Fionaproject Reviews 13

TrustScore 4.5 out of 5

4.3

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Company details

  1. Consultant

Written by the company

The Fiona Project is no longer trading. Provision has been made for all patients following clinic closure procedures.


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4.3

Excellent

TrustScore 4.5 out of 5

13 reviews

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Rated 5 out of 5 stars

ADHD Assessment and Medication

I recently used The Fiona Project for my ADHD assessment, and I can genuinely say it was one of the best decisions I’ve made. After doing extensive research, I was impressed to find consistent, positive feedback about the service — and I wasn’t disappointed.

One of the things that stood out to me was that The Fiona Project is a not-for-profit organisation. In a time when so many companies are capitalising on ADHD diagnoses, it was refreshing (and reassuring) to find a service that’s focused on support rather than profit. While I completely understand that professionals need to make a living, the excessive profiteering across the sector is disheartening — so this approach really resonated with me.

Once I made the decision to go ahead, I was able to secure an appointment within 72 hours, which felt incredibly efficient and supportive. I was also fortunate to receive a discount code, which made the process much more accessible.

The assessment itself was thorough, respectful, and clearly explained. I had already done my homework and knew that I wanted to explore medication as an option — and I felt heard and supported in that choice.

It’s still early days, but I can honestly say that starting medication has changed my life. I finally feel like I’m living, not just surviving. If you're considering an ADHD assessment, I would wholeheartedly recommend The Fiona Project. They’ve created something rare: a professional, compassionate, and ethical service that puts people first.

June 16, 2025
Unprompted review
Rated 5 out of 5 stars

Appreciate the time and effort

Appreciate the time and effort from the Fionaproject and Caroline to get assessed for ADHD, and help with prescriptions and shared care. There was no additional costs after the first assessment and for the price it is great value!

July 10, 2024
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Reply from Fionaproject

Thank you Bernard for your review it is so valuable to get feedback and I am pleased that you are settling well into shared care, it has been a pleasure to walk you through this and see the improvement in how you now feel. Well done!

Rated 5 out of 5 stars

I was recently recommended to book an…

I was recently recommended to book an ADHD Assessment for my daughter.
I had been unsure where to turn as I had suspected that she may have ADHD for some time as felt that a diagnosis was needed quickly to help support a return to school for her.
I wasn't sure what to expect but quickly found Caroline to be friendly, professional and relatable, making us feel at ease.
Caroline explained what was happening throughout the process and kept us informed, inviting us to ask questions as necessary.
We felt very comfortable speaking to Caroline and opening up to her about our situation.
Caroline kept us informed as to what would be happening next and called us when she said she would and the report was e-mailed to us just a few days after the assessment.
Caroline made the whole process extremely easy and we were very grateful for that.
We wouldn't hesitate to recommend The Fiona Project and Caroline to anyone seeking a diagnosis.

November 30, 2024
Unprompted review
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Reply from Fionaproject

Thank you Kelly for your review, that feedback is highly valuable and with our children we only get one chance to get it right! I'm so pleased you found the process easier than you imagined and I wish your lovely Taylor Swift fan well for the future, thank you...

Rated 5 out of 5 stars

I have had nothing but great help and…

I have had nothing but great help and advice from Caroline from diagnoses through titration to applying for shared care.
There can be some delays with communication but after a reminder I always, without fail get a reply or a phone call.
Caroline was even kind enough to have a chat with my daughter, who is under ADHD360 care, regarding medication reviews. I was not forced into what medication I should take ( I have to take non stimulant meds due to the nature of my work) and was helped through the side effects I was experiencing with these every step of the way.
I am now settled with my meds and my life has changed dramatically to the point that I find it hard to believe that I lived with my head for 60 years before seeking help.

October 26, 2023
Unprompted review
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Reply from Fionaproject

I am so pleased for you Mark you have really done amazingly well, I really appreciate this review and you know you can contact us at any time in the future. It was a pleasure to assist you on your journey to getting answers and stability. Well done you..

Rated 3 out of 5 stars

The initial interaction was good to get…

The initial interaction was good to get the diagnosis but after that the communication was very poor which was stressful. Emails and texts would take days/weeks for a reply. The last contact we was due a phone call in April to discuss medication which never happened and no reply to texts I sent questioning it. It’s fine if you just want a diagnosis but after care isn’t great. Caroline is nice but communication is very poor

September 27, 2023
Unprompted review
Rated 2 out of 5 stars

Unprofessional!

I contacted the Fiona project after a friend of mine used their services.Booked an appointment online for the week after I believe so did not have long to wait.Had a zoom call which lasted maybe 1 hour 30.I was put at ease and was able to open up without being judge.was very pleased and feeling positive,thinking that I was in good hands.
After that it was not so good! First I often had to wait days to hear from Caroline whether it was through text or email.It does say on the website that they will be back in touch within 1 hour!!!🤔.I understand that she was going through family issues at the time so I was trying to be patiente but it was so frustrating !
In December of last year I contacted them to discuss therapy .I was sent a form which I filled in and sent back but since that no news!they simply disappeared without any explanation.I sent many texts and emails but no reply!!!I paid for 1 year ,with therapy sessions included and whatever other extras they advertise but was only helped for 6 months.
Of course my GP signed the shared care agreement so I am not left without any help but This is so unprofessional of them.
My friend had the same experience and would be curious to find out if other ppl did.

