OnPoint Reviews 

418
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 284 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the staff for being exceptionally helpful, patient, and approachable throughout every stage of the transaction. Clients consistently mention that solicitors go above and beyond to provide reassurance and clarity when dealing with complex cases. Reviewers often note that communication is prompt, with regular updates that keep property sales running smoothly without unnecessary stress. Consumers also appreciate the efficient digital platforms and organized teams that make buying and selling homes remarkably straightforward. Many individuals confirm they would gladly use these legal services again and eagerly recommend them to others.

What people talk about most

Staff

Clients share positive opinions on staff, noting that the team is knowledgeable, professional, and thorough... See more

Service

Reviewers highlight positive aspects of service, describing the overall experience as exceptional, efficient,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting prompt and efficient communication.... See more

User experience

Users describe positive interactions with user experience, highlighting how seamless and convenient the... See more

Response time

People report positive experiences with response time, highlighting consistently fast and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We started the process of selling our holiday let in August 2025 and the chain broke down twice and the third time wasn’t an easy time. Meg was professional, patient and above all approachable. We are... See more

Company replied

Rated 5 out of 5 stars

I am a first time buyer and was told by so many people that property purchase process is very stressful but Nighat made the process look so smooth, i couldn’t imagine. While Nighat was on leave, i... See more

Company replied

Rated 5 out of 5 stars

As a first time buyer, I couldn’t have asked for a better experience than the one I had with OnPoint. The whole team was organised, quick, and always ready to explain things clearly. Gemma was absolut... See more

Company replied

Rated 5 out of 5 stars

I have used ONP for conveyancing twice now, they provide a brilliant service from start to finish & the electronic app makes things so easy & simple to follow. Aimee our property lawyer was always so... See more

Company replied


Company details

  1. Conveyancer
  2. Law Firm
  3. Legal Services
  4. Real Estate Attorney

Written by the company

Welcome to OnPoint, the new personal home moving service by ONP Solicitors. We’re here to take the hassle out of moving, with our mobile app and dedicated team, we help 80k+ customers move every year.


Contact info

4.9

Excellent

TrustScore 5 out of 5

418 reviews

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4.9

All reviews

(418)

272 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing experience

As first time buyer i was so worried but ONP solicitor company is so well organised their App is amazing. Everything you need it's in the app. Natasha did amazing work and super fast less then 8 weeks time the house purchase was completed. She always replied through the App all my enquiries. A huge thank you to ONP solicitor. You guys deserve 10/10

July 16, 2026
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Reply from OnPoint

We're so happy to hear about your positive experience as first-time buyers! It's wonderful that our app and the dedication of our team made your house purchase so smooth and efficient. We truly appreciate your kind words and the 10/10 rating.

OnPoint

Rated 5 out of 5 stars

Excellent communication throughout

Excellent communication throughout. Paul is very professional and his support mechanism is fantastic. Will definitely recommend to all friends and family. Great service great professionals and certainly excellent communication thanks so much

September 9, 2026
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Reply from OnPoint

We're so pleased to hear about your excellent experience and that our communication and professional support were fantastic. Thank you for your kind words and for recommending us to your friends and family.

OnPoint

Rated 5 out of 5 stars

We are first time buyers and Suzie…

We are first time buyers and Suzie helped us throughout the entire process and answered all our questions and queries. She truly made us feel at ease throughout. Thank you Suzie and thank you ONP!

September 9, 2026
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Reply from OnPoint

We're so happy to hear we made your first home-buying experience a positive one. We truly appreciate your kind words and feedback!

OnPoint

Rated 5 out of 5 stars

An easy, smooth sale achieved, stress fee and on time!

I just sold my flat with the assistance of Romaan at the ONP group. The process was fast, efficient, easy and stress free from start to finish. Even though I was out of the country for most of the time it didn't change anything and the sale up to completion was done in around 6/7 weeks, and all deadlines were met. Very smooth and I will use the service again for sure.

September 4, 2026
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Reply from OnPoint

We are so pleased to hear about your positive experience with us, especially that the sale of your flat was fast, efficient, and stress-free, even while you were abroad. We appreciate your kind words and look forward to assisting you again in the future.

OnPoint

Rated 5 out of 5 stars

Love this company especially Niall…

Love this company especially Niall Brooks. He deals with all my properties quickly and professionally. Would never use anyone else. Thabk you so much Niall. 5*****.

