Fingo by Automotive Lease Packaging Reviews 1,520

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 289 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and positive attitude, making interactions pleasant and productive. The service provided is frequently highlighted as exceptional, with many people appreciating the efficiency and ease of their overall experience, from initial inquiry to final paperwork. Reviewers are particularly impressed with the quick response times and the smooth user experience, noting that the team goes above and beyond to secure the best outcomes and keep them informed throughout the process. Many people recommend the company for its streamlined process and outstanding customer service.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their helpfulness, efficiency, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the efficiency, professionalism, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness and efficiency of... See more

User experience

Customers consistently report positive experiences, highlighting the ease and clarity of the process.... See more

Response time

Customers consistently note positive experiences with response times. Reviewers frequently highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had the best experience when recently engaging Fingo to complete my vehicle lease. Rob and Dina were my customer reps and both could not have been more helpful. From car searches, to arranging test... See more

Company replied

Rated 5 out of 5 stars

I contacted Fingo Finance and spoke to Daniel Hudson, after the other provider was delayed due to not being on my employer's preferred supplier list. Dan moved very quickly and was able to obta... See more

Company replied

Rated 5 out of 5 stars

I’m on my second NL with Fingo, working with Julie, who is fantastic to deal with. Dina has also stepped in a few times when Julie was unavailable, and she has been equally helpful. Fingo’s pro... See more

Company replied

Rated 5 out of 5 stars

Thankyou Gehan for making the Novated lease process so easy for me. Highly appreciate your proactive and responsive ways of working. Guiding the new to the processes sail through easy. You had been... See more

Company replied


Company details

  1. Car Finance and Loan Company
  2. Car Dealer
  3. Finance Broker
  4. Leasing Service
  5. Used Car Dealer

About Fingo by Automotive Lease Packaging

Written by the company

fingo


fingo

At Fingo , we provides a wide range of innovative and competitive finance solutions tailored exclusively to your situation.

Our finance team have a wealth of industry knowledge and provide a level of service unparalleled in the industry.

Click on the links below or call us on 1300 134 646 now and experience our class leading services.


Novated Lease
Personal Finance
Business Finance
Car Broker
Get Pre-Approved

Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

It’s been a great experience

It’s been a great experience, staff are friendly and helped me out with all documentation.

November 22, 2025
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

We are so happy that you found the staff to be so friendly! Thank you for your review!

Rated 5 out of 5 stars

Fingo

Fingo, led by Frazer Wright, delivered amazing service from start to finish. The platform is incredibly easy to use, efficient, and truly the best at what they do. Highly professional, responsive, and a standout experience overall. Highly recommended.

November 21, 2025
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Thank you so much for such a wonderful review!

Rated 5 out of 5 stars

great service

great service
veronica on point with everything professional i have recommended several family friends to veronica they have been so pleased with the service
michelle’s efficacy and helpful thank you again

November 21, 2025
Fingo by Automotive Lease Packaging logo

Reply from Fingo by Automotive Lease Packaging

Hi Louisa, Thank you so much for your review! We hope that you enjoy your new car.

Rated 5 out of 5 stars

Nick and team went over and above in…

Nick and team went over and above in finding me a great deal for a car, would recommend anyone looking to use this service.

November 21, 2025
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Hi Fabio, Thank you for taking the time to leave us a review! We hope that you enjoy your new car.

Rated 5 out of 5 stars

Fingo is an amazing financial car…

Fingo is an amazing financial car company. The staff are exceptionally polite, efficient, and always ready to help. The service is outstanding fast, simple, and reliable. Every step of the process was easy and convenient, making the whole experience stress-free. I truly appreciate how smooth everything was from start to finish. Highly recommended!

November 20, 2025
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Hi Mariana, Thank you so much for such a wonderful review. We are so glad that you found the staff to be so polite and efficient.

Rated 5 out of 5 stars

When I decided to get into a Novated Lease. Fingo was my No 1 choice.

When I decided to get into a Novated Lease for a new car, and made several enquiries online, Daniel contacted me the next day. I found Daniel from Fingo was very thorough with everything. I may have had over 10 conversations where he explained and answered all my doubts and questions. When approving the agreement, I had Alistair who went through each aspect and explained the whole settlement process to me. When it came to their customer service, they answer the phone promptly and was always very helpful. Dealing with Fingo has been a stress free and easy journey. I'm confident, their customer care team will look after me whenever i have any queries in the future. I look forward to working with the team over the term of my lease.

November 11, 2025
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Thank you so much Ben! What a wonderful review of Daniel and the Fingo team. We hope that you enjoy your new car.

Rated 5 out of 5 stars

Excellent Support for Novated Lease Process

Ms Veronica Burrows provided proactive and excellent guidance throughout the entire novated lease process, from vehicle selection to finalizing the lease through Fingo. Her provision of quotes and suitable advice was invaluable. Ms. Michelle Tran also contributed significantly, and I extend my sincere thanks to both of them for their outstanding support.