June 4, 2023
Unprompted review
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Reply from Fionaproject

Dear Sophie, we appreciate your feedback and can certainly agree that your experience was not the standard we aspire to. We apologise that our service fell short of your expectation, from our records you did receive an assessment, medication and management, a session in counselling. At a time after moving to shared care we aimed to look at executive function work with you, unfortunately like many current services we have had the unprecedented problem of a medication crises for more than a year. This sort of additional work we were not geared up or ready for, we struggled to stay on top of emails and had back office issues due to a demand unforeseen. We have not closed your file and will investigate why you did not have a response to your contact. We will take your comments and use them to improve and thank you again for your honest review.

Rated 5 out of 5 stars

44 year old female with ADHD…

I was 44 years old at the time of my diagnosis and had struggled throughout my life battling what I thought was anxiety and depression. I was having CBT and my therapist asked me if I have ADD or ADHD and suggested that I should have a chat with my GP. After being referred to the NHS waiting list for assessment and learning that the current waiting time is 5 years to be seen my husband encouraged me to fund a private assessment for ADHD. I discovered the Fiona Project. I got a pretty quickly quickly and got a diagnosis soon after. I can’t thanks my therapist Caroline enough for all her support. She has helped me with work related issues as well as personal things. I am settled on my medication and my own NHS GP has now continued my care. The best thing is that Caroline is still there to support me when needed. I would definitely recommend this service to anyone who is looking for an assessment. It’s changed my life for the better. I understand a lot of my struggles now and I’m coming to terms with my diagnosis and the fact I’ve been misdiagnosed for over 25 years! Thank you again Caroline.

August 26, 2023
Unprompted review
Rated 5 out of 5 stars

Wow - life changing

I have lived my entire life thinking there was something wrong with me, and had for as long as I can remember, gone to great lengths trying to hide that fact. My mental health was poor (previously diagnosed with clinical depression then bipolar) and the thought of telling someone what was going on in my head was frightening. I was so nervous before my assessment, my head was telling me “I am making it all up, the assessor will think I’m mad” blah blah. As soon as the assessment started Caroline (the assessor) put me at ease. She explained the process and every step of the way I felt listened to and I felt understood. This company is amazing and Caroline is wonderful and I would 100% recommend the Fiona Project. I can honestly say Caroline and the project have changed my life. I was assessed and diagnosed two months before my 60th birthday and I couldn’t have been given a better birthday present - the gift of being able to understand and accept who I truly am - priceless.

January 20, 2024
Unprompted review
Rated 5 out of 5 stars

A bespoke experience

A bespoke experience, I felt comfortable and able to truly express myself throughout the assessment process. As a person with crippling anxiety it was a relief to feel that I could talk about my experiences without worrying about being judged or ‘fobbed off’. I am excited to continue my journey with the Fiona Project and would recommend to anybody who has thought about gaining further insight!

April 24, 2023
Unprompted review
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Reply from Fionaproject

Kayleigh Ellis-Ingamells - Thank you for your review, we look forward to helping you gain control of your anxiety and thank you for being a voice for people afraid to start treatment - this type of review is really helpful for them.

Rated 5 out of 5 stars

I have had the best experience with the…

I have had the best experience with the team. From the very first call I have felt understood, I felt comfortable talking about sensitive topics. I am so glad I got to work with the assessor, it has truly made my journey so much easier. Once again a big thank you to the whole team and all that you do!

May 22, 2023
Unprompted review
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Reply from Fionaproject

Ieva Kairyte - Thank you for your very helpful review of our service, i will pass this on to the rest of the team. We look forward to working with you to help you achieve your goals.

Rated 5 out of 5 stars

Excellent Service

My experience with the team was nothing short of amazing. From the moment I first called, I was warmly welcomed by the attentive staff and I already felt comfortable and listend to. Each stage of the assessment was talked about so I could really understand what was going on. The support and advice I received was expertly performed, leaving me feeling at ease to open up. The attention to detail and commitment to providing a welcoming space, ease of assessment was nothing short of brilliant. I have learnt a lot about my needs and what I can do moving forward with my ADHD. I cannot recommend the Fiona Project enough. Thank you!

June 1, 2023
Unprompted review
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Reply from Fionaproject

Mr Martin - thank you for your kind review - we are pleased that you found fionaproject.org to be helpful, your feedback is valuable and i will pass it on to the rest of the team.

Rated 5 out of 5 stars

I am so happy to finally feel understood.

I was nervous at first to have my assessment done but I was completely surprised with how my assessor treated me and I felt comfortable completely.

It's not easy having lived my life feeling like something wasn't quite right and now I finally have the answers for why I struggle with certain things. The assessment was easy, affordable and the quality and attention to detail was incredible. I felt supported and I was never left with uncertainty.

I've now paid for additional coaching, I've only had one session so far but I can definitely say that this journey with fiona project has made my life and situations 1000% better! Thank you so much to all the staff that have helped me! You will never know how much it means to me.

May 30, 2023
Unprompted review
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Reply from Fionaproject

Mr Taylor - thank you for your review - your very interesting feedback is helpful for the team, many patients feel nervous about assessment but it is enlightening, uplifting and marks the start of a new journey for many. We look forward to seeing you soon for your 1-2-1 coaching course.

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