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Rated 1 out of 5 stars

Meta ID: 28325777 It has already been 7 days and I still have not received my withdrawal. I would like to know whether withdrawals are actually being processed or if accounts are just being restric... See more

Rated 5 out of 5 stars

I`ll start of recommending Ahmad Razavi, wich I have had various businesses with for the past 3 years now. Some good, some great and only one not so good(Just to clarify; this is risky business:). A... See more

Company replied

Rated 1 out of 5 stars

I deposited $150 into my Star Trader account (Account No. 28138706) and successfully made a profit of $161.08. My total balance is now $311.08. However, when I tried to withdraw my funds, my withd... See more

Company replied

Rated 5 out of 5 stars

I was skeptical at first about using Startrader , a few poor reviews almost put me off . However I took the plunge and went for it , specifically the copytrade side of startrader . My first deposit wa... See more

Company replied

Company details

  1. Non-Bank Financial Service
  2. Stock Broker

Written by the company

Established in 2019, STARTRADER delivers a transparent and professional trading experience built on clarity and reliability. With competitive trading conditions, tighter spreads, efficient execution, and a wide range of global assets, the broker supports traders to operate with confidence. STARTRADER is founded on trust and integrity and holds licenses from established regulatory authorities across multiple jurisdictions. The ecosystem continues to grow, connecting retail traders, introducing brokers, and institutional partners through a unified network. The team moves forward with its traders, upholding strength, trust, ambition, and resilience as the foundations of its progress.


Contact info

You should know

2.7

Poor

TrustScore 2.5 out of 5

133 reviews

5-star
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1-star

Replied to 94% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Meta ID

Meta ID: 28325777
It has already been 7 days and I still have not received my withdrawal. I would like to know whether withdrawals are actually being processed or if accounts are just being restricted without any proper reason. This situation is very disappointing and unfair.
Please process my withdrawal as soon as possible. I have also tried contacting support through email and chat, but I have not received any response. Your support system is not helping at all, and this experience is becoming very frustrating.
Kindly resolve this issue immediately.

May 12, 2026
Unprompted review
Rated 1 out of 5 stars

Automatic bonus used to cancel my profits

Account number: 28325580

I deposited $100 with STARTRADER and was automatically given a bonus I never agreed to or opted into. This is important because they later used that bonus as the reason to cancel my profits.

I traded normally (XAUUSD positions with real market exposure), made around $224 profit, and did not use arbitrage, hedging abuse, or any prohibited strategy. My trades were straightforward and exposed to risk like any normal trading activity.

When I tried to withdraw, they suddenly flagged my account for “suspicious/high-risk trading” without providing any specific evidence. Shortly after, they removed ALL my profits through a “cash adjustment” and only allowed me to withdraw my original deposit.

To this moment, they have not provided:

Any specific trades that violated rules

Any clear explanation of what I supposedly did wrong

This looks like a classic case of using vague “bonus terms” and “company discretion” to avoid paying out profits.

Just look at the reviews, they always say the same “violation terms and conditions”, “suspicious trading” its just a way for them to not pay out profits.

Be careful: bonuses will be applied automatically and later used against you. If you make profit, don’t assume you’ll be able to withdraw it.

This is a fraud company, don’t work with them

May 13, 2026
Unprompted review
STARTRADER logo

Reply from STARTRADER

Hello Ahmed,

We appreciate your patience as we complete our review.

Your account has been flagged due to trading activity that appears to be in violation of our Terms and Conditions. We understand this may be concerning, and we want to work closely with you to ensure clarity and compliance.

A detailed update regarding your account has been sent to you via email, and we kindly ask that you review it at your earliest convenience.

Regards,
STARTRADER Team

Rated 1 out of 5 stars

Stay away all people

MT5 ID: 26921364
I am a trader and an influencer as well. In the last 2 months, I have deposited $8,000 into one account and $7,000 from another account. I trade properly with full analysis, and right now I am still in an overall loss of $1,800. Last night I had a $100 loss, and in the morning I recovered some of it. After that, when I requested a profit withdrawal, my withdrawal was rejected even though I trade properly with TP and SL.

