STARTRADER 

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See what reviewers are saying

Rated 5 out of 5 stars

I found it to be the best for UK traders with withdrawal almost come smoothly at nights - for example, if I request withdrawal at closing time of markets at 10pm, the funds are received before 6am in... See more

Company replied

Rated 5 out of 5 stars

The best thing of this Startrader platform is like fabulous wether it's deposit or withdrawal or spread. Very quick service is given. When someone gets any trouble customer services are available very... See more

Company replied

Rated 1 out of 5 stars

I was unable to withdraw my funds and Startrader doesn’t give solution to me at all. This is so stressful since I didn’t do anything illegal. I was trading fairly but Startrader said they need to inv... See more

Company replied

Rated 5 out of 5 stars

Easy to operate. All services are really the best. Funded, withdrawal are very fast. In case of any doubt to can go through the customer service always available. In the apk, email, phone... Always av... See more

Company replied

Company details

  1. Non-Bank Financial Service
  2. Stock Broker

Written by the company

As a globally leading broker, STARTRADER provides a transparent trading environment and exceptional services to clients in over 200 regions worldwide. We offer a wide range of trading products, including forex, precious metals, stocks, indices, commodities and ETF, along with diverse platforms. Additionally, we showcase our comprehensive service capabilities by providing tailored liquidity solutions for institutional clients, securing a unique position in the industry. STARTRADER is regulated by five top-tier authorities—SCA, ASIC, FSCA, FSA, and FSC—ensuring the highest standards of security and trust for our clients.


Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tar wutticai26

I love teadder

March 23, 2026
STARTRADER logo

Reply from STARTRADER

Hello Kotamee,

Thank you for your support! We truly appreciate it and are glad you’re enjoying your experience with STARTRADER.

Regards,
STARTRADER Team

Rated 5 out of 5 stars

Sangat bagus dan hebat

February 1, 2026
STARTRADER logo

Reply from STARTRADER

Hello Muhammad,

We truly appreciate your kind feedback! It’s great to know you’re having such a positive experience with STARTRADER.

Regards,
STARTRADER Team

Rated 1 out of 5 stars

SCAM bot

Trustpilot Review: Technical Analysis of Current Startrader Operations
Title: Operational Alert: Automated Bot-Drain and Regulatory Evasion Tactics

Review:
"I am filing this report based on a technical audit of the current Startrader (myaccount.startrader.com) platform. While the site remains active, users must be aware of the following documented facts regarding their current modus operandi:

1. Regulatory Evasion via 'Reverse Solicitation'
Upon login, the platform forces a mandatory 'Acknowledge' click. This is a strategic legal loophole used to claim that the user reached the site on their own initiative. This is designed specifically to bypass EU consumer protection laws (ESMA) and to waive the broker's liability for financial losses.

2. Automated Bot Integration & Control
The platform is currently optimized for external 'Trading Bot' or 'Copy Trading' integrations. Technical evidence shows these bots are not independent market participants but are programmed scripts. They are designed to show artificial success on small deposits to trigger larger investments.

3. Programmed Asset Drainage
The 'Automated Trading' feature lacks transparent stop-loss protocols. Once a threshold is met, the bot executes high-speed, losing transactions that result in a programmed depletion of the account balance (often precisely 1/3 or more of the total equity). This is an automated siphoning of funds, not a result of market volatility.

4. Unauthorized Jurisdiction Operation
Despite the 'Acknowledge' warning, Startrader continues to accept deposits from restricted jurisdictions. By using shared Meta tracking pixels across multiple fraudulent 'AI Academy' websites, they coordinate a funnel that targets unsuspecting users under the guise of professional trading education.

Conclusion: The current active status of this site is a high-risk environment where technical automation is used to override user control. Exercise extreme caution." Do not invest here. I have a email from your company where you explain not to invest.

March 22, 2026
Unprompted review
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Reply from STARTRADER

Hi Randy,

Thank you for sharing your concerns. We understand the seriousness of the allegations raised and the frustration caused by the suspicious email you referenced. We sincerely apologize for the stress and confusion this has created.

We confirm that your inquiry has been acknowledged and escalated for further review. To assist us in investigating thoroughly, we kindly request that you provide a copy of the email or any relevant evidence. This will allow our team to verify its authenticity and take appropriate action.

Please be assured that STARTRADER does not engage in fraudulent practices. Transparency and client trust remain priorities, and we are committed to clarifying this matter promptly. Updates will be shared with you directly once the investigation is complete.

In the meantime, our support team remains available via email or live chat should you need further assistance.

