The shoe fitter was initially sceptical that my 93 year old mum could be fitted with suitable shoes, however my mother who was adamant she had size 8 foot was measured as a 6. After an appointment tha... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
DB Wider Fit Shoes, established in the 1920's, we are the experts, specialising in the design and manufacture of Wide Fitting Footwear. We offer seven fittings - from a High Street E fitting up to 8E. With over 400 styles and colours, we aim to find the perfect style for you. And with our "No Quibble" Money Back Guarantee and Free Returns you have nothing to lose. We have the biggest range and in the widest fittings, ideal for those who may suffer from swollen feet and other foot problems. We sell by mail order (phone, post and online - please check our website for online product reviews) and via our own shop in Rushden Northamptonshire. We have access to the warehouse stock Monday - Friday 10am -4pm with thousands of pairs in stock so plenty of choice. Please note that we also sell to independent retailers - some with very similar names to ourselves so please check that you are leaving review on the correct page. We are widerfitshoes - with an r between wide and fit. We look forward to hearing from you. The Team at DB Wider Fit Shoes
19-21 Irchester Road, NN10 9XF, Rushden, United Kingdom
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Would like to Thank - Sue and Karen for the excellent service with their knowledge of their product for Wider Fit Shoes. I purchased three pairs - slippers, sandals and suede double zipped shoes. i desperately needed wide fit due to the difficulties of my swollen left foot.
My husband and I were made most welcome. If you can, visit the Fitting Centre at Rushden. Rosemary & Kingsley Mason, Leicester.
This is the second time I have purchased footwear from DB shoes. The footwear is well made, packaged well and delivery is quick. The sizing of the footwear is crucial to me as I have rheumatoid arthritis and DB shoes are accurate, unlike most shoe companies these days. Finally, the staff are brilliant. Thank you DB shoes!
Visited yesterday with my wife Pat.The lady who dealt with us was excellent, very knowledgeable and patient. A broad range of footwear to choose from and my wife found exactly what she needed.

Reply from DB Wider Fit Shoes
I've known about them a long while but on my first visit they were very patient with me and got me the right shoes, already planning to go back for another pair. Best shoe fitting service I've ever had.

Reply from DB Wider Fit Shoes
Excellent experience…first time visiting and was very impressed with the quality and variety of modern women shoes available..and all in my size and width. This does not happen elsewhere! The staff were very welcoming , expert in their fitting and advice, and nothing was too much trouble. Have already planned a return to try their walking boots. My feet are size 8 and extra wide, and I always have a lot of trouble finding comfortable shoes that are good looking . Very happy to have found DB and would highly recommend.

Reply from DB Wider Fit Shoes
I visited DB Wider Fit Shoes this morning due to serious Arthritis in my right foot. The 2 ladies were absolutely fantastic and extremely helpful. I had already decided on 2 models from the website. So, it was really a simple process of trying the correct fit. The shoes are mega comfortable and I don't have the painful pressure from normal or cheap shoes. They even helped me with the colour as I am useless with colours. Although not cheap, quality costs and the pain reduction is more than worth it. I cannot recommend them highly enough if you have foot problems or arthritis. Thank you ladies - UR the Best!!

Reply from DB Wider Fit Shoes
As usual the ladies are completely BRILLIANT. came out with 3 pairs and introduced my boyfriends Mum who loves her slippers. Just so stress free. You make my feet feel normal. The knowledge is awesome. Thank you so much.

Reply from DB Wider Fit Shoes
I visited the fitting centre in Rushden this morning. It's the second time I've had an appointment there and on both occasions have come away with shoes that fit well and are comfortable. After four foot operations, that doesn't happen anywhere else!
The staff are very helpful and knowledgeable about the range of shoes available. Also, they have patience!

Reply from DB Wider Fit Shoes
I have just received my 5th pair. I did send one pair back, but now I’ve found my size all my purchases have been fast accurate and the product’s been perfect. The return when needed was easy. Money difference returned immediately. I have spoken to staff. They were superb and help was given with politeness and professionalism. All things considered, I will always use DB for my footwear.

Reply from DB Wider Fit Shoes
The two ladies, Sue and Carol are a credit to the firm. Their knowledge to enable our disabled daughter purchase a new pair of shoes was great. This is our second visit and will definitely be back in the future.
Thank you .

Reply from DB Wider Fit Shoes
The shoe fitter was initially sceptical that my 93 year old mum could be fitted with suitable shoes, however my mother who was adamant she had size 8 foot was measured as a 6. After an appointment that lasted an hour, we bought a full shoe plus a pair of sandals. We later bought a pair of slippers with removable insoles. Full marks to DB.