This is very unprofessional behavior. A client is working honestly with your platform, and you people keep creating issues. Sometimes my clients face “system busy” problems, and sometimes withdrawals get rejected. This is not how a professional business operates. Kindly release my withdrawal today without any further delays.

May 15, 2026
Unprompted review
STARTRADER logo

Reply from STARTRADER

Hello Saad,

We appreciate your patience as we complete our review.

Your account has been flagged due to trading activity that appears to be in violation of our Terms and Conditions. We understand this may be concerning, and we want to work closely with you to ensure clarity and compliance.

A detailed update regarding your account has been sent to you via email, and we kindly ask that you review it at your earliest convenience.

Regards,
STARTRADER Team

Rated 1 out of 5 stars

Withdrawal Blocked and Account Restricted

I deposited $150 into my Star Trader account (Account No. 28138706) and successfully made a profit of $161.08. My total balance is now $311.08. However, when I tried to withdraw my funds, my withdrawal was blocked and my account was suddenly restricted without any clear explanation.

I am unable to access or withdraw my own money after making profits, which is extremely disappointing and concerning. I request Star Trader to urgently resolve this issue and allow me to withdraw my funds.

Once this issue is resolved and my withdrawal is processed, I will update my review accordingly.

May 13, 2026
Unprompted review
STARTRADER logo

Reply from STARTRADER

Hello Nikita,

Thank you for your feedback. Please be assured that we are aware of your case and are currently investigating the matter. We will provide further updates as soon as possible. We appreciate your patience in the matter.

Regards,
STARTRADER Team

Rated 1 out of 5 stars

Worst broker i’ve ever used

Worst broker i’ve ever used. Don’t use this one!

May 13, 2026
Unprompted review
STARTRADER logo

Reply from STARTRADER

Hello Tim,

We are sorry to hear about your experience. Unfortunately, we could not find your information in our system based on the details available in the review. Kindly share your registered email address and account details with us via info@startrader.com so we can further investigate the matter.

Regards,
STARTRADER Team

Rated 1 out of 5 stars

Withdrawal restrictions and shifting policy on earned IB commission

Long-standing client and Introducing Broker. Funded my account with UK credit cards, which have since been fully reconciled (principal balance zero, confirmed by their own support team in writing).
The remaining balance of £732 comprises IB rebate commission and trading profits — both earned income.
The client portal offers nineteen cryptocurrency withdrawal routes and nothing else. No card, no e-wallet, no bank transfer. On 11 May, StarTrader support confirmed in writing that "any profits or additional funds can be withdrawn using an alternative method, such as cryptocurrency, e-wallets or international bank transfer." On 12 May, after I raised a formal complaint, this position was reversed — I was told international bank transfers are "not supported in your region," with no region named and no jurisdictional basis cited.
The deposit page itself contains no disclosure that profits may be restricted to cryptocurrency only, or that bank transfers may be unavailable to clients in certain countries. This information is only provided after funds have been deposited, traded, and earned.
My formal complaint of 12 May has been ignored. Requests for the complaints procedure and the regulator's contact details have so far gone unanswered.
For any IB or trader considering depositing fiat through credit card or bank, be aware that the methods by which your money can be returned to you may differ materially from what the deposit page suggests is available.
Date of experience: 12/05/2026

May 12, 2026
Unprompted review
STARTRADER logo

Reply from STARTRADER

Hello Kyri,

We are sorry to hear about your experience. Unfortunately, we could not find your information in our system based on the details available in the review. Kindly share your registered email address and account details with us via info@startrader.com so we can further investigate the matter.

Regards,
STARTRADER Team

Rated 5 out of 5 stars

The copytrading here is great

The copytrading here is great, I like how easy it is and how clear it is.

May 5, 2026
Unprompted review
STARTRADER logo

Reply from STARTRADER

Hello Ngoc,

Thank you for your feedback. We’re glad to hear that you’re enjoying the copy trading experience and finding the platform easy and clear to use. Your support means a lot to us.