August 21, 2026
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Reply from OnPoint

We're absolutely thrilled to hear such positive feedback! It's fantastic to know that our team provides quick and professional service for your properties. We truly appreciate your loyalty and kind words.

OnPoint

Rated 5 out of 5 stars

Great experience and will be using them again

Couldn’t fault OnPoint with the sale of our property. The communication was excellent, whether by phone, email or through the app, and we always received a timely response.

Steven was incredibly helpful throughout the whole process and made what could have been a stressful experience feel much easier.

I’m also using OnPoint to purchase my next property, which speaks volumes about how happy I was with their service. I would highly recommend them.

September 8, 2026
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Reply from OnPoint

We're absolutely delighted to hear such positive feedback about the sale of your property! It's wonderful to know that our communication, whether by phone, email, or through the app, met your expectations and that you always received timely responses.

We're especially pleased that our team made the process feel much easier for you. Your decision to use us for your next purchase truly speaks volumes, and we appreciate your high recommendation.

OnPoint

Rated 5 out of 5 stars

I was recommended OnPoint by a…

I was recommended OnPoint by a neighbour and I would thoroughly recommend them 100%. Very professional, explained everything so we could understand in simple terms what needed to be done and as I couldn't work round the app the team did not hesitate to post out documents to us. it has been 28 years since we last bought a property, Oliver and team helped ease the process of selling and buying nothing was too much trouble also, which is very important, couldn't be beaten on price. Thank you so much Oliver and team.

September 4, 2026
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Reply from OnPoint

We are so pleased to hear that we could make your property journey a smooth and understandable one after 28 years. It means a lot to us that our team's efforts to explain everything clearly and assist with documents were so helpful. We truly appreciate you sharing your positive experience and recommending us so highly.

OnPoint

Rated 5 out of 5 stars

What i experience with Ryan Bannister …

What i experience with Ryan Bannister very professional anything i did not understand he would take is time to explain everything to me he as alot patient and it was a great pleasure working with him and he aslo completed my Moragage fast its been a pleasure

September 7, 2026
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Reply from OnPoint

We are so pleased to hear about your positive experience with our team. It's wonderful that our colleague took the time to explain everything clearly and patiently, and that your mortgage was completed quickly. Thank you for sharing your kind words!

OnPoint

Rated 5 out of 5 stars

Amazing service from Sarah O’Leary and…

Amazing service from Sarah O’Leary and Christine, quick, thorough and would definitely use their services again, have used twice previously and same service each time

September 1, 2026
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Reply from OnPoint

We are so pleased to hear about your consistently positive experiences with our team. Thank you for acknowledging their quick and thorough service; we truly appreciate your continued trust in us.

OnPoint

Rated 5 out of 5 stars

A very professional service

We received a very professional, efficient, timely and helpful service.

August 28, 2026
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Reply from OnPoint

We are delighted to hear that our service was professional, efficient, timely, and helpful for you. We truly appreciate your kind words.

OnPoint

Rated 5 out of 5 stars

ON Point Solicitors

Great company to deal with this is my 3rd experience with them and faultless. The Lawyer Allan is very knowledgeable and kept me updated thought the process and has been very professional and thorough throughout the transaction.

August 28, 2026
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Reply from OnPoint

We are so pleased to hear about your consistently positive experiences with us! It's wonderful to know that our team's knowledge, professionalism, and thoroughness made your transaction smooth and kept you well-informed throughout.
Thank you for your kind words!

OnPoint

Rated 5 out of 5 stars

Excellent service

Excellent service
Excellent communication
App very easy to use

August 28, 2026
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Reply from OnPoint

We're so happy to hear you found our service and communication excellent, and our app easy to use! We truly appreciate your positive feedback.

OnPoint

Rated 5 out of 5 stars

Very positive experience using OnPoint…

Very positive experience using OnPoint as first time buyers! Clare Jackson was easily contactable and very efficient. Thank you!

August 13, 2026
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Reply from OnPoint

We're delighted to hear about your very positive experience as first-time buyers. It's wonderful to know that our team member was easily contactable and efficient.
Thank you for your kind words!

OnPoint

Rated 5 out of 5 stars

A genuinely fantastic service

A genuinely fantastic service. Katie and her team dealt with matters promptly and efficiently. The app is very convenient and when I had a question, responses were consistently provided within 24 hours. If you are happy to do a bit of chasing of ither parties via estate agents etc. to help keep things moving, you will have a very efficient sale process and a very reasonable cost. Proceeds arrived promptly on completion and risk procedures provided full confidence that my funds eere safe throughout the process.

