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See what reviewers are saying

Rated 1 out of 5 stars

Meta ID: 28325777 It has already been 7 days and I still have not received my withdrawal. I would like to know whether withdrawals are actually being processed or if accounts are just being restric... See more

Rated 5 out of 5 stars

I`ll start of recommending Ahmad Razavi, wich I have had various businesses with for the past 3 years now. Some good, some great and only one not so good(Just to clarify; this is risky business:). A... See more

Company replied

Rated 1 out of 5 stars

I deposited $150 into my Star Trader account (Account No. 28138706) and successfully made a profit of $161.08. My total balance is now $311.08. However, when I tried to withdraw my funds, my withd... See more

Company replied

Rated 5 out of 5 stars

I was skeptical at first about using Startrader , a few poor reviews almost put me off . However I took the plunge and went for it , specifically the copytrade side of startrader . My first deposit wa... See more

Company replied

Company details

  1. Non-Bank Financial Service
  2. Stock Broker

Written by the company

Established in 2019, STARTRADER delivers a transparent and professional trading experience built on clarity and reliability. With competitive trading conditions, tighter spreads, efficient execution, and a wide range of global assets, the broker supports traders to operate with confidence. STARTRADER is founded on trust and integrity and holds licenses from established regulatory authorities across multiple jurisdictions. The ecosystem continues to grow, connecting retail traders, introducing brokers, and institutional partners through a unified network. The team moves forward with its traders, upholding strength, trust, ambition, and resilience as the foundations of its progress.


Contact info

You should know

2.7

Poor

TrustScore 2.5 out of 5

133 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 24 hours

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Many long-term users have reported a…

Many long-term users have reported a consistently positive experience. Reviewers often highlight their satisfaction after several months of active trading, awarding the platform high marks for reliability. The broker is frequently praised for maintaining a stable environment that allows traders to execute their strategies without frequent technical interruptions.

March 29, 2026
Unprompted review
STARTRADER logo

Reply from STARTRADER

Hello Brynn,

We appreciate you sharing your experience. We’re pleased to hear that your long-term experience with us has been consistent and reliable.

Providing a stable trading environment is something we continuously strive to maintain.

Regards,
STARTRADER Team

Rated 5 out of 5 stars

Great broker

Great broker

April 27, 2026
Unprompted review
STARTRADER logo

Reply from STARTRADER

Hello Oliver,

Thank you for taking the time to share your feedback. We’re pleased to know that you’re having a positive experience with our services and platform. Your support is truly appreciated.

Regards,
STARTRADER Team

Rated 1 out of 5 stars

THIS CROOKED UNPROFESSIONAL TRADING…

THIS CROOKED UNPROFESSIONAL TRADING PLATFORM WILL FURNISH UN REALISTIC ANALYSIS THAT WILL BE TOTALLY OPPOSITE MARKET TRENDS TO DISTRACT YOU AND CAUSE LOSSES. DONT EVER BELIEVE OR TRADE WITH THIS TRADING PLATFORM 😡😡😡

April 26, 2026
Unprompted review
STARTRADER logo

Reply from STARTRADER

Hello!

We understand how critical timing and execution are to your strategy, and we appreciate your patience while our teams investigated the matter.
Following our review, we’d like to clarify the following points:

1. Scheduled Platform Upgrade: On 10th August 2025, a scheduled upgrade to the Client Portal and MT Platform was carried out. An official notification was sent to all clients on the same day to ensure awareness of the temporary trading suspension.
2. Impact on Orders: During non‑trading periods such as scheduled upgrades, Take Profit and Stop Loss orders cannot be triggered. As a result, your orders were not executed at the intended levels during the downtime.

Our Support and Trading teams have already responded to your initial inquiry via email and are currently awaiting your reply to proceed further. To ensure we can assist you promptly, we kindly ask that you email us directly at info@startrader.com with the details of your issue, referencing your actual account information so our team can verify and provide the necessary support.

We remain committed to resolving this matter and ensuring a positive trading experience moving forward.