Regards,
STARTRADER Team

Rated 1 out of 5 stars

They didn't pay my salary for the…

They didn't pay my salary for the February. i figure out the put me under IB compay reprsent them. such a shame

May 11, 2026
Unprompted review
STARTRADER logo

Reply from STARTRADER

Hello Mamdouh,

We understand the importance of clarity and sincerely apologise for any frustration caused by the limited information available.

Following our review, we confirm that our main trading servers are located in New York and London, with proxy servers positioned globally to support client connectivity. While we do not have offices in the GCC region, we do maintain a presence in the Middle East. However, due to data compliance policies, we are unable to share specific details publicly.

To assist you further, we would be happy to connect you with an account manager who can provide guidance tailored to your needs. For this, we kindly request your contact information so that we may arrange direct support. Alternatively, you may reach out to us by replying directly to our recent email communication, which will ensure proper tracking of your request.

We appreciate your patience and understanding, and remain committed to supporting you with transparency and professionalism.

Regards,
STARTRADER Team

Rated 5 out of 5 stars

I'm new in this business but happy with…

I'm new in this business but happy with Mr. Ahmad and OV6 so far.
I received full support and easy/simple transaction and Withrowal

May 7, 2026
Unprompted review
STARTRADER logo

Reply from STARTRADER

Hello Alireza,

Thank you for your feedback and for choosing STARTRADER. We’re glad to hear that your experience with Mr. Ahmad and OV6 has been smooth so far, especially with the support and withdrawal process.

We appreciate your trust and look forward to supporting your trading journey.

Regards,
STARTRADER Team

Rated 5 out of 5 stars

I`ll start of recommending Ahmad & OV6

I`ll start of recommending Ahmad Razavi, wich I have had various businesses with for the past 3 years now. Some good, some great and only one not so good(Just to clarify; this is risky business:). Ahmad Razavi gives prompte feedback, answers and step by step solutions on every questions. I can warmly recommend him as your advisor.
I have among others copytraded OV6 for some months and must say I´m impressed, I have nearly doubled my investment the last month.
Also deposit and withdraw is nothing to worry about.

May 5, 2026
Unprompted review
STARTRADER logo

Reply from STARTRADER

Hello Delta,

Thank you for taking the time to share your experience. We’re pleased to hear about your positive journey with Ahmad Razavi and OV6, and that their support, guidance, and responsiveness have met your expectations over the years.

We also appreciate your feedback regarding the deposit and withdrawal process. Your trust and continued support mean a lot to us.

Regards,
STARTRADER Team

Rated 5 out of 5 stars

Happy so far !

I was skeptical at first about using Startrader , a few poor reviews almost put me off . However I took the plunge and went for it , specifically the copytrade side of startrader . My first deposit was matched by them which makes a huge difference when copytrading . I copy OV6 MRK and have done successfully for around 6 weeks now more than doubling my initial investment. I've had no problems withdrawing my profits which I have done many times, its always in my account the next day. I would highly recommend the copytrade as long as you do your research on the strategy provider it works ! Ahmad Razavi my account manager has been very helpful too. Offering advice and answering my questions promptly. Overall a very good experience so far and ive already recommended to my friends.

May 6, 2026
Unprompted review
STARTRADER logo

Reply from STARTRADER

Hello Chris,

Thank you for sharing your detailed experience with us. We’re glad to hear that your journey with STARTRADER and the copy trading service has been positive, and that Ahmad Razavi has been supportive and responsive throughout the process.

We also appreciate your feedback regarding deposits and withdrawals, as well as your recommendation to others. Your trust and support are truly valued.

Regards,
STARTRADER Team

Rated 1 out of 5 stars

Trading account number 28131138

Trading account number 28131138
So this cheap cheat broker flagged my account because i was making profits, now they deny any withdrawal and any explanation,DO NOT AND I REPEAT DO NOT TRADE WITH THIS BROKER, they are cheats and would not allow you to withdraw once you generate a profit

May 5, 2026
Unprompted review
STARTRADER logo

Reply from STARTRADER

Hello Ashley,

We appreciate your patience as we complete our review.

