Fionabruce Reviews 

184
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

At first, progress in our transaction was a bit slow, but once Rachel Latham took over it went through very smoothly. The service from Fiona Bruce and Co is always very good - professional and friendl... See more

Rated 5 out of 5 stars

I recently needed help with an employment law matter. I made a phone call and received a quick call back from Robert Bruce initially who discussed my case in brief and put my mind at ease with his hon... See more

Rated 5 out of 5 stars

I can't thank Fiona Bruce and Jessica Etheridge enough for their professionalism & services whilst going through a transfer of deeds. Always very helpful, kept well informed, communicated and know... See more

Rated 5 out of 5 stars

Fiona Bruce definitely deserves 5 stars. Leah Knight handled my very difficult divorce with such a calm, professional manner and helped me to understand the various processes. Even though at times, th... See more

Company details

  1. Legal Services
  2. Conveyancer
  3. Divorce Lawyer
  4. Employment Attorney
  5. Family Law Attorney
  6. Personal Injury Attorney

Information provided by various external sources

At Fiona Bruce Solicitors we combine a professional approach with an ethical stand and are actively involved in a wide range of charity and community projects.We are committed to making a positive difference in the North West.


Contact info

4.8

Excellent

TrustScore 5 out of 5

184 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(184)

11 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Competent

Competent, kind and compassionate solicitors, personified in the wise and gracious Tim Grainger. Highly recommended.

March 30, 2023
Unprompted review
Fionabruce logo

Reply from Fionabruce

Dear Howard, thank you for your kind words on the service you received from Tim Grainger. It is always really encouraging to receive such positive feedback.

Rated 5 out of 5 stars

They kept me informed every step of the…

They kept me informed every step of the way - nothing was too much trouble for them. I never felt that I was pestering them, even when I asked the most basic of questions. I wouldn’t use any other firm of solicitors.

March 8, 2023
Unprompted review
Fionabruce logo

Reply from Fionabruce

Thank you Betty, for leaving a review on the service you received and also saying you wouldn't use any other firm of solicitors; that's great to hear.

Rated 5 out of 5 stars

Leah Knight

I am very grateful to Leah Knight for her professional and compassionate approach. Leah’s support and considered advice proved valuable alongside her commitment which was an asset when difficulties arose. Leah works hard for her Client’s, her knowledge surrounding Family Law is unrivalled. Leah helped me find the strength and confidence to continue through difficult Proceedings, which ultimately resulted in a positive outcome for my Children and I. Without doubt, I would not have achieved the outcome without Leah Knight. I will remain grateful and would not hesitate in recommending Leah Knight to anyone who is in need of a Family Law Solicitor.

August 16, 2022
Unprompted review
Fionabruce logo

Reply from Fionabruce

Dear Elizabeth, thank you for your kind comments on the service your received from Leah Knight. It is always really encouraging to receive such positive feedback and we thank you for your time in leaving your review and your recommendation.

Rated 5 out of 5 stars

Very welcoming on arrival.

Very welcoming on arrival.
very satisfied with work done by Rachel,revising our will.
would definitely use agaun.

January 30, 2023
Unprompted review
Fionabruce logo

Reply from Fionabruce

Dear Mrs Harkness, thank you for your kind review. We are pleased we were able to help you with your Will.

Rated 5 out of 5 stars

House Conveyancing

Marguerite was very thorough in both the sale of my property and my purchase, giving me confidence in my decisions over my purchase. Issues were highlighted to me and explanations were clear and timely. I would happily use Fiona Bruce again for my conveyancing.

November 15, 2022
Unprompted review
Fionabruce logo

Reply from Fionabruce

Dear Mrs Clipson, thank you for your kind comments regarding your sale and purchase. It is really encouraging to receive such positive feedback.

Rated 5 out of 5 stars

Reliable Service

My family and myself have used Fiona Bruce Solicitors for a number of years. They have just finalised a sale. We have always found them professional throughout. Prompt and attentive in all our matters.
We will have no hesitation in contacting them again in the future.

