While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Hi everyone, do not trust this company they are stealing money with o There own way, they have taking from me 60k and disappeared from my account the staff called Roy Guys don't believe them they... See more

Rated 5 out of 5 stars

Am J.K.Menon, started trading with Finq in month of March-21. I was trader in Octa FX too. Senior Account Manager Rahul.G gave amazing inputs & training sessions on my native language. Initially sta... See more

Rated 1 out of 5 stars

Finq is Fraud , scammers and thieves Account managing and recommendations are legally not permitted ,… starting with this point the you discover that they are scammers. Be very careful from on... See more

Rated 1 out of 5 stars

I lost $75K within a month , initially gave some good trade position, later push me to open more trades and convinced me to more deposit when margin reduced , at last all trade closed because of marg... See more

Company details

  1. Money & Insurance

Information provided by various external sources

FINQ.com provides the best trading platform for traders across the global markets. Try WebTrader to trade on 1000s of CFD assets and Forex online trading.


Contact info

  • Suite 3, Global Village Jivan’s Complex, Mont Fleuri, Mahe, Seychelles

  • finq.com

1.7

Bad

TrustScore 1.5 out of 5

126 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Before joining in with a friend’s…

Before joining in with a friend’s recommendation, I thought Finq was just another brokerage firm - till I got the feeling of their customer service. They have some very kind and welcoming people on the other side of the phone! By itself, this benefit is worth 5 stars.

July 3, 2022
Unprompted review
Rated 1 out of 5 stars

I started with $100 they pushed me at…

I started with $100 they pushed me at least $500 after start trading it was getting worse, every signal they give for trade gone opposite, to save my 500 i put 300 more, then they push to sustain not to lose money I put $1000 more, I lost $3400 overall with finq and after I lost everything they never called for commiserations.

July 3, 2022
Finq.com logo

Reply from Finq.com

Hello Muhammad
We were surprised and saddened to hear that you had a negative experience while trading with us.
As you know, trading comes with an inherent risk of loss, which is why each trader is ultimately
responsible for his own trading decisions.

With that being said, our customer care department would like to get in touch with you,
to see what can be done to make your experience better, so please send us a message
to support@finq.com with your details, so that our representatives can contact you directly.

Rated 1 out of 5 stars

If you have $10000 then it's worth

If you have $10000 then it's worth, otherwise to small investors who don't have much Experience or Cash they allot a new interim to handle the Portfolio and then they will push you to invest more every time they call, they won't bother to give good tips. I have had personal experience and have lost $4000 and now they only want more money and then they can help. Please be aware of their descrimination. They will say you put in more money and will do the equal amount of Bonus, which is in Point form.
Bad experience

May 6, 2022
Unprompted review
Rated 1 out of 5 stars

Scammed- bait and switch

Scammed. I was contacted after downloading an investment app by a man named Jack Wong, who allegedly was an investors working with Finq. I started investing with Finq’s trial program, then moved to a small amount of real investments. I was happy with the returns and “Jack” was doing an excellent job building report and gaining my trust. He would check on me and my investments several times a day. He reassured me when I asked about the bad reviews I’d seen and even agreed some people get scammed here. He even said he had a “training program” in mind for me. He had convinced me I was the exception to the bad reviews you see about Finq. I even tested getting a small amount of money back from Finq and it was smooth as could be.

After 8 weeks of working and seeing good returns on my initial investment, Jack convinced me to take advantage of some bonuses Finq would give me if I invested more. I felt so confident I even referred a friend.

It was all a big lie. After increasing my total investment to $40,000 Jack disappeared as I watched the positions he coached me to open fall. It was as if magically Jack’s instincts were suddenly dead wrong. Not only did I never receive the bonus money Jack had promised, but Jack, his boss Clint and all of the other people in their office could no longer be contacted. The Finq customer service was also unable to get me in contact with them, and eventually the number I had been using was blocked. This is all after they insisted I would loose all my investment if I took the $10,000 remaining in my account out.

When I reached out to Finq to help solve the problem (and after a friend’s bad review) I was told the would need 2 months to inquire about the situation. My local police department has informed me that 3 months is the maximum time I let pass in order to likely take any action to return money from these scammer.

Don’t be fooled by their persistence, their personalities or their initial aims to help you succeed, they will take your money and run in the end.

In response to the below about my account comments, I was investing with Michel Mikhael who has also posted a review with you. If you investigate his case, you can clearly see that we were scammed via Finq.