Your account has been flagged due to trading activity that appears to be in violation of our Terms and Conditions. We understand this may be concerning, and we want to work closely with you to ensure clarity and compliance.

A detailed update regarding your account has been sent to you via email, and we kindly ask that you review it at your earliest convenience.

Regards,
STARTRADER Team

Rated 5 out of 5 stars

Trust is a big topic on the platform

Trust is a big topic on the platform. Many positive reviews point to STARTRADER’s regulatory status (regulated by authorities like ASIC, FSA, and FSCA) as a primary reason they feel comfortable depositing funds, citing it as a "reliable and transparent" environment.

April 18, 2026
Unprompted review
STARTRADER logo

Reply from STARTRADER

Hello Cece,

Thank you for your feedback and for highlighting the importance of trust and transparency in trading. We’re glad to know that our regulatory framework and commitment to maintaining a secure trading environment have helped build your confidence in STARTRADER.

Regards,
STARTRADER Team

Rated 5 out of 5 stars

Users frequently highlight the tight…

Users frequently highlight the tight spreads, particularly on major currency pairs. The ECN accounts are praised for providing professional-grade pricing that significantly lowers the cost of entry for active traders.

April 18, 2026
Unprompted review
STARTRADER logo

Reply from STARTRADER

Hello Evelyn,

We appreciate you sharing your experience. It’s great to hear that our tight spreads and ECN pricing are helping reduce trading costs, especially on major currency pairs.

If you ever need any support or have suggestions, feel free to reach out.

Regards,
STARTRADER Team

Rated 1 out of 5 stars

FRAUD ALERT: €3,553 Profits Stolen - Account Blocked - Management Ghosted

My experience with STARTRADER (Account 27904699) has been extremely concerning and raises serious doubts about how this broker treats profitable clients.
After depositing 490 EUR, I generated €3,553 in profits through consistent manual trading. However, the moment I submitted a withdrawal request (April 30, 2026), my entire profit was suddenly cancelled.
The timing is not just suspicious — it is unacceptable.
The only explanation I received was a generic reference to Clause 1.4.b.v (“Suspicious Trading”), without any actual proof, no trade IDs, no detailed analysis. I have requested multiple times a clear explanation, but the company has failed to provide any transparency.
I can fully document and prove everything stated above, including my complete trading history and reports, while the company has not provided any clear or verifiable evidence to support its claims.
Additionally, I have come across multiple reviews on Trustpilot from other users describing very similar experiences. In particular, cases where, once a client becomes profitable, the broker removes deposit bonuses and cancels profits through “adjustment PnL” operations, without providing clear and detailed justification.
My trading activity was fully manual:
* No bots, no high-frequency trading
* Over 80% of trades held longer than 5 minutes
* No margin violations or abnormal risk
Despite this, my profits were removed without proper justification.
Communication has also been extremely disappointing. My account manager, Greta Sportelli, who was very responsive during the deposit phase, completely stopped replying once the withdrawal issue started. This behavior is highly unprofessional.
At this point, this does not look like a simple misunderstanding, but a serious issue regarding profit withdrawals and overall transparency.
I have already escalated this case to the Seychelles Financial Services Authority (FSA) and I am prepared to pursue further action if necessary.
I strongly advise anyone considering this broker to be extremely cautious, especially when it comes to withdrawals and bonus-related conditions.
I remain open to reconsidering my position and updating this review, but only if this matter is resolved properly, with the restoration of my legitimate profits. I repeat that I am able to fully demonstrate the legitimacy of my trading activity.
Until then, the lack of clarity and transparency from the company remains a serious concern.

April 30, 2026
Unprompted review
STARTRADER logo

Reply from STARTRADER

Hello Simone,

We appreciate your patience as we conduct our review.

Your account is currently under review due to trading activity that may suggest a potential violation of our Terms and Conditions. We understand that this may be concerning, and we want to work with you to ensure clarity and compliance.

We’ve sent a detailed update regarding your account via email and wanted to ensure it’s been received and reviewed.