Kind regards,
STARTRADER Team

Rated 5 out of 5 stars

Good best broker

Good best broker

March 11, 2026
STARTRADER logo

Reply from STARTRADER

Hello Nishant,

We really appreciate your feedback! It’s great to know you’re happy with our service. We’ll continue doing our best to support your trading journey.

Regards,
STARTRADER Team

Rated 1 out of 5 stars

I was unable to withdraw my funds and…

I was unable to withdraw my funds and Startrader doesn’t give solution to me at all. This is so stressful since I didn’t do anything illegal. I was trading fairly but Startrader said they need to investigate my account. I saw many bad reviews here from their clients that they also can’t withdraw their funds. Please help solve the issue as soon as possible and give feedback to me about why my account is under review.
My account number: 3475508

March 20, 2026
Unprompted review
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Reply from STARTRADER

Hi MAryneth,

Thank you for reaching out and sharing your concerns. We understand how stressful it can be when your account is placed under review, and we sincerely apologize for the frustration and uncertainty this has caused.

We confirm that your case has been escalated to the relevant department for urgent attention. Our team is closely monitoring the situation, and updates will be provided to you directly once the review is complete. In the meantime, we encourage you to contact us via email or live chat should you have any further questions or require assistance.

We regret the delay and lack of clarity, and we assure you that your feedback is taken seriously. Transparency and client trust remain priorities for STARTRADER, and we are committed to resolving this matter promptly.

Kind regards,
STARTRADER Team

Rated 1 out of 5 stars

Withdrawal marked as successful but…

Withdrawal marked as successful but funds not received.
My bank confirmed no incoming transfer.
Broker refuses to provide MT103 proof.
Very concerning situation.”

March 21, 2026
Unprompted review
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Reply from STARTRADER

Hi Stefan Radisavljevic,

Thank you for sharing your concerns. We understand how worrying it can be when a withdrawal is marked as successful but the funds are not visible in your account, and we sincerely apologize for the frustration this has caused.

We confirm that your withdrawal receipt has been provided and the matter has been escalated internally for further investigation. To assist with tracing the transaction, we requested a copy of your bank statement, which you have since submitted. Our team is now working closely with the relevant department to verify the transfer and provide either the MT103 SWIFT proof or reprocess the funds as required.

We regret the delay and the lack of clarity, and we assure you that your case remains a priority. Updates will be shared with you directly once the investigation is complete. In the meantime, our support team is available via email or live chat should you need further assistance.

Kind regards,
STARTRADER Team

Rated 1 out of 5 stars

Try to windrow my money via crypto

Try to windrow my money via crypto , took 2 days money never arrive to my account , then it's back to my account and half amount was gone ... try to text customer support , but they just keep saying we be back to you

March 20, 2026
Unprompted review
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Reply from STARTRADER

Hi Ivanna,

Thank you for bringing this matter to our attention. We understand how concerning it can be when a withdrawal does not appear as expected, and we sincerely apologize for the frustration caused.

We confirm that your withdrawal requested on 20/03/2026, was successfully processed via cryptocurrency. Funds are expected to arrive within one business day, depending on blockchain confirmation times and your receiving wallet provider.

We regret any confusion regarding the earlier cancelled request and assure you that no funds have been lost. Please monitor your wallet, and if you do not see the credited amount within the expected timeframe, kindly reach out to our support team via email or live chat so we can assist further.

Your feedback is important to us, and we remain committed to ensuring transparency and timely resolution of all withdrawal matters.

Kind regards,
STARTRADER Team

Rated 5 out of 5 stars
STARTRADER logo

Reply from STARTRADER

Hello Dipak,

Thank you for your positive feedback! We’re glad to hear you’re having a great experience with our platform. We’ll continue working to provide the best trading experience possible.

Regards,
STARTRADER Team

Rated 1 out of 5 stars

Startrader is a Scam and Fraud

I was introduced to Startrader by my Spouse, To deposit money into my account was easy, and I withdrew £50 to test if i could before depositing large sum. I have not been able to withdraw from my trading account since. Anytime i call them all they do is give me a run around, i even provided my bank statement to confirm that i have not receive anything from them but nothing. They are a scam and Fraud. easy to deposit but impossible to withdraw. My advise, don't put your money with them. You can never get your money back. infact i was advise to deposit more.

March 19, 2026
Unprompted review
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Reply from STARTRADER

Hello Bola,

We understand your concern regarding your withdrawal and overall experience. Please note that we take feedback of this nature seriously. Our team will look into this matter to better understand the situation and ensure it is handled appropriately.

For further assistance, please contact our support team at info@startrader.com and include your account details so we can assist you more efficiently.

Regards,
STARTRADER Team

Rated 5 out of 5 stars

Great Experience..