February 1, 2022
Unprompted review
Finq.com logo

Reply from Finq.com

Dear Mrs Aaron,

We were extremely sorry to hear about your negative trading experience, however unfortunately you have us confused with another broker…
Once we received your review, we immediately launched an internal investigation, and found that you had indeed invested a small amount with us in the past, however, these funds were immediately returned to you as you are a US citizen, and US regulations prohibit us from offering our services to US citizens.

Your investment was fully refunded and returned to you on the 26th of November 2021, and your account was closed 3 days later, on the 29th of November 2021, due to the previously mentioned regulatory issues that prevent us from offering services to US residents.
We sincerely ask that you review your financial information once again, as we are sure that you will be able to verify our account of events. Once you do, we kindly request that you consider removing or changing your review.

We wish you the best of luck in recovering your funds and all the best in the future

Rated 5 out of 5 stars

HIGHLY RECOMMENDED for SOUTH ASAINS

HIGHLY RECOMMENDED for SOUTH ASAINS

the place to make E money by trading, they provide a trading plan, a personal trading specialist, a learning process with 6 fundamental and technical teachings, by 6 months they make us independent traders,

February 1, 2022
Unprompted review
Rated 1 out of 5 stars

Scammers!

Scammers. They target beginners who are looking for new investing opportunities. Once they are sure you invested the maximum you are willing to, they go from calling 2-3 hours/day to disappearing and you can't even reach them.They will make sure that you open big positions that will drain your money 1st!! DON'T FALL FOR IT!!!

January 19, 2022
Unprompted review
Rated 5 out of 5 stars

The Finq trading platform is simple

The Finq trading platform is simple yet powerful giving me all tools I need to start trading from simple and advanced charts to main indicators to follow my trade setups with instant execution. Also, their fees and fair enough and their account security is at a very high level.

November 13, 2021
Unprompted review
Rated 1 out of 5 stars

Very unprofessional & poor customer service

After receiving multiple spam calls, I finally told them to stop calling me, but they keep insisting on investing I said I'll look into it later maybe, the lady calls me a week later starts accusing me for being a liar, very unprofessional & with hidden fees undisclosed.. if anybody was lying it's them claiming over the phone to be legit no fee platform which is a lie, they charge you 25$ if you left for a month

November 11, 2021
Rated 5 out of 5 stars

A very friendly platform which helped…

A very friendly platform which helped me earn my exam money which was around 670$ I only had to invest 150$ . They give a good bonus and they help a lot with the advisor. They also helped to recover my money whenever I had little losses

August 11, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent support

Excellent support, amazing bonus and very trustful platform. i got confused at the beginning but i decided to start with only 100$ and now i made 268 USD profits because of their trading experts and their trading signals. i recommend this Platform

July 12, 2021
Unprompted review
Rated 5 out of 5 stars

J.K.Menon

Am J.K.Menon, started trading with Finq in month of March-21. I was trader in Octa FX too. Senior Account Manager Rahul.G gave amazing inputs & training sessions on my native language. Initially started with $200. So far I invested $46000 & withdrew $17200. received funds back to emirates NBD in 3 days.
So much convince even Rahul's absence I got support from other managers.
Satisfied & recommended trust brokers. I received lots of calls mentioned Finq is scammed broker however there is no issues, scam brokers wont give withdrawals. Before investing further deposits already verified their office locations.

July 9, 2021
Unprompted review
Rated 1 out of 5 stars

David, STOP CALLING

One of their agent named David, he’s been calling a lot, when i told him that i don’t have a credit card he told me to use my mom’s card, FYI I pretended to be a 17 years old, so he’s trying to let me borrow 100 dollars from anyone, when I told him to give me his card he told me to go “F” myself, I was gonna invest but not anymore

July 8, 2021
Unprompted review
Rated 1 out of 5 stars

Finq.com are deducting 25$ every month from me and…

Finq.com are deducting 25$ from me and many hundreds of people's account saying inactive fees, this is their profit earning business model by looting people, due to covid issue I have not done any trade in last three month and they have deducted 75$, around 5k rupee, beware of such fraud company who want you deduct your hardcore money, vultures people, also this is registered outside India so no one can take any action except blocking this fraud from your network, careful investors and stay away from fraud people who
I had puchased HP at 28.45 and today it is 29.46 and still showing me with 645 rupee loss, is it miracle of there software or strategy of finq?

March 22, 2021
Unprompted review
Finq.com logo

Reply from Finq.com

Dear Sam,

You contacted us back in December with a similar complaint about inactivity fees, and even though the matter of inactivity fees is clearly and openly stated in our service terms and conditions, we still offered you a refund on the inactivity fees in good faith at that time.

At his point, you should be well aware that there are inactivity fees and plan your trading Accordingly.

In case you need more clarification please contact us at support@finq.com.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look