Reply from DB Wider Fit Shoes
Dreadful pair of extra wide walking shoes, most certainly not extra wide as described, wore them indoors for a few hours and then ventured outside for a walk, had to return home due to severe discomfort and three days on toes are still extremely sore.
Have compared with my extra wide fitting shoes from another supplier and these are not as wide

Reply from DB Wider Fit Shoes
I visited your shop yesterday to look for summer shoes or sandals. I had booked the appointment but was delayed by an accident on the motorway and was told to come when we could. I had visited before and got 2 pairs of shoes and a pair of slippers so know how comfortable they are. Sue and her colleague were so helpful in helping me find shoes and walking shoes that fitted very well and are stylish and colourful. The sandals did not have a long enough ankle strap which was disappointing but the ones I chose look fabulous.
Thank you for providing such a great service and a lovely place to come for a fitting.

Reply from DB Wider Fit Shoes
I bought a pair of DB's Wyoming Walking Shoes in August 2025. DB were recommended by my Biomechanics team. Whilst these are very comfortable, once I managed to get the right size! DB's sizing is quite inconsistent. The shoes have not worn well. Already the soles have worn down on the heels and on the ball of the foot (7mths wear and not even daily wear). I'm extremely disappointed with the quality of these shoes.

Reply from DB Wider Fit Shoes
I have been searching for comfortable shoes for a long time and finding out about DB Shoes was a godsend.
An appointment to suit me and a friendly and excellent fitting service. Plenty of choice in styles and colours.and I found exactly what I wanted and needed.

Reply from DB Wider Fit Shoes
Used the fit finder to get an initial sizing and ordered a few pairs of shoes with next day delivery that were on back order.
Shoes arrived earlier than expected but were too narrow (probably my fault with the measurements, could take them whilst standing) and returned them using the included pre paid postage and a different width and next size up - posted them on a Saturday.
Had to pay a small difference due to the pricing of the size adjustments but had received my new shoes on Friday that fit perfectly, very impressed with the speed and quality of service - the lady I spoke to on the phone who explained the additional payment was incredibly polite and friendly.
Will definitely be using DB Shoes again in the future.

Reply from DB Wider Fit Shoes
Firstly ,I called and spoke to a lady who kindly sent me a catalogue of the shoes on offer,which arrived the next day in the post .There was a wide range of shoes and sandles on offer and it was very easy to see the shoes that would accommodate a orthotics in the sole of the shoe .so I booked an appointment and went to see them today. I was greeted by 2 very friendly ladies who measured my feet and helped me make a decision on the shoes to purchase . I came away with a pair of trainers and a pair of sandals that I am very happy with .Also I got 20%off in the sale.So I would just like to say thank you to Sue and Jackie for your help, you were both very helpful ,professional and very friendly 😀 Next time I need some more shoes I'll be back to see you again. Thanks again.

Reply from DB Wider Fit Shoes
A big thank you to Sue for making buying shoes so easy. I need to wear an orthotic and have dreaded buying shoes to accommodate it. Sue made me feel relaxed and helped me make informed decisions about some really comfortable boots and shoes. I now have two pairs of stylish shoes that help me to walk pain free. Thank you for such a wonderful service.

Reply from DB Wider Fit Shoes
Ordered 3 pairs of boots online. They claimed these are ‘wider than high street’. I ordered in there widest size 6E-8E. All 3 pairs were too narrow, especially around the ankle. They were very deep in the toe box. I can only think these are designed for people who don’t have naturally wide feet but have developed some problem causing only the lower part of there foot to widen. Charged £15 for postage which was non refundable. All 3 pairs were stuffed tightly into a box I know would have cost no more than £5 to post. Ridiculous to say they are wider than high street, when I have many pairs of high street wide fitting boots & shoes that fit and these were too narrow. Also I ordered the hiking boot, which said gribby sole, it was very thin & poor quality & would not be suitable for mountain walking at all.

Reply from DB Wider Fit Shoes
Sue and Jackie made me feel welcome it was like going back to old days of personal service. My feet were measured and then the task of finding the right shoes for my needs began. Nothing seemed like it was to much trouble for them and between them they found a pair of lace up shoes which were a perfect fit. having said that they changed and upgraded the insoles so to give me as much comfort as i needed. So on that type of service i also bought a pair of trainers which the ladies went through the same procedure and I got a pair that fitted very well . I have to wear a support because i have a disability and that didn't phase the ladies if anything it made them more determined to get me fitted with the write shoes. With staff like that the firms onto a winner. Would I recommend the firm definitely. Thank you Sue and Jackie for your being so patient with me.

Reply from DB Wider Fit Shoes
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.