Regards,
STARTRADER Team

Rated 1 out of 5 stars

Meta ID

Meta ID: 27159741
This is the worst broker. It takes people’s money and earns in an unethical way. There are spread issues, and withdrawals take 3–4 days just in processing. They are basically taking people’s money and running a big scam. Even my friends’ withdrawals are stuck. Stay as far away from this broker as possible. It’s the worst and most useless broker. Even other brokers at least process withdrawals in 3–4 days, but these people take 14–15 days and still don’t pay. It’s a terrible broker, and whoever is running it is also incompetent They have deducted my initial funds. This is a completely useless broker, the worst one

April 8, 2026
Unprompted review
STARTRADER logo

Reply from STARTRADER

Hello Sabeera,

We appreciate your patience as we complete our review.

Your account has been flagged due to trading activity that appears to be in violation of our Terms and Conditions. We understand this may be concerning, and we want to work closely with you to ensure clarity and compliance.

A detailed update regarding your account has been sent to you via email, and we kindly ask that you review it at your earliest convenience.

Regards,
STARTRADER Team

Rated 5 out of 5 stars

excelent broker

y dont have problem with this broker

February 12, 2026
Unprompted review
STARTRADER logo

Reply from STARTRADER

Hello Andrei,

Thank you for your feedback. We’re glad to hear you’ve had a smooth experience with us. If there’s anything we can assist you with, feel free to reach out anytime.

Regards,
STARTRADER Team

Rated 1 out of 5 stars

Startrader scammer

Guys
Be carful from this exchange
Startrader is really scam exchange
They stole 8287.31 dollar from my relative account and they made it zero…
How come you are famous exchange and still money from people profits ..
I am going to rise this up and putting it in all social media as I have all famous infusers in Middle East , America and all the world …
How it’s gonna be your picture in front all the people in the world … no one will interest to deal with you at all …

Startrader scammer get back our money
Account Number: MT5 27076539

April 20, 2026
Unprompted review
STARTRADER logo

Reply from STARTRADER

Hello Mou,

We understand the importance of your withdrawal request and sincerely apologise for the delay, as we recognise this is a critical amount for you.

Please note that withdrawal approvals and account restrictions are managed by our compliance and security teams. Your case has been escalated as urgent.

Updates will be communicated directly to you via email as soon as they are available. In the meantime, we kindly ask that you reply to the existing email thread with any questions or clarifications, so our team can address them promptly.

We appreciate your patience and understanding, and we remain committed to resolving this matter transparently and professionally.

Regards,
STARTRADER Team

Rated 1 out of 5 stars

Another misleading statement by…Star Trader

Another misleading statement by STARTRADER . I have not received any email, yet you claim here that a detailed email has been sent.

Secondly, I did not use any bonus, nor did I engage in high-frequency trading. The profits I made were purely due to market volatility, with only a few trades.

You are stating that a detailed explanation has been emailed - where is that email? I request you to provide proof of this communication immediately.

If this continues without transparency, I will have no option but to publicly share my case and investigation into this matter. Already the case i have escalated with Financial Commission..
Account Number: MT5 27076539

April 20, 2026
Unprompted review
STARTRADER logo

Reply from STARTRADER

Hello Mohammed,

We understand the importance of your withdrawal request and sincerely apologise for the delay, as we recognise this is a critical amount for you.

Please note that withdrawal approvals and account restrictions are managed by our compliance and security teams. Your case has been escalated as urgent.

Updates will be communicated directly to you via email as soon as they are available. In the meantime, we kindly ask that you reply to the existing email thread with any questions or clarifications, so our team can address them promptly.

We appreciate your patience and understanding, and we remain committed to resolving this matter transparently and professionally.

Regards,
STARTRADER Team

Rated 1 out of 5 stars

Stay away

Meta id 27151063
No response from mail no response from chat support 3rdclass scam broker Scam broker stay away stoling funds from account once you do profit they didn't give withdrawal so please stay away scam

April 20, 2026
Unprompted review
STARTRADER logo

Reply from STARTRADER

Hello Malik,

Thank you for reaching out and sharing your concerns. We understand your frustration regarding the withdrawal request that has been pending for 14 days, and we sincerely apologise for the lack of response.

After verifying your identity details, we can confirm that your account is currently under internal review as part of our standard security and compliance procedures. During this period, withdrawals are temporarily restricted. Please be assured that no further action is required from your side at this stage.

Updates regarding the review will be communicated to you directly via email once the process is complete. We appreciate your patience and understanding, and we remain committed to resolving this matter transparently and professionally.

