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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, highlighting the app's ease of use, intuitive interface, and valuable tools for network management. Many appreciate the fast and accurate device discovery, real-time monitoring capabilities, and the peace of mind it offers in securing their home networks. The customer service is also frequently commended for being responsive, helpful, and providing excellent support. However, some people were dissatisfied with the product and the app, citing issues like inaccurate speed reports, difficulty identifying certain devices, and problems with login loops. A few reviewers also mentioned that the free trial period was too short or that the app was not always tailored for very simple network setups.

What people talk about most

User experience

Customers generally report positive experiences with the user experience, finding it user-friendly and... See more

Technology

Reviewers highlight positive aspects of technology, with many praising its utility for network management and... See more

Application

Clients share ambiguous opinions on the app. Many reviewers praise the app as a "must-have" and "fantastic... See more

Product

Users describe ambiguous interactions with product. Many reviewers express satisfaction, highlighting the... See more

Customer service

People report positive experiences with customer service. Many customers praise the helpfulness and... See more

Based on these reviews

Rated 5 out of 5 stars

I've been using Fing for several years. It helps keeps track of my numerous Wi-Fi devices on my home network (upward of 100 devices) I actually have two other routers connected to my main router,... See more

Rated 5 out of 5 stars

An excellent app worth every penny. There is a room for improvement as there are no products which prevent baseband hacking. Every antimalware supplier do not even admit that there is such a threat li... See more

Rated 5 out of 5 stars

Fing has been a fantastic tool for keeping tabs on my home network. Simple, mobile and light with fun extra's! The device discovery is fast and accurate, and the alerts help me stay ahead of any u... See more

Rated 5 out of 5 stars

I discovered FING just few weeks ago and now every day I take a look to check the healt of my net. It is full of useful tools even in the free version. I'm not a professional, so at the moment I don't... See more


Company details

  1. Computer Security Service
  2. Business Networking Company
  3. Computer Support and Service Company
  4. Software Company
  5. Web Collaboration Platform

Written by the company

We help our users with their networks. It's that simple. From the Fing App to Fing Desktop to Fingbox to our unique Device Recognition Technology, we focus on giving visibility into the connected world and empowering our customers and clients to create smarter digital environments.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 42% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

I have used Fing since the beginning

I have used Fing since the beginning. It is an amazing tool to keep an eye on your network and devices and more. As the number of Internet connected devices continues to increase you NEED to know and understand what they are all doing. Fing helps you get that done! I highly recommend it.

December 20, 2024
Unprompted review
Rated 4 out of 5 stars

Fing does what I need

Fing, overall, seems to do as I need. In all honesty, it does not have access to many MAC numbers and I am forever searching online for what is associated with a specific MAC address.

December 8, 2024
Unprompted review
Rated 5 out of 5 stars

This software has brought a lot to the…

This software has brought a lot to the table for me in awareness and monitoring my network. I have not used the entire power of the platform but it will be a part of my support and growth moving forward as my company grows.

December 6, 2024
Unprompted review
Rated 5 out of 5 stars

Makes me want to get better…

Recommended by Kim Komando and she's absolutely right - this is a great product. My main use is checking for hidden cameras, but I'm growing into the other features as I become more familiar

November 30, 2024
Unprompted review
Rated 4 out of 5 stars

Excellent app with an excellent agent…

Excellent app with an excellent agent implementation. The desktop ends up setting up it's own redundant network analysis if you open it on the same network as the agent. Not the end of the world, but I really just need web based access to the agent while on the local network (I understand Internet based access is a bigger deal, but the app works fine for that).

I see steady improvements in the functionality and it becomes more useful with almost every release. Great app if you have a small, but busy, network like I do at home.

November 26, 2024
Unprompted review
Rated 5 out of 5 stars

LOVE ALL FING!

LOVE ALL FING IS ABOUT! WISH AS FREE USER COULD BLOCK UNCONFIRMED DEVICES AND ADD QUICK WPS AND WRT ON OFF SWITCHES. ADD TASKS TO GET SERVICES ... WIN WIN

November 25, 2024
Unprompted review

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