November 17, 2025
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Reply from Fingo by Automotive Lease Packaging

Thank you so much for such a wonderful review! We are so happy that you received such excellent guidance.

Rated 5 out of 5 stars

Fingo were great.

Chris at Fingo was courteous, professional and I appreciated his expertise. Would highly recommend Fingo, very pleased with their service.

November 11, 2025
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Hi Jed, Thank you for your review! We hope that you enjoy your new car!

Rated 5 out of 5 stars

Great service

We had an operating lease from Fingo, Veronica provided us great customer service and helped us to get the car we want through operating lease. Highly recommended!

November 11, 2025
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Reply from Fingo by Automotive Lease Packaging

Hi Liana, Thank you for such a lovely review! We are so happy that you experienced such great customer service.

Rated 5 out of 5 stars

Great service!

The team at Fingo which was led by Dan were the most responsive and helpful when looking for my car replacement. They went above and beyond and communication was clear and consistent. I would highly recommend.

October 30, 2025
Unprompted review
Fingo by Automotive Lease Packaging logo

Reply from Fingo by Automotive Lease Packaging

Thank you so much for your review Matthew! We hope that you enjoy your new car.

Rated 5 out of 5 stars

Thanks to the Fingo team for making the…

Thanks to the Fingo team for making the process of purchasing and new car so easy. Everyone was very helpful, as everything was pushed through in a very short time frame. Highly recommend. Thanks

November 7, 2025
Unprompted review
Fingo by Automotive Lease Packaging logo

Reply from Fingo by Automotive Lease Packaging

Thank you so much Jason for such a lovely review! We are so glad that you had such an easy and helpful experience.

Rated 5 out of 5 stars

Smooth and Easy

Arranging the lease was a smooth and painless experience, having one point of contact made a big difference. The Fingo team resolved any issues without being at all pushy.

October 15, 2025
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

Hi Kevin, Thank you so much for your review!

Rated 5 out of 5 stars

Easy

Easy, convenient, Fast

November 1, 2025
Unprompted review
Fingo by Automotive Lease Packaging logo

Reply from Fingo by Automotive Lease Packaging

Thank you so much for your review! We hope that you enjoy your new car.

Rated 5 out of 5 stars

Smooth and quick process

The whole process was smooth and quick. Originally, we were told that the car wouldn't come until November, but with Julie's persistence and professionalism, we were able to get it a lot earlier and with the discount.

From the zoom meeting until the car delivery, we were notified and updated and everything we needed to send through was processed promptly with no issues.

My husband and I could not be more grateful and pleased about the whole experience. Julie did a phenomenal job! Thank you so much! We would definitely recommend Fingo (specifically Julie) to friends and family.

November 3, 2025
Unprompted review
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Reply from Fingo by Automotive Lease Packaging

What a wonderful review Carmen! Thank you so much for sharing your experience. Enjoy your new car!

Rated 5 out of 5 stars

Highly recommend!

Dan was fantastic to deal with from the get go- made the process smooth and was extremely communicative. Alistair was quick and efficient. All in all, easy, headache-free process. Highly recommended!

October 30, 2025
Unprompted review
Fingo by Automotive Lease Packaging logo

Reply from Fingo by Automotive Lease Packaging

Thank you Emily!

Rated 5 out of 5 stars

Smooth and professional

Nick went above and beyond to make sure everything is going smoothly and he explained all the details as clearly as possible helping me to decide. Thanks Nick.

October 27, 2025
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Reply from Fingo by Automotive Lease Packaging

Thank you so much for your review! We hope that you enjoy your new car!

Rated 5 out of 5 stars

Wow what amazing service

Wow what amazing service. A special mention to Frazer Wright, Dina, Paris, Kirill for your fantastic service. This is my third time now using Fingo and I highly recommend them.
ALL THE TEAM at Fingo are great and so easy to deal with, the whole process was so easy. I received very quick responses back from the team via email. The process didn't take long at all and now I have my gorgeous new car 🚘🚗 😍 fabulous service and I would highly recommend Fingo 👌

October 13, 2025
Unprompted review
Fingo by Automotive Lease Packaging logo

Reply from Fingo by Automotive Lease Packaging

Thank you so much for your review Cassandra! Thank you so much for being such a loyal customer and for being such a pleasure to deal with.

Rated 5 out of 5 stars

Thankyou Gehan and Dina.

Thankyou Gehan for making the Novated lease process so easy for me. Highly appreciate your proactive and responsive ways of working. Guiding the new to the processes sail through easy. You had been flexible and available to answer questions when I needed you.
Would love to be a referenceable customer. Your entire team including Dina was of great help.
Best wishes to Fingo team.

October 22, 2025
Unprompted review
Fingo by Automotive Lease Packaging logo

Reply from Fingo by Automotive Lease Packaging

Thank you so much for such a lovely review! We hope that you enjoy your new car.

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