch Club logo

Reply from Fine Watch Club

Thank you for the kind feedback !

Rated 5 out of 5 stars

JLC purchase - really smooth and easy!

I purchased a JLC Reverso from them. I spoke to them on the phone and via instagram, they were great. They replied fast, answered every question I had. I purchased the watch from them, and they shipped it that day (and I received the morning after). Overall, the experience was really pleasant - and I felt comfortable with it all.

The day I got the watch, I took it to the boutique on Bond Street as I wanted to get it serviced. They told me I paid a good price for it.

Overall, I will certainly be going back to buy more pieces.

February 23, 2024
Unprompted review
Rated 5 out of 5 stars

When browsing I came across the Fine…

When browsing I came across the Fine Watch Club and they had a nice piece for sale that I had my eye on and got to say that as the first time using them ( Mark ) my experience was very good, great piece , great communication, great service ,very pleased with my piece and if I'm in Norwich anytime will definitely call in and see them.
Thank you 👍🏻

February 20, 2024
Unprompted review
Rated 5 out of 5 stars

Another very satisfied customer

I bought an Omega Constellation watch online from the Fine Watch Club.
The experience was great from start to finish including next day delivery on a Saturday!
I spoke with Mark and he answered my questions and adjusted the bracelet before dispatch.
The quality of the watch exceeded expectations and I have no hesitation in recommending this company.

February 19, 2024
Unprompted review
Fine Watch Club logo

Reply from Fine Watch Club

You are welcome sir !

Rated 5 out of 5 stars

Selling my Rolex.

I cannot fault the experience of selling my Rolex watch. Mark responded promptly to my emails, and offered a fair price. I posted my watch via Royal Mail special delivery and within an hour of it being received the money was in my account. No stress, no hassle. Exceptional!

February 5, 2024
Unprompted review
Rated 5 out of 5 stars

Fine watch club is run by a true…

Fine watch club is run by a true gentleman of his Word. Mark was completely professional from start to finish. Thanks so much for sorting this transaction out with minimal fuss and dramas. All the best and you have my 5X rating.

January 31, 2024
Unprompted review
Rated 5 out of 5 stars

Selling old watch…

I received an offer by return after completing the form on their website.
Posted my old watch and received payment into my bank within four hours of them recieving my watch
They even payed the postage for track and sign
Excellent offer and service

January 16, 2024
Unprompted review
Fine Watch Club logo

Reply from Fine Watch Club

Thanks for the review. All fast paced once a price is agreed. Our pleasure !

Rated 5 out of 5 stars

Travelled 3 hours each way last week to…

Travelled 3 hours each way last week to pick up an IWC De Luxe i've been wanting for a long time and I couldn't be happier with it, or the experience. I wanted to pick the watch up in person and both the guys I dealt with one over message and one in person were great to deal with. Would highly recommend, and i'm sure i'll back soon!

December 27, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic experience from the start to end!

Fantastic experience from start to finish! Sam and Mark were able to chat through the watch in great detail. Happy to send through additional videos of the watch before purchasing the watch. Ordering online I was sceptical but I would recommend Fine Watch Club to anyone purchasing a watch. Perfect adjustment as well before sending so I could wear the watch straight away. Watch was exactly as described and delivery was spot on! I am a first time buyer from Fine Watch Club but I will be a return customer!

December 27, 2023
Unprompted review
Rated 5 out of 5 stars

Fine Watch Club - Genuinely The Best

I have purchased a number of watches from this company, I went to meet them in person when I bought my first watch and I have to say they were the most genuine guys I’ve ever met. The knowledge they have it exceptional and they clearly love what they do. All of the watches are authenticated and you can have total peace of mind that what you are purchasing is the genuine article. I have absolutely no reservations in recommending Fine Watch Club to any would be customer. Thank You.

December 23, 2023
Unprompted review

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