August 26, 2026
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Reply from OnPoint

We're so pleased to hear you had a fantastic experience! It's wonderful to know that our team's promptness and efficiency, along with the convenience of our app, contributed to a smooth sale.
We're glad you felt confident in the security of your funds throughout the process. Thank you for your kind words!

OnPoint

Rated 5 out of 5 stars

Oreva at ONP went over and above for our house sale

Oreva at ONP went above and beyond when managing the the conveyancing for our house sale. She superbly navigated the process which required work with our council, gathering further details for the property and continued to provide clear and timely updates throughout the process. I highly recommend working with her.

August 20, 2026
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Reply from OnPoint

We're delighted to hear that our team went above and beyond in managing your house sale. It's wonderful to know that the process was navigated superbly and that you received clear and timely updates. We truly appreciate your high recommendation.

OnPoint

Rated 5 out of 5 stars

First Time buyer with limited experience in property purchase process

I am a first time buyer and was told by so many people that property purchase process is very stressful but Nighat made the process look so smooth, i couldn’t imagine. While Nighat was on leave, i was still being helped by her team members like Gemma and Robert. Hence, the timely updates were really great.

Contracts have now been exchanged and i am hoping that completion process will also be smooth.

I would recommend ONP solicitors to eveyone in my network.

August 25, 2026
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Reply from OnPoint

We are so pleased to hear that your first property purchase process has been smooth and positive. It is wonderful to know that our team provided timely updates and excellent support throughout. We hope the completion process is just as seamless for you.

Thank you for your kind recommendation!

OnPoint

Rated 5 out of 5 stars

Great Solicitors

Great Solicitors. Coral was extremely helpful throughout the whole process. I was always looked after. My every single call was always picked which was great and very rare from Solicitors. I really had a nice experience from ONP. Thanks for your help in making my house buying journey so smooth.

August 16, 2026
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Reply from OnPoint

We are so pleased to hear that you had such a positive experience with us and that you felt well looked after throughout your house-buying journey. It's wonderful to know that our team made the process smooth for you. Thank you for your kind words!

OnPoint

Rated 5 out of 5 stars

Best conveyancing company I ever had.

I honestly cannot recommend Scott and On Point Conveyancing highly enough. Absolutely brilliant from start to finish.

My sale fell through three times, so it has been a long and stressful journey, but Scott has been fantastic throughout. Always responsive, always replying to my emails, answering the phone and calling me when needed. I always felt that he was there when I needed help or reassurance.

I also took out the conveyancing insurance, which was definitely one of the best decisions I made considering everything that happened with the failed sales.

The service I received has been exceptional. After this experience, if I ever buy or sell another property, I won't even consider looking anywhere else — Scott and On Point will be my conveyancers for life!

Thank you so much for everything. 100% recommended.

August 17, 2026
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Reply from OnPoint

We are incredibly grateful for your wonderful feedback. It truly means a lot to us to hear that our support made such a difference during what was undoubtedly a challenging time with the property sales.
We are so pleased that our responsiveness and the conveyancing insurance provided you with peace of mind. We look forward to assisting you with any future property needs.

OnPoint

Rated 5 out of 5 stars

I had a really positive experience with ONP

I had a really positive experience with ONP and, in particular, Seb, who dealt with my conveyancing.

Throughout the process, Seb was extremely efficient, professional and responsive. I was kept well informed at every stage, and any queries or requests were dealt with promptly. He explained everything clearly and made sure I understood what was happening and what was required from me, which made the whole process much easier and less stressful.

Communication was excellent throughout, and I always felt that things were being progressed rather than having to constantly chase for updates.

I was very happy with the service I received from Seb and ONP and would have no hesitation in recommending them to anyone looking for a reliable and efficient solicitor.

August 10, 2026
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Reply from OnPoint

We are so pleased to hear about your positive experience with us. It's wonderful to know that our team's efficiency, professionalism, and clear communication made such a difference. We truly appreciate your kind words and recommendation.

OnPoint

Rated 5 out of 5 stars

Great service from very helpfull…

Great service from very helpfull knowledgable people
I would recommend ONP to anybody looking to move from or to a property

August 17, 2026
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Reply from OnPoint

We are so happy to hear that you had such a positive experience with our team and found them to be helpful and knowledgeable. Thank you for recommending us!

OnPoint

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