November 29, 2022
Unprompted review
Fionabruce logo

Reply from Fionabruce

Thank you for your kind review and ongoing use of our services.

Rated 5 out of 5 stars

Fantastic Service

I was incredibly lucky to have Fiona Bruce Solicitors working on my case after another Solicitor I had instructed went into liquidation the day before we were due to exchange contracts. Not only did they take on my case which involved checking all the work completed so far, they worked towards an (almost!) impossible deadline so that we didn’t lose our buyer. Me and my family are eternally grateful to Richard and his wonderful team for what they have done. They were incredibly thorough and professional, I cannot fault them and wouldn’t hesitate to use them again

December 8, 2022
Unprompted review
Fionabruce logo

Reply from Fionabruce

Dear Hannah, thank you for your fantastic review of our Residential Property department. We are pleased we could help you in such a stressful time for you.

Rated 5 out of 5 stars

Excellent service

Excellent service. I have used this firm many times and they have always been a pleasure to deal with. Very professional and caring.

December 2, 2022
Unprompted review
Fionabruce logo

Reply from Fionabruce

Dear Elizabeth, thank you for your review and your continued support of the services we provide.

Rated 5 out of 5 stars

Professional, personal and polite

I am so pleased with the informative, clear and helpful advice I received from Fiona Bruce Solicitors.
I am indebted to them for their expertise in the law and legal rights. I am thankful for their understanding, care and compassion during the process. I was invited to ask questions to ensure that I understood my individual case, my rights and the law.

July 8, 2022
Unprompted review
Fionabruce logo

Reply from Fionabruce

Dear Mrs Collins, thank you for your kind review on the service you received. It is really helpful to receive feedback from our clients. Thank you.

Rated 2 out of 5 stars

Disappointing family law services

My personal experience with the family law department of the firm was disappointing, unfortunately.
I got my divorce and finance papers finalised in the end, however, experienced numerous communication problems and delays throughout the process. I did not feel like my case was a priority. I also experienced issues with billing, and felt like I had to check each invoice not to be overcharged.
Finally, one of my original documents was not returned from court, and the firm instead of supporting me in tracing it, tried to deny they had ever received it from me. I was shocked by this attitude from a professional legal firm.
I successfully complained to The Legal Ombudsman.

April 1, 2022
Unprompted review
Rated 5 out of 5 stars

Philip Porter - family law

I dealt with Philip on a family law matter. He was totally on top of the legal issues and very practical in his approach. He was also careful on costs and sensitive to the personal issues involved. I would thoroughly recommend him as a very professional and reliable lawyer.

August 1, 2022
Unprompted review
Fionabruce logo

Reply from Fionabruce

Dear Mrs Parr, thank you for your kind comments regarding the service you received from Philip Porter. We are pleased we were able to help you in your matter.

Rated 5 out of 5 stars

House Conveyancing

Marguerite worked on a house sale and purchase for us. We found her to be very thorough, and her communication was excellent throughout, prompt replies to emails and a comprehensive document package was provided on completion. Her explanation to queries raised were helpful and she ensured that any risks in the process we’re highlighted and dealt with. This is the second time we have used Fiona Bruce solicitors for conveyancing and would recommend them wholeheartedly.

July 27, 2022
Unprompted review
Fionabruce logo

Reply from Fionabruce

Dear Graeme, thank you for your review on the service you received from Marguerite. It is really encouraging to receive such positive feedback, so thank you.

Rated 5 out of 5 stars

Fabulous from start to finish

Fabulous from start to finish! Throughout the process our house purchase was very stressful due to numerous complications. The help and advise Marguerite gave was not only invaluable but in my opinion above and beyond. My emails were replied to promptly and I was never kept waiting. Wouldn’t hesitate to use again and recommended to family and friends! Thanks so so much!