Regards,
STARTRADER Team

Rated 1 out of 5 stars

I tried more than 3 times to withdraw…

I tried more than 3 times to withdraw money from them, 3 times they were declined and on top of that they took ALL MY MONEY and got as a respond that it is a "cash adjustment" they are stealing people money. I didn't believe all those 1 star reviews but they were true!!!!!

I have reached support multiple times no answer!!!!!!!! Told me to contact my account manager but I don't even have an account manager so please guys stop with this scam broker and never deposit with them NEVER!!!!!!

April 19, 2026
Unprompted review
STARTRADER logo

Reply from STARTRADER

Hello Adam,

Thank you for reaching out and sharing your concerns. We understand your frustration regarding the withdrawal inquiry and sincerely apologise for the inconvenience caused.

Please note that this case has been reviewed by our relevant team. The details were communicated in the email sent to you. To assist you further and ensure clarity, we kindly ask that you reply directly to that email so our team can provide the necessary updates and clarification.

We appreciate your patience and understanding, and assure you that your account manager will be in touch soon to address your concerns. Our team remains committed to resolving this matter transparently and professionally.

Regards,
STARTRADER Team

Rated 4 out of 5 stars

Traders

Traders, especially those using ECN accounts, appreciate the tight spreads (starting from 0.0 pips on certain accounts). This cost-efficiency is cited as a major reason for choosing them over other brokers.

March 19, 2026
Unprompted review
STARTRADER logo

Reply from STARTRADER

Hello Amelia,

Thank you for your feedback. We’re pleased to know that our tight spreads and ECN trading conditions are meeting your expectations. We remain committed to providing competitive and efficient trading solutions for our clients.

Regards,
STARTRADER Team

Rated 5 out of 5 stars

In the world of Forex and CFDs

In the world of Forex and CFDs, milliseconds matter. STARTRADER’s ultra-low latency infrastructure ensures your trades are executed in under 100ms. Don't let slippage eat your profits—experience precision with our MT4 and MT5 optimized servers.

March 20, 2026
Unprompted review
STARTRADER logo

Reply from STARTRADER

Hello Olivia,

We appreciate you sharing your experience. It’s great to know that our execution speed and infrastructure are supporting your trading needs. We continuously work to ensure a smooth and efficient trading environment for all our clients.

Regards,
STARTRADER Team

Rated 1 out of 5 stars

It’s a terrible broker they stolen…

It’s a terrible broker they stolen 1900$ from me شركة نصابة سرقوا ١٩٠٠$

March 11, 2026
Unprompted review
STARTRADER logo

Reply from STARTRADER

Hello Reno,

We take matters like this very seriously and have initiated a thorough review of your case. Our team will investigate the details and provide you with an update as soon as possible.

Thank you for your patience while we look into this.

Regards,
STARTRADER Team

Rated 1 out of 5 stars

I am reporting STARTRADER for a…

I am reporting STARTRADER for a security breach involving 690,000 EUR. Unanthorized trades were executed on my account (19106975). I immediately reported the issue and opened a case with the Financial Commission.

Despite providing my full ID (Rayene Mohamed Wardiane) and verified payment documents, the broker ignored my emails for 48 hours. I demanded the immediate refund of my money to my Revolut account.

The situation was extremely stressful as I was locked out of my account, but #COINREFUNDS# stepped in and helped re cover everything.

March 2, 2026
Unprompted review
STARTRADER logo

Reply from STARTRADER

Hello Rayan,

Thank you for flagging this. Your case has been escalated for a comprehensive review, and all account activities will be thoroughly examined with the appropriate teams.

We will provide you with an update once the investigation is complete. We appreciate your patience.

Regards,
STARTRADER Team

Rated 1 out of 5 stars

Account blocked and withdrawal request rejected.

I submitted a withdrawal request via cryptocurrency from my trading account number 27071738 on April 9, 2026. The request was instantly rejected, and I am now unable to submit a new withdrawal request. It has been 4 days, and despite sending multiple emails, I have not received any response. I have now sent one final email requesting immediate resolution of this issue. Based on this experience, I would not recommend this firm under any circumstances.

April 9, 2026
Unprompted review
STARTRADER logo

Reply from STARTRADER

Hello Serhat,

Thank you for sharing your feedback with us.

We understand your concern regarding the profit adjustment in your trading account. Please note that this case has already been reviewed by our relevant team, and the full details were provided in the email titled ‘STARTRADER Client Notification #27071738’.

