Finlandia Pharmacy and Natural Health Centre Reviews 

757
TrustScore 3.5 out of 5

3.7

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See what reviewers are saying

Rated 1 out of 5 stars

Website is misleading. Sent me something I did not want and would not take it back. Super scammy pricing and shipping.

Rated 3 out of 5 stars

Like the convenience of being able to order Biomed Gastroease online n shipped to USA especially got free postage last year. Could not ordered it online from you this time but your staff called back... See more

Rated 5 out of 5 stars

I live remotely now, but I've been buying Finlandia products for over 20 years. In my most recent purchase I ordered pro-biotics which require refrigeration, and the online order was carefully packed... See more

Rated 5 out of 5 stars

I placed the order online. The site is easy to navigate, easy to read etc. Offers for discounts are subtle. I have used them for walk in orders for years but my health has declined. The online system... See more

Company details

  1. Pharmacy
  2. Cosmetics Industry
  3. Herbal Medicine Store
  4. Homeopath
  5. Nutritionist
  6. Wellness Center

Written by the company

With the modern world looking for education on preventative and alternative medicine, Finlandia strives to be a place for all your health needs. Finlandia is your ‘One Stop Health Shop’ with professionals from all modalities on staff. We offer services ranging from one on one consultations to general questions about supplements, herbal medicine, and pharmaceuticals to online shopping. Our mission is to help our customers attain optimal health and vitality through great customer service.


Contact info

3.7

Average

TrustScore 3.5 out of 5

757 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.7

All reviews

(757)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I ordered 5 glass nail files the first…

I ordered 5 glass nail files the first part of October...or perhaps the end of August...? (I can check my Visa statement for the billing date.) I was told they would arrive by the end of October. Not a word so far and my money hasn't been refunded.

November 4, 2022
Rated 5 out of 5 stars

Contacting Finlandia is great

Contacting Finlandia is great, the people are friendly, they will do their best to provide you with the product or order it, the package comes promptly and the shipping is reasonable. The best!

October 29, 2022
Rated 4 out of 5 stars

Wonderful customer service… Answered…

Wonderful customer service… Answered all my questions.
Online order still showed provacsin can be ordered. Missed out on a chance to buy somewhere else that had it in stock. Now no suppler has it available. I do see you have updated it on your website.
Impressed on the high-quality vitamins you carry.

October 18, 2022
Rated 3 out of 5 stars

Order Delays…

The last few times my order is taking longer to arrive. I'm going to run out before it comes. I used to get my order in a timely manner, but now it's taking a long time.

October 13, 2022
Rated 1 out of 5 stars

I rated as very poor

I rated as very poor. Why?
1. I sent an email asking the status of my order but did not receive a reply.
2. I called and left a message with the Order department to call me regarding the status of my order. I left the order #, my name and phone number. I have yet to receive a return call.
3. It has been one day short of three (3) weeks and I am still waiting for the arrival of my order.
That is why I rated 1 out of 5. If there was a zero I would have given that rating.
E. Lew
Order # 88030

October 5, 2022
Rated 4 out of 5 stars

Your service is great

Your service is great. I received my order the next day. Not too happy with the expiry date but giving me an extra discount helped.

September 26, 2022
Rated 3 out of 5 stars

Inside packaging not enough to secure the vitamin bottles for damage protection

I specifically asked the bottles of vitamins to have enough newspapers in between to cushion but all I got was two pieces of brown, thin paper that was in the huge box. When I took the papers away, all 29 bottles of vitamins were scattered, on top of each other, and some were squished in between in the box. It was a mess and I even took a picture of it. I am thankful that none of the vitamin bottles were damaged, but there was just not enough newspaper/paper to be put in the box to ensure protection. The delivery time was quicker than expected compared to my last purchase. Other than that, I wished the people who were packing could read the comments because I wrote it there for a reason. This was not a small purchase of less than 5 items, it was a pretty big purchase (29 in total) that I am sure needed the extra papers for cushioning.

October 3, 2022
Rated 3 out of 5 stars

Ok received most of my order with 2 of…

Ok received most of my order with 2 of the more expensive products missing. Had to call and am still waiting. If i hadn’t called I don’t know if there would have been any follow up given the invoice indicated it was all there. A first for them!!

September 30, 2022

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