First things first only Acd Advisors can help you get ur money back incase you don't know,they did well with me.Go to them When I first found Fxprimus, it seemed like a professional trading plat... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I started with Fx Primus many years ago. But , due to other commitments, there was a gap of a few years. Now I resumed trading at Fx Primus. My current account manager Mr. Sharif Kazi is very supporti... See more
Company replied
Very solid and serious broker holding the highest standards in trading industry, being professional to its clients with brilliant services. They are many years in the business and will be happy to coo... See more
Company replied
Positive :- - multiple types of accounts including ecn account - swap free account - good customer service - great offers /bonus Negative :- -spread: average - this is what i don't like :... See more
Company replied
Company details
Written by the company
Trade FX online using our bespoke MT4 platform. Benefit from safe trading conditions including fund insurance, low spreads & global regulation
Contact info
Vanuatu
- fxprimus.com
Replied to 40% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
First things first only Acd Advisors…
First things first only Acd Advisors can help you get ur money back incase you don't know,they did well with me.Go to them
When I first found Fxprimus, it seemed like a professional trading platform that could help people make money automatically. But that wasn’t the reality.
Early on, I noticed they had an “Acknowledge” button that seemed harmless, but it actually limited their responsibility if anything went wrong. As I started trading, things looked good at first, especially with small amounts. This made me feel confident enough to invest more.However, I later realized the platform relied heavily on automated bots.These weren’t real market trades they seemed designed to create the illusion of success at the beginning.
The biggest problem came when I used their automated-trading feature. There were no proper safeguards, and within a few hours, the system made rapid trades that wiped out about a third of my account. It didn’t feel like normal market losses,it felt programmed.
Be very careful. What they promise isn’t what you actually get.
WARNING: FXPrimus is Seizing Client Deposits (Not Just Profits)
I began my trading activities at FXPrimus on 2026.03.23 with a total deposit of 15,000 USD. This amount consisted of an initial deposit of 1,000 USD followed by a second deposit of 14,000 USD, as verified by the following TXIDs on the SOL network:
- Dc4o3HgkFpEcDUprmkZZfRy6gmPEx2SngxdVNcVFpGpDSVY1uidGUgmwAsokaCX8eBKePWayMtmKwhhbB5bQ9F9
- 5eQGpWwkPw9QC11bsWMeq9ff54x8qejcX2jJY5pUdz9DLQCUJkXpbXoY45XPAdEhoMiwhfLCgLDpno3crPiNTntd
During my trading period, I generated a total profit of 1,116.79 USD.
However, on 2026.04.02, I received an email stating that my account had been blocked and that all profits would be voided. While I disagree with this decision, up to this point, it was a matter subject to discussion.
The most serious issue is that, in addition to voiding my profits, the broker also debited 10,841.47 USD from my original principal deposit.
The company’s justification was that I had allegedly engaged in group trading and that other accounts had previously obtained these profits. However, I have never traded in a group, and I have no relationship whatsoever with these alleged accounts.
Even if the company unilaterally determines that an irregularity occurred, the broker’s own contract establishes clear limits for such actions. Clause 20.14(vii) states that, in cases of irregularities, the company may void profits and losses but must "refund the original deposit amount (excluding deposit and withdrawal fees)."
Therefore, debiting funds from my own deposit to offset alleged profits from third parties directly violates the company’s own terms and conditions.
I have contacted the broker's support multiple times attempting to resolve this situation amicably, but I have received no response or any genuine attempt at a solution.
In light of this behavior, which I consider abusive and inconsistent with the company’s own contractual clauses, I strongly advise other traders to exercise extreme caution when considering trading with this broker.
Naturally, I do not intend to leave this matter unresolved. I am currently preparing formal complaints to the relevant regulatory bodies, including:
1. CySEC — Cyprus Securities and Exchange Commission
2. FSCA — Financial Sector Conduct Authority
3. VFSC — Vanuatu Financial Services Commission

Reply from FXPRIMUS
Very responsive and kind
I am delighted to have met FXPRIMUS the…
I am delighted to have met FXPRIMUS the support is super fast and the withdrawals and deposits too but what makes me feel most confident is that it is a verified broker because I give it 10/10 and they also offer my favorite instruments the synthetic indices

Reply from FXPRIMUS
Scammmmmmm scammmmm..
Scammmmmmm scammmmm... they will play with the charts.. and never allow you to withdraw... scammmm
It would be better if you could have…
It would be better if you could have 24/7 available for any kind of problems customers face.