For further clarification or to discuss the outcome in more detail, we kindly ask that you reply directly to that email, as our Customer Service team is unable to provide additional information beyond what has been communicated.

We appreciate your patience and understanding, and we remain committed to supporting you with transparency and professionalism.

Regards,
STARTRADER Team

Rated 1 out of 5 stars

Closing an account and withdrawing funds

My trading account number : 27152464
They suddenly closed my account without giving any reason. As if that weren’t enough, I can’t even make a withdrawal request on my portal. What a great broker!

April 9, 2026
Unprompted review
STARTRADER logo

Reply from STARTRADER

Hello Aziz,

We appreciate your patience as we conduct our review.

Your account is currently under review due to trading activity that may suggest a potential violation of our Terms and Conditions. We understand that this may be concerning, and we want to work with you to ensure clarity and compliance.

We’ve sent a detailed update regarding your account via email and wanted to ensure it’s been received and reviewed.

Regards,
STARTRADER Team

Rated 1 out of 5 stars

Scame Broker, Unfair Account Block & Funds Deducted Without Explanation

I had a very disappointing experience with StarTrader. My trading account was suddenly blocked without any prior notice or explanation, and 312.92$ was deducted from my balance.

I did not receive any official email regarding this action. When I contacted their representative, I was told that my profit was removed due to account restrictions, which feels completely unfair and lacks transparency.

They did not specify why my account was restricted. And even after reviewing it for 15 days, they could not find a reason. Still, my funds were deducted completely illegally.

I don't know if I will be able to resolve this issue. But I also need to know the exact reason. For what crime was my balance deducted? I request the broker to resolve this issue.

April 9, 2026
Unprompted review
STARTRADER logo

Reply from STARTRADER

Hello Abdullah,

Thank you for reaching out and sharing your feedback. We understand your concern regarding the withdrawal issue that has affected your trading activities, and we sincerely apologise for the delay in resolution.

Please be assured that your case has been escalated to the relevant team and is being investigated with high priority. Complex technical and account reviews can take time, but no further action is required from you at this stage. Updates will be provided directly via email as soon as they are available.

We appreciate your patience and understanding, and we remain committed to resolving this matter transparently and professionally.

Regards,
STARTRADER Team

Rated 5 out of 5 stars

Easy to deposit and easy to navigate…

Easy to deposit and easy to navigate around the site

Trades are simple to place and fast withdrawal

Used vantage before but prefer startrader

April 8, 2026
Unprompted review
STARTRADER logo

Reply from STARTRADER

Hello Dan,

We’re glad to hear you’ve had a smooth experience with both deposits and navigating the platform. It’s great to know trading has been straightforward and withdrawals efficient for you.

Thank you for choosing us and for sharing your experience—it means a lot.

Regards,
STARTRADER Team

Rated 5 out of 5 stars

After 6 months with Startrader I am…

After 6 months with Startrader I am happy to award 5 stars. The platform is still young, and there are still weaknesses that need to be fixed, especially regarding transparency. But I have not had any issues whatsoever depositing or withdrawing funds as reported by many other reviewers.
I now have substantial daily returns trading metals.
Special thanks to Ahmad Razavi for his tireless efforts to make this happen.

April 7, 2026
Unprompted review
STARTRADER logo

Reply from STARTRADER

Hello Flemming,

Thank you for your feedback and continued trust. We’re glad to hear your experience has been positive and smooth overall.

Your message for Ahmad will be shared with him.

Regards,
STARTRADER Team

Rated 5 out of 5 stars

Amazing broker

Amazing broker . Fast deposit and withdraw and the best part is have cent account suitable for learning

April 6, 2026
Unprompted review
STARTRADER logo

Reply from STARTRADER

Hello Afiq,

We’re happy to hear you’ve had a good experience with the speed of deposits and withdrawals, and that the cent account has been useful for learning.

Thank you for your support.

Regards,
STARTRADER Team

Rated 5 out of 5 stars

Amazing experience fast deposit and…

Amazing experience fast deposit and withdrawal 💯 RECOMMENDED

April 6, 2026
Unprompted review
STARTRADER logo

Reply from STARTRADER

Hello Sami,

We appreciate you sharing your experience. It’s great to know you’re satisfied with the efficiency of deposits and withdrawals.

Thank you for your recommendation and support.

Regards,
STARTRADER Team

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