Website is misleading. Sent me something I did not want and would not take it back. Super scammy pricing and shipping.
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Like the convenience of being able to order Biomed Gastroease online n shipped to USA especially got free postage last year. Could not ordered it online from you this time but your staff called back... See more
I live remotely now, but I've been buying Finlandia products for over 20 years. In my most recent purchase I ordered pro-biotics which require refrigeration, and the online order was carefully packed... See more
I placed the order online. The site is easy to navigate, easy to read etc. Offers for discounts are subtle. I have used them for walk in orders for years but my health has declined. The online system... See more
Company details
Written by the company
With the modern world looking for education on preventative and alternative medicine, Finlandia strives to be a place for all your health needs. Finlandia is your ‘One Stop Health Shop’ with professionals from all modalities on staff. We offer services ranging from one on one consultations to general questions about supplements, herbal medicine, and pharmaceuticals to online shopping. Our mission is to help our customers attain optimal health and vitality through great customer service.
Contact info
1111 West Broadway, V6H 1G1, Vancouver, Canada
- 6047335323
- hello@finlandiahealth.com
- finlandiahealthstore.com
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Hasn’t replied to negative reviews
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Every time I order they immediately act…
Every time I order they immediately act on it and update me it’s status on availability and delivery shipment
I ordered 5 glass nail files the first…
I ordered 5 glass nail files the first part of October...or perhaps the end of August...? (I can check my Visa statement for the billing date.) I was told they would arrive by the end of October. Not a word so far and my money hasn't been refunded.
Excellent products!!
Contacting Finlandia is great
Contacting Finlandia is great, the people are friendly, they will do their best to provide you with the product or order it, the package comes promptly and the shipping is reasonable. The best!
Wonderful customer service… Answered…
Wonderful customer service… Answered all my questions.
Online order still showed provacsin can be ordered. Missed out on a chance to buy somewhere else that had it in stock. Now no suppler has it available. I do see you have updated it on your website.
Impressed on the high-quality vitamins you carry.
Order Delays…
The last few times my order is taking longer to arrive. I'm going to run out before it comes. I used to get my order in a timely manner, but now it's taking a long time.
Fast service!!
Great website, easy to navigate and place orders. Delivery was fast and efficient!
Your service is excellent and will…
Your service is excellent and will continue using.
Great service and products were delivered on time.
Great service and products were delivered really quickly.
Ordered over 2 weeks ago and still…
Ordered over 2 weeks ago and still don’t have it because it’s on back order.
I rated as very poor
I rated as very poor. Why?
1. I sent an email asking the status of my order but did not receive a reply.
2. I called and left a message with the Order department to call me regarding the status of my order. I left the order #, my name and phone number. I have yet to receive a return call.
3. It has been one day short of three (3) weeks and I am still waiting for the arrival of my order.
That is why I rated 1 out of 5. If there was a zero I would have given that rating.
E. Lew
Order # 88030
I am happy with the service I have…
I am happy with the service I have received. It has been quick and efficient. Thank you very much.
Your service is great
Your service is great. I received my order the next day. Not too happy with the expiry date but giving me an extra discount helped.
Inside packaging not enough to secure the vitamin bottles for damage protection
I specifically asked the bottles of vitamins to have enough newspapers in between to cushion but all I got was two pieces of brown, thin paper that was in the huge box. When I took the papers away, all 29 bottles of vitamins were scattered, on top of each other, and some were squished in between in the box. It was a mess and I even took a picture of it. I am thankful that none of the vitamin bottles were damaged, but there was just not enough newspaper/paper to be put in the box to ensure protection. The delivery time was quicker than expected compared to my last purchase. Other than that, I wished the people who were packing could read the comments because I wrote it there for a reason. This was not a small purchase of less than 5 items, it was a pretty big purchase (29 in total) that I am sure needed the extra papers for cushioning.
My favourite pharmacy and supplement…
My favourite pharmacy and supplement store! Friendly and helpful staff - great service.
Why sell something that you don’t have?
I ordered & paid for something you had for sale online but then you said it was out of stock. So, I am out of pocket but don’t have my stuff. I’m not thrilled.
Ok received most of my order with 2 of…
Ok received most of my order with 2 of the more expensive products missing. Had to call and am still waiting. If i hadn’t called I don’t know if there would have been any follow up given the invoice indicated it was all there. A first for them!!
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