Reply from FXPRIMUS
Very solid and serious broker holding…
Very solid and serious broker holding the highest standards in trading industry, being professional to its clients with brilliant services. They are many years in the business and will be happy to cooperate with them next years. Every single request from my side has been resolved to my satisfaction. I would give them 6 STARS if possible.

Reply from FXPRIMUS
Asked for Impossible Documents, Ignored My Withdrawal Request
I traded on FXPrimus and when I requested a withdrawal, the platform demanded documents such as a criminal record certificate or a bankruptcy certificate. These are unreasonable requirements that are impossible for an ordinary trader to provide.
I even tried to clarify this issue, but despite my repeated attempts to communicate, FXPrimus has not given me any reply. My funds are still stuck, and this experience has been extremely disappointing.
I would warn other traders to be very cautious, as the platform creates unnecessary obstacles when you try to withdraw your own money.

Reply from FXPRIMUS
FXPRIMUS helpful experts and clear communication
I'm part of the Mentor Team which is working with FXPRIMUS. Happy to be part of this incredible team that has an incredible knowledge. I'm glad that we're working with FXPRIMUS because they always have a clear communication and they're always helpful. My contact is Barta Laszlo who is a great expert and he is always helpful and let me know all the necessary information.

Reply from FXPRIMUS
scam broker stole my money 2133 USD…
scam broker stole my money 2133 USD they took my money from my account without my permission
Great customer service and timely…
Great customer service and timely responses

Reply from FXPRIMUS
I dont like small leverage on crypto
I dont like small leverage on crypto, i use 1:1000 leverage account but cant risk with stop loss 5% of my portfolio on single trade which i ussualy do.

Reply from FXPRIMUS

Reply from FXPRIMUS
Thanks for kindness and support team…
Thanks for kindness and support team much appreciated 👏

Reply from FXPRIMUS
Fxprimus told me that I have to pay a…
Fxprimus told me that I have to pay a withdrawal fee to withdraw the profit amount. I think this is not fair.

Reply from FXPRIMUS
A great platform to begin with.
I was in doubt about FXPRIMUS but I was proven wrong with the countless correspondence and assurance from support staffs esp Tran and account manager, Imran. I am still learning and have yet to trade live but I am looking forward to the experience. I hope FXPRIMUS staffs will get the recognition they deserve.

Reply from FXPRIMUS
I had a great experience with your…
I had a great experience with your support team. I'd like to commend Ms. Hannah for resolving my concern quickly. Keep up the good work 🙂

Reply from FXPRIMUS
Exceptional Client Support and Innovative Trading Solutions
FxPrimus Trading stands out as one of the top brokers I have traded with. They demonstrate a deep understanding of their clients' needs and provide exceptional support throughout the trading process.
Their platform is robust and user-friendly, offering a range of innovative features, including copy trading opportunities. This allows clients who may be struggling with trading strategies to benefit from the expertise of seasoned traders within the FXPrimus ecosystem. Overall, their commitment to client success and continuous improvement makes them a reliable and trustworthy broker.

Reply from FXPRIMUS
They have best assist and good…
They have best assist and good financial platform.

Reply from FXPRIMUS
Dear Sharif
Dear Sharif
I wanted to take a moment to express my sincere appreciation for the exceptional support you provided in securing approval for my swap-free account. Your dedication, persistence, and clear communication throughout the process were truly remarkable.
It was evident from the start that you were committed to helping me achieve this goal, and your efforts did not go unnoticed. Despite the challenges, you went above and beyond to ensure that everything was handled smoothly and efficiently. I am extremely grateful for your hard work and the successful outcome.
Thank you once again for your outstanding service. It has been a pleasure working with you, and I look forward to continuing our collaboration in the future.
Best regards,
Savio Vaz

Reply from FXPRIMUS
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