Great Experience... Very Fast Withdrawal..Happy With Startrader

February 26, 2026
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Reply from STARTRADER

Hello,

Thank you for your kind feedback! We’re glad to hear you’re having a great experience and are satisfied with the withdrawal process. We’ll continue working to provide you with the best service possible.

Regards,
STARTRADER Team

Rated 5 out of 5 stars

Choi helped me a lot when I needed an…

Choi helped me a lot when I needed an explanation and solution to my problem thank you

March 19, 2026
STARTRADER logo

Reply from STARTRADER

Hello Mark,

Thank you for your feedback! We’re happy to hear that Choi was able to assist you with your concern and provide a helpful solution. We’ll be sure to share your kind words with the team.

Regards,
STARTRADER Team

Rated 3 out of 5 stars

Star trader is a very good company

Star trader Very good platform but the server is a bit slow.

March 19, 2026
STARTRADER logo

Reply from STARTRADER

Hello Mohd,

Thank you for your feedback. We’re pleased to hear you find STARTRADER a very good platform. We also take note of your comment regarding the server speed, and our team will continue working to improve performance and ensure a smoother experience.

Regards,
STARTRADER Team

Rated 5 out of 5 stars
STARTRADER logo

Reply from STARTRADER

Dear Hardik Soni,

We're happy to hear that our product is easy to understand and operate. Thank you for your positive feedback; we appreciate it very much.

If you need any further assistance, we welcome you to contact us via, live chat or email at info@startrader.com.

Kind regards,
STARTRADER Team

Rated 5 out of 5 stars

I found it to be the best for UK…

I found it to be the best for UK traders with withdrawal almost come smoothly at nights - for example, if I request withdrawal at closing time of markets at 10pm, the funds are received before 6am in the morning. This is unmatched compared to other markets. Of course, H&L is different and that is instant to bank accounts.

March 13, 2026
STARTRADER logo

Reply from STARTRADER

Hello Kamran,

Thank you for your great review. We're glad to hear that our platform has been helpful for your trading in the UK. It's also good to know that our withdrawal process met your expectations in terms of speed and efficiency. We truly appreciate you sharing your experience.

Regards,
STARTRADER Team

Rated 5 out of 5 stars

quick replies

March 4, 2026
STARTRADER logo

Reply from STARTRADER

Hello Sobha,

Thank you for your review. We appreciate your feedback and are happy to know our team responded quickly.

Regards,
STARTRADER Team

Rated 1 out of 5 stars

It’s a scam company they stolen more…

It’s a scam company they stolen more than 2000$ from me شركة نصابة لا تقتربها

March 14, 2026
Unprompted review
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Reply from STARTRADER

Hi Reno,

We are sorry to hear that you have had a less than satisfactory experience with us.

We would like to learn more about your situation so we may assist to resolve the issues you face. However, we were unable to locate your case based off this information you have provided.

As such, we warmly invite you to contact us directly via live chat or email at info@startrader.com.

Kind regards,
STARTRADER Team

Rated 1 out of 5 stars

Worst Customer service!

There’s reason why average rating is only 3.9. Stay away from this trading app! The worst in handling withdrawal from your account. I withdraw my fund since February 28 and until now my money is not yet in my bank account. They are only quick for deposit but takes forever for withdrawal!!

March 13, 2026
Unprompted review
STARTRADER logo

Reply from STARTRADER

Hi Neg,

We are sorry to hear that you have had a less than satisfactory experience with us.

We would like to learn more about your situation so we may assist to resolve the issues you face. However, we were unable to locate your case based off this information you have provided.

As such, we warmly invite you to contact us directly via live chat or email at info@startrader.com.

Kind regards,
STARTRADER Team

Rated 1 out of 5 stars

No Resolution Even After Formal Complaint and Final Notice

I had a very disappointing experience with StarTrader. After trading on their platform, I made around $6300 in profit and requested a withdrawal. Shortly after that, my account was suddenly placed under investigation. One withdrawal of $1800 was processed, but the rest of my funds are still being held.

I have contacted their support multiple times and provided all the information they asked for, but I keep receiving the same generic reply saying that the team is investigating the matter. I understand that checks may be required, but at least they should communicate properly and provide a clear timeframe for the investigation.

I also sent them a Final Notice and submitted a formal complaint with all supporting evidence, but I am still not getting a proper response.

Overall, this experience has been very frustrating. I hope they resolve this issue soon and process the remaining withdrawal.

March 9, 2026
Unprompted review
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Reply from STARTRADER

Hi Vikas,

Thank you for your feedback. Please be assured that we are aware of your case and are currently investigating the matter. We will provide further updates as soon as possible. We appreciate your patience in the matter.

Kind Regards,
STARTRADER Team

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