Regards,
STARTRADER Team

Rated 1 out of 5 stars

I report an unauthorized deduction from…

I report an unauthorized deduction from my account 27904168 labeled “Cash Back Adjustment DEBT W/O 415.” Proof is attached in mail. 200usd was my initial deposit and 215 was my profit. I will not recommend this broker to anyone because once you start making profits they restrict your account and remove balance instantly. If this broker refunds me my 415 usd I’ll update my review. I request urgent resolution of this issue.

April 29, 2026
Unprompted review
STARTRADER logo

Reply from STARTRADER

Hello Shafeeq,

Thank you for your feedback. We’re sorry to hear about your experience.

We take such concerns seriously and are currently reviewing this matter internally. Our team is working to investigate the situation thoroughly and will provide an update once the review is complete.

We appreciate your patience.

Regards,
STARTRADER Team

Rated 1 out of 5 stars

I have reached out to startrader more…

I have reached out to startrader more than 15 times in the past 72 hours, I received no update or response to my queries except the automated message the fact that they will provide me with a “prompt update soon,” and its been 3 days since, very disappointing experience, my money is being held by them to be exact £1500, I’m not able to place any trades and I’m not able to make any withdrawals, I have wasted several hours trying to get in touch with them, nothing has happened, If you are facing the same issue I’d recommend reaching out to their CEO Peter Karsten, an amazing person but unfortunately people working in his company either are very short staffed or just simply ignoring people.

May 1, 2026
Unprompted review
STARTRADER logo

Reply from STARTRADER

Hello Gabriel,

Thank you for your feedback. We’re sorry to hear about your experience and understand your frustration.

We are currently investigating this internally and will get back with an update as soon as possible.

We appreciate your patience.

Regards,
STARTRADER Team

Rated 1 out of 5 stars

Be Aware from this Fraudulent Broker

Be Aware from this Fraudulent Broker
I’m deposit and trade whole day and then I placed withdrawal they Reject my Withdrawal and Now closed my Withdrawal Section and now I’m unable to place withdrawal again and Customer support will don’t Reply Clearly
They will Send Email just that you case is in Under review but don’t reply me clearly
This Broker is Doing Fraud with me
I’m very disappointed to this Broker

May 1, 2026
STARTRADER logo

Reply from STARTRADER

Hello Ali,

Thank you for sharing your feedback. We’re sorry to hear about your experience.

We take such matters seriously and would like to investigate your case further. Please send your account details and any relevant information to info@startrader.com, so our team can review and assist you accordingly.

We appreciate your patience and will do our best to resolve this as soon as possible.

Regards,
STARTRADER Team

Rated 1 out of 5 stars

27706890 MT5 150 deposit profit 321…

27706890 MT5 150 deposit profit 321 they didn't give it scamming💯

its genuine trading

April 30, 2026
Unprompted review
STARTRADER logo

Reply from STARTRADER

Hello,

Thank you for reaching out regarding your trading inquiry. We understand the importance of clarity and timely resolution, and sincerely apologise for any frustration caused by this situation.

Following our review, we acknowledge your report concerning MT5 account 27706890, You have expressed concern that the broker is refusing to release the profit, alleging the trade was invalid, which you dispute and have provided proof of legitimate trading.

At this stage, the matter has been escalated for further review by our relevant team. Once the investigation is complete, you will receive a detailed outcome via email. Should you require clarification or wish to provide additional supporting information, we kindly advise you to reply directly to that communication for further assistance.

We appreciate your patience and understanding, and remain committed to supporting you with transparency and professionalism.

Regards,
STARTRADER Team

Rated 5 out of 5 stars

A recurring theme in positive feedback…

A recurring theme in positive feedback is the efficiency of the trading infrastructure. Traders appreciate the ultra-fast execution speeds and ultra-tight spreads (starting from 0.0 pips on ECN accounts), which are critical for scalpers and high-volume traders looking to minimize costs and slippage.

March 27, 2026
Unprompted review
STARTRADER logo

Reply from STARTRADER

Hello Odette,

Thank you for your review. It’s great to know that our fast execution and competitive spreads are helping optimize your trading experience.

We remain focused on maintaining strong performance across our platform.

Regards,
STARTRADER Team

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