Fireaway Pizza Reviews 607

Worst service ever!!! ordered 2 pizzas, they delivered the wrong pizza, with pineapple on it and I hate pineapple on pizza, I picked it off and started eating it and realised it had hardly any of the topping that I ordered. rubbish pizza. then I called them, OMG!!! what a bunch of buffoons! can't even communicate properly, kept asking the same stupid questions. very poor communication. then put the phone down on me. disgusting!!! this is the second time and last time, the first time the delivery person was rude. don't bother ordering pizza from this place, you won't get what you ordered and poor service on top.

It’ was ok. £3.95 for a stale cookie, made from a packet but stated handmade as it had a kinder stuck on it was not on. It didn’t taste nice. We got the Nutella pizza with strawberry and the topping was stingy. The pizza itself was ok, a bit of a burnt taste and the wings were alright. It came hot, which was good but not sure I’d get it again.

Excellent quality food, absolutely delicious and the staff are extremely friendly in the ystrad Mynach branch in south wales. Proper home cooked food made in front of you from start to finish. Would definitely recommend and visit here again 100%. ⭐️⭐️⭐️⭐️⭐️🫶🏼.

Terrible. Gone down hill rapidly.
No longer fresh, ingredients have changed, definitely doesn’t taste the same and pizza comes burnt majority of the time. Not sure what has happened but not what it used to be.

Brilliant food. So tasty and well cooked. Milkshake superb too
Even better service from Reading. I sent wrong hotel postcode and they still delivered after going to wrong hotel.
Would happily eat again

Originally wrote this review on 3rd June, I'm sad to say no one has contacted me, offered me a refund or attempted to make this right. It seems they don't care. It is now 19th September. I doubt I'll hear anything now, but please prove me wrong.

It's a real shame to have to write a negative review, but I feel it's right to give people a fair representation of Fireaway Ashford. We used to order from the Maidstone branch and loved it. Each time we have ordered from the Ashford site things have been wrong in the order.. usually it's a side, and they upgrade a vegetarian side to a meat side, which for some would be amazing but is no good to a vegetarian. We let that slide, as we still had the pizza. Well tonight after a very busy day we thought we would give it another chance. Neither pizza was correct, and there is no way to call or contact Fireaway Ashford to get them to make it right. I have made a complaint through their app, but that leaves us with £30.00 worth of food we cannot eat because it is someone else's order. So sick of delivery places seemingly thinking they can throw any old thing together and sending it out. Will not be using them again and expect my money back. Will update if I get a response from Fireaway Ashford.

Adding this review as I have still not been contacted

Maybe I asked them to load my pizza but raw & cold sloppy & limp is a total let down. An expensive mistake.

Excellent service and very delicious pizza

Been to TAUNTON Fireaway a few times usually good. This time there was very little topping on all 3 pizzas. Added 2 extra toppings altogether and they were missing. Wish I had paid bit more and used domino’s

I got the wrong garlic bread, I had asked for cheesy but I got plain instead?? And i didn’t get any dips?? This isn’t the first time I’ve paid for dips and didn’t get them

Is there any that can be done to fix this?

Great pizza and calzone.

Food delivered very fast.

Swearing at minors also very rude to me and my friends when ordering milkshakes. Told 1 of my friends to get the f out and called us c u next Tuesday’s. Don’t recommend coming to ystrad for fireaway

Fireaway is by far the best pizza in Northampton. All the many times I've ordered only 1 was less than 5 star; the avocado in the salad wasn't fully ripe. But otherwise 5 stars across the board. Good value. Quick delivery. And always delicious.

3rd time I’ve had a takeaway from the Rubery branch. The 2 girls are friendly and the pizzas are cooked super fast. They are much better than dominos and cheaper! The desserts are amazing too. They deliver to us (not many places deliver to us as we live in the middle of the country) so a bigger bonus! Can’t fault this branch

Pay for gluten free pizza and they deliver a normal pizza. No label on box. Second time this has occured won't be a third time.

Disgusting!!! I couldn’t even eat it!! What a waste of money. Looked awful and tasted awful!!!

AJ at the Wouldham/Peters Village branch , you're very lucky to have him as an employee, great customer service! 😊

Walked into the Chatham branch to place an order. Was waiting in the queue, and it was my time to order, however, worker decided to serve his mate ahead of me so I just turned around and walked out. Thanks for saving me money! Won’t be back!

I found the Enfield branch searching for halal pizzas and it’s the best in town! My son loves the meat heaven and customer service is brilliant! Will be back this week for authentic Italian pizzas cooked in 3 minutes!!!!!

Fireaway... stay away! Pizza is far from italian... asked for gluten free base and they didn't write it on the box. Just edible but nothing more.