STARTRADER Reviews 

They are not regulated within the UK and nobody in the UK should attempt trading with them. I had funds practically stolen from my account and they don’t want to pay me, I’ve traded with them for a very long time. And I’m sure there’s no authorities I can get involved because they are no longer FCA regulated so DO NOT make an account with them from the UK

ganet spring recover all dime i lost to this company i appreciate the great company

I waited for the withdrawal for 4 days and I didn't get anything. I don't recommend dealing with this.

I had great experience here so far the bonus is fully usable. However they recently had issue with their withdrawal i was waiting for over 24 hours to receive my fund . But they fixed the issue and i have received my fund.

My name Rakesh sarkar I have made withdrawal 215$ but still submitted showing last 4 days . Company is scammer like attitude

Very Disappointing Experience with Startrader

I started trading with Startrader, but unfortunately, my experience has been extremely disappointing. I was charged more than I expected, and I felt that unnecessary charges were being applied to my account. I also had concerns that my trades were not being handled in a way that was in my best interest.

The person who was supposed to provide support was calling me from another country, which made the whole experience even more uncomfortable and raised serious concerns for me.

Based on my personal experience with Startrader, I would not recommend Startrader to anyone. I will not be using Startrader’s services again, nor will I be referring anyone to Startrader.

Please do your own research and be very careful before putting your money into Startrader. I genuinely regret starting with Startrader and hope others do not have the same experience.

Worst app ever
No support
No helpful responses
Delayed responses
They keep your money for absolutely no reasons and no control over them
Don’t recommend at all

Contact our customer support team anytime. We do our best to respond within 2 hours." Formal Breach ExplanationExplicit 2-Hour Service Level Agreement (SLA):STARTRADER publicly states on its website that email support operates with an intended response window within 2 hours. This public claim forms part of the broker's marketing representation regarding consumer accessibility, operational readiness, and client service availability.Nature of the Regulatory Violation:Misleading Marketing & False Representations: Advertising a 2-hour response window while leaving communications unaddressed across 9 days (216+ hours) and dozens of transmissions contradicts their published operational standard. Under financial consumer protection standards, repeatedly publishing a service benchmark that is systematically breached can be cited as deceptive marketing and failure to maintain adequate operational support. Denial of Fair Redress: In active financial disputes involving forced liquidations and uncredited deposits, failing to adhere to basic communication commitments denies the client timely access to dispute mechanisms.Updated Formal Regulatory Notice & Communication DraftYou can use the draft below to document this specific SLA breach alongside your existing complaint to STARTRADER and the regulatory authorities:

SUBJECT: FORMAL COMPLAINT: Gross SLA Breach, Misleading Service Representations & Urgent Claim for MT5 9079657

CLIENT DETAILS:

Account Holder: Jiyani Arunaben Ashokbhai

MT5 Account: 9079657

PAN: BGDPJ8088F

Aadhaar: [Aadhaar Redacted]

Cashier Order ID: 2104531876864987136

Banking UTR: 315711262748

Total Outstanding Claim: $11,217.00 USD ($2,217.00 liquidation loss + $9,000.00 delay compensation)

ATTENTION: STARTRADER COMPLIANCE, TRADING MANAGEMENT & SVG FSA REGULATORY DIVISION

This communication serves as an addendum to the formal dispute submitted regarding MT5 account 9079657.

1. Documented Violation of Published 2-Hour Response SLA
STARTRADER’s official website explicitly guarantees under its Contact section:

"Contact our customer support team anytime. We do our best to respond within 2 hours."

Over the past 9 days (over 216 hours), more than 120 formal email inquiries and multiple live chat submissions have been made regarding the uncredited deposit under UTR 315711262748 and the resulting liquidation loss of $2,217.00 USD.

STARTRADER has:

Exceeded its published 2-hour response commitment by over 200 hours.

Failed to provide a formal Ticket ID, case reference, or assigned dispute officer.

Refused to provide written reconciliation for the confirmed bank transfer.

Promoting a 2-hour customer service commitment while actively ignoring critical financial inquiries constitutes misleading representation and unfair trade practices under applicable consumer protection and regulatory standards.

2. Demands for Immediate Rectification
Issue an immediate, official Ticket/Case ID for this dispute.

Provide written confirmation and reconciliation of deposit UTR 315711262748 / Order 2104531876864987136.

Credit the total balance of $11,217.00 USD to cover the liquidated account balance and associated damages.

All correspondence, the website SLA documentation, banking transmission receipts, and chat logs are submitted as official evidence to the Financial Services Authority (SVG FSA).

Submitted by:

Jiyani Arunaben Ashokbhai

Date: October 6, 2026

⚠️ My Experience With STARTRADER - XAUUSD Trading

I want to share my personal experience with STARTRADER so other traders can make an informed decision.

I was trading XAUUSD and had what I considered a consistent and disciplined trading pattern. During my trading activity, I made approximately $400 in profit. Shortly after this, I was informed that my trading activity was considered “risky,” and my account was restricted/blacklisted from trading.

My overall experience became extremely disappointing because I had previously lost approximately $3,000 trading XAUUSD with the broker, but when my trades started becoming profitable, my account was restricted.

My main concern is not simply that my account was restricted. My concern is the lack of transparency around the decision. If a broker considers a customer's trading activity to violate its rules or represent excessive risk, the customer should be given a clear explanation of:

• Which specific trading rule was violated
• Which trades triggered the decision
• What evidence was used to classify the activity as “risky”
• Whether the issue involved scalping, latency, arbitrage, hedging, excessive exposure, or another specific practice
• Why the account was restricted after the profitable trading activity

I checked STARTRADER's published agreements. Their terms do give the company broad rights to monitor trading activity and, in certain circumstances, restrict or terminate accounts. Their agreements also specifically discuss suspicious trading activity and the ability to restrict accounts following an investigation.

