Finn Footwear Reviews 

2,771
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 176 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, noting that parcels arrive right on schedule and often the very next day after placing an order. Consumers also highlight the remarkable product quality, perfect sizing, and comfortable fit of the wide variety of footwear available. Some people mentioned that whenever ordering mistakes happened or returns were necessary, the customer support team resolved issues efficiently through a quick phone call. Reviewers consistently appreciate the easy-to-use online platform, helpful product videos, and overall pleasant shopping experiences that keep them coming back for years.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, consistently reporting very fast shipping times and... See more

Product

People report positive experiences with product, expressing immense satisfaction with the quality and fit of... See more

Service

Clients share positive opinions on service, consistently praising the fast and efficient delivery times.... See more

Order

Customers report highly positive experiences with their online orders, praising the very fast delivery and... See more

Quality

Customers consistently note positive experiences with quality. Consumers frequently mention that footwear and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I always love shopping in Finns footwear, the lads make every purchase a nice experience whether on line or in person. Paul and Austin and all the team at Finns are a top class act, looking after thei... See more

Rated 5 out of 5 stars

Just received my exchanged shoes (I originally ordered size 40, they were too big) Finn's customer service is excellent, they checked if size 39 in stock & promptly exchanged them when they received t... See more

Rated 5 out of 5 stars

The sizing is perfect. I always buy a 41 EU size, but some companies call that a size UK6.5 and others UK7 which can lead to buying online becoming very frustrating. These boots were bang on the ri... See more

Rated 5 out of 5 stars

Wonder service as usual from Finns Footwear Ballyhaunis. Made purchase on line , ready for collection 45 minutes later! Don't think you can get service better than that anywhere. Thank you to all at F... See more


Company details

  1. Shoe Store
  2. Boot Store

Written by the company

Ireland’s most trusted shoe family since 1975 At Finn Footwear, we take great pride in our reputation as the most trusted family run shoe store in Ireland. And there’s a good reason why. We care about quality - quality of shoes, quality of service, quality of the brands we carefully select … and the families we fit. We offer a honest and reliable service whether in-store or online. We specialise in high quality, affordable national and international brands like Marco Tozzi, Rieker, Ecco, Dubarry, Skechers,New Balance, Vans, Caprice, S.Oliver and many more. "Put your feet in our hands!" Paul and Austin Finn


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.9

All reviews

(2,771)

171 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service & quality.

Just received my exchanged shoes (I originally ordered size 40, they were too big) Finn's customer service is excellent, they checked if size 39 in stock & promptly exchanged them when they received the 40s back. Highly recommended for prompt delivery, CS & quality shoes. I will definitely purchase.from them again.

February 4, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service.

Quality products, good value and easy to use online service with confirmation of order. Easy of payment and update on order progress and timeline on delivery.

January 18, 2026
Rated 5 out of 5 stars

Columbia trainers.

A great service from the Finn brothers....after watching the video on waterproof trainers their knowledge is excellent And when these Columbia trainers were on at 20% off, i just had to have them....they are a great fit...very comfy & waterproof too.!!!

January 14, 2026

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