June 28, 2022
Unprompted review
Fionabruce logo

Reply from Fionabruce

Dear Holly, thank you for your review regarding your house purchase. We are pleased that we were able to help you amidst the complications and thank you for recommending us to others.

Rated 5 out of 5 stars

Transfer of equity

Jessica completed the transfer of equity for me. Really pleased with the service. The lady on reception put me at ease when I had to go in to sign documents. Jessica always provided me with an update and replied to my emails very promptly which I appreciated at such a stressful time. I would definitely recommend!

June 23, 2022
Unprompted review
Fionabruce logo

Reply from Fionabruce

Dear Jenny, thank you for your review of the service you received from Jessica and our receptionist, Caroline. It's really encouraging to read such positive reviews.

Rated 5 out of 5 stars

Gave us peace of Mind

Mr Grainger mediated in a civil dispute for us and advised us on the best course of action without it going to court and still leaving our business in a positive light. We are grateful to him and his experience and would not hesitate using his services and Fiona Bruce again.

May 31, 2022
Unprompted review
Fionabruce logo

Reply from Fionabruce

Dear Mr Mumford,
Thank you for your kind review regarding the service you received from Tim Grainger. We are pleased you had such a positive experience.

Rated 5 out of 5 stars

No one better

How wonderful to receive efficient,ethical service in this day and age along with excellent value for money.
Dealt with them for35 years and wouldn't go anywhere else.
Wonderful people!

April 22, 2022
Unprompted review
Fionabruce logo

Reply from Fionabruce

Dear Paula, Thank you for your review. It is great to receive feedback on how pleased you are with the service we have provided you with over the years.

Rated 5 out of 5 stars

My husband and I recently made our…

My husband and I recently made our will. Judith was very helpful and calm throughout both our appointments. She gave us time and explaintion to all our questions. Definitely recommend

April 4, 2022
Unprompted review
Fionabruce logo

Reply from Fionabruce

Dear Lynne, thank you very much for your kind comments. It is lovely to receive such positive feedback.

Rated 5 out of 5 stars

Leah Knight at Fiona Bruce is superb.

I cannot recommend Leah Knight at Fiona Bruce enough. I had to endure a lengthy and extremely stressful ordeal going through the court order process with my ex.

Leah's incredible attention to detail and cool calm and collected nature was invaluable to my state of mind and securing the end result which helped bring my ex's intolerable machiavellian behaviour into the light for all to see.

If you are looking for someone to deal with your family law issue, look no further. Whenever I have an issue return (they always do in these situations) then I know exactly who to contact.

March 28, 2022
Unprompted review
Fionabruce logo

Reply from Fionabruce

Dear Mr Fairhurst, thank you for your recommendation and kind comments regarding the service provided by Leah Knight. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Highly Recommend

I cannot recommend James Thornton, Head of Litigation at Fiona Bruce, highly enough. Honest, open, patient ( especially with some of my questions ! ) good humoured and most of all extremely savvy. He took charge of our case involving fraudulent misrepresentation of our house purchase and delivered us a resounding victory. He took care to explain the legal complexities in a way we could understand, offer insight into how he would advise the other party if he was representing them, and ultimately let us make the decisions. Litigation is a daunting and tedious prospect at times ; it takes some courage and staying power. James however, really did make the process as seamless, streamlined and supported as it could be. Extremely satisfied customers !

February 11, 2022
Unprompted review
Fionabruce logo

Reply from Fionabruce

Dear James, Thank you for your time leaving a review. We are really pleased to hear how satisfied you are with the service you received from James Thornton.

Rated 5 out of 5 stars

Writing a will

We wanted to write a will, but kept putting it off. Eventually we chose Fiona Bruce solicitors because they were local. Steve Grey made it very easy. He spoke in plain English and gave us good advise, when we needed it. It was very painless

January 18, 2022
Unprompted review
Fionabruce logo

Reply from Fionabruce

Dear Mrs McCollom, thank you for your review. We are pleased you chose us for your will and found the process easy and painless!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look