Firehouse Shirt Club Reviews 

2,555
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 185 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, including comfortable shirts and detailed patches, often highlighting the unique monthly designs. Many appreciate the subscription as an excellent gift idea, noting the excitement of anticipating each new item. Delivery is frequently fast and efficient, with items arriving on time, supported by friendly, knowledgeable service and good communication. However, some people mentioned specific concerns about shirt material, noting that certain fabrics were not heavy enough or that threads occasionally came loose, and also desired more sizing options, particularly tall sizes, as some shirts were perceived as too short or prone to shrinking.

What people talk about most

Product

Customers consistently express satisfaction with the product, frequently praising the great quality of the... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the shirts are great and the... See more

Subscription

People report positive experiences with subscription, with many customers expressing their delight and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers expressing excitement for... See more

Service

Clients share positive opinions on service, consistently describing it as great, excellent, and fantastic.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I think this is one of the best clubs to belong too! My husband gets a brand new fire t-shirt every month. He anticipates what the next shirt and logo will be. Being in the fire department ourselves,... See more

Rated 5 out of 5 stars

Gave as a gift. Worked exactly as described. Gift subscription email was sent on time, explaining tshirt club perfectly. First tshirt arrived super fast, and was great quality. The flyer with details... See more

Rated 5 out of 5 stars

I love shop on this website. This shop is doing great with getting different firehouse for shirts. My son loves his patches he gets each month. He is currently in career center to study to beco... See more

Rated 5 out of 5 stars

Purchased a 3 month T shirt club as a gift for a guy in EMT school (going into the fire academy next). The recipient thought it was awesome and the first shirt that arrived was great quality. It came... See more


Company details

  1. T-Shirt Company
  2. Fire Fighters Academy
  3. Fire Station

Written by the company

Founded in 2011, it is the original shirt club for firefighters and enthusiasts! Built by firefighters; we print, package and ship everything in-house. By becoming a member you will receive a shirt from a firehouse every month. We feature all types of departments, stations and crews right here in the United States and across the world. For their participation, we turn a portion of your membership into a donation to give directly back to the those we feature; over $600,000 and counting.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(2,555)

185 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic shirts

The shirts are absolutely fantastic, the only thing I wish is the shipping could be better there are times it takes a week or longer, but this being a small business I understand, I look forward to my shirt every month and reading the history behind the dept that is involved for the month.

September 26, 2025
Rated 3 out of 5 stars

The shipping time was awesome

The shipping time was awesome. What I didn’t like so much is the color of the shirt. White just isn’t a good color for everyday ware.

August 20, 2025
Firehouse Shirt Club logo

Reply from Firehouse Shirt Club

We appreciate the feedback. Not every shirt will meet the expectations of every customer, but we always strive to get it as close to right as possible. Thank you again for letting us know. We're always trying to improve. -Jim

Rated 5 out of 5 stars

I love these shirts

I love these shirts, the fabric is a really good fabric. I’ve only had trouble with one shirt. I washed if and wore it, no problems. The second wash, the thread around the collar started coming loose. Which sucks really bad. Other than that, awesome shirts. My son started his subscription too. He’s on the list to be hired sept-oct for the Jan academy. I’m a retired captain. (Female). He loves his shirts too.

August 27, 2025
Rated 1 out of 5 stars

It was supposed to be delivered days…

It was supposed to be delivered days ago. It still hasn’t came in.

August 26, 2025
Firehouse Shirt Club logo

Reply from Firehouse Shirt Club

Hi Aiden. We take all reviews seriously, and I appreciate your feedback. However, I have a hard time understanding reviews like this, where it appears the review might be better suited as a review of the shipping service, in the case of USPS, rather than Firehouse Shirt Club. Your order came in on a Friday and was shipped out on a Tuesday. Since then, it has been in the hands of USPS. We are a small business and have no control over the service provided by the USPS. Trust me, we wish we did. I just tracked your order, and it seems to be hung up somewhere in your area of PA, where it's been for six days. We are certainly very sorry for the delay and understand how hard it can be to wait for such an awesome t-shirt, as we feel the same way each month. However, we know it'll be worth the wait!

Rated 5 out of 5 stars

Must have

Very please with the quality it also camper wit stickers and a little bit of back ground about the department 110% worth it

August 20, 2025
Rated 4 out of 5 stars

love it! but the premium is too thin for me

i got the premium shirt as my first one because i recieved a coupon for my first order, however i think i’ll be switching to the regular subscription from now on, i love my shirt! it’s just a bit too thin for me, it’s see through just a bit

August 14, 2025

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