So I am not saying that every account restriction is automatically improper. However, from my personal experience, I was not satisfied with the transparency of the explanation I received.

I personally would be very cautious about trading large amounts with this broker until I fully understood their risk-monitoring and account-restriction policies.

This review is based on my personal experience. I recommend that traders read the broker's current Client Agreement and understand the applicable entity and jurisdiction before depositing money.

My experience: approximately -$3,000 in previous XAUUSD losses, followed by approximately +$400 profit, after which my trading access was restricted for being considered a “risky trader.”

I am very dissatisfied with my experience with STARTRADER. My withdrawal was cancelled, and my trading profits have been under investigation for about a week. I have contacted support every day, but I keep receiving the same general response: they will update me when they have more information.

I have now submitted a formal complaint. I am asking STARTRADER to explain the specific reason for the cancellation, tell me what they are investigating, and give me a clear timeframe for a decision. I will update this review when the matter is resolved.

Hard to withdraw funds, easy to deposit. Pales in comparison in this aspect compared to other brokers.

1/5 — Withdrawal Rejected With No Clear Explanation

I submitted a withdrawal request on Saturday, but it was rejected on Monday. After the rejection, I was also unable to submit a new withdrawal request through my account.

I contacted STARTRADER support by email at trading@startraderdotcom and later contacted info@startraderdotcom, but I still have not received a proper explanation or resolution.

My main concern is not simply that the withdrawal was rejected — it is the lack of communication and the inability to submit another withdrawal request.

I hope STARTRADER will review my case, explain the reason for the rejection, and restore my ability to withdraw my funds.

I made a withdrawal request on Sunday on September 13th of 207$ on the account of my mother. It was all the capital left. On Monday 15th the request failed and they placed money back on my account , but deducted without any reason and explanation 70$. I wrote a lot of times to the support , but the only thing they answered : we reviewed your request and escalated further, and after that no explanation. For several days I did not manage to get a clear answer why they failed my transaction and deducted 70$( it was not a bonus, the bonus was already deducted ).
Today I tried to withdraw the rest 137$, it is still processing . Hope to receive at least this money.

My name is mustafa ali
Startrader acc No. 33675796

My withdrawal has been rejected and trading has been disabled from last 6 days and the support team just says we will solve it as soon as possible and we are doing our best

I request them many times to continue my trading account but rejection reason is just account activity overview
I think they are doing scam when you are profitable
I request them again plz solve my problem so i remove my review.
THANKS AND REGARDS

The first company I have seen taking lot of admin fees
They literally want to make zero our accounts without making money from liquidity provider

The biggest broker scammmmmm!!!! Don’t waste your money with them! They hold people’s money !

⭐ 1/5 — Extremely Disappointed With STARTRADER’s Complaint Handling

My experience with STARTRADER has been extremely disappointing.

I have been communicating with STARTRADER for approximately five months regarding losses that I believe were connected to serious trading-platform and execution problems, including delays, execution issues, “Common Error” messages, and difficulties with orders during XAUUSD trading.

I have already provided extensive supporting evidence, including screenshots, trading records, transaction information, and other documentation. I have sent numerous emails and repeatedly explained the circumstances of the disputed trades.

Despite providing the requested information and evidence multiple times, I continue to receive requests for “additional details” rather than seeing my complaint properly escalated for an independent and meaningful investigation.

What is most frustrating is that after around five months, STARTRADER has still not provided me with a satisfactory resolution or refunded even a single penny of the disputed amount.

I am not asking for special treatment. I am asking STARTRADER to properly review the evidence I have already supplied, investigate the disputed trades and platform/execution issues, explain its findings transparently, and provide a fair resolution.

A complaint should not remain in a repeated email cycle indefinitely while the customer continues waiting.

I strongly encourage STARTRADER management and its compliance/complaints team to review my entire case, rather than repeatedly asking me for evidence that I have already supplied.

Five months of correspondence, extensive evidence, and still no meaningful resolution.

I hope STARTRADER will finally escalate this matter to the appropriate senior complaints/compliance team and resolve it fairly.

Potential customers should carefully consider how STARTRADER handles disputes when evaluating the broker.

I requested a withdrawal of 1800 USD and the broker left my account under review for weeks and nothing was resolved. I contact support both via live chat and email and always get the same response: "The team responsible is checking your case as a priority." And nothing is resolved. I hope for a response and that my withdrawal is successfully processed so I can remove my review: ID #27449494

One of the scam broker. Never trust anyone

I am writing this official Star trader withdrawal inquiry 34682668 to publicly expose STARTRADER's highly unfair financial practices.

My withdrawal request was rejected without any clear explanation, and my account profile has been locked under the excuse of an indefinite "Review" for over a week. On August 28, 2026, STARTRADER already deducted the $78.00 promotional credit (Deduct Credit-AuditWithdrawal) from my account.

The remaining balance of $284.37 is purely my initial real deposit and legitimate trading profits. Withholding a client's real funds and locking their account after reclaiming the bonus is completely unacceptable and unacceptable behavior from a broker.

I demand STARTRADER to immediately complete this fake review, restore my portal access, and release my remaining $284.37 withdrawal for Account #34682668 without further delay. If not resolved within 24 hours, this case will be formally reported to the Seychelles FSA, Financial Commission (FinCom), and regulatory authorities.