Ignite+ Stoves Ltd Reviews 

134
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Fantastic initial installation and superior aftercare. Darren and Helen are simply outstanding. We had our stove fitted a few years ago and at the time fantastic service and brilliant installation,... See more

Rated 5 out of 5 stars

We used Ignite+ Stoves Ltd and we cannot recommend them enough. Their attention to details, tailored made recommendation to your needs meant we went on a journey to find the perfect stove and not jus... See more

Rated 5 out of 5 stars

Darren and the team did an excellent job, the chimney breast and wood burner were installed in one day. Clean and efficient work. Electrics on day 2 and completed with plastering and TV installation o... See more

Company replied

Rated 5 out of 5 stars

Darren and his team lowered the plinth of the old open fire place, rebuilt the floor, plastered surrounding walls and put in our gorgeous log burner. They also arranged to have a deep clean of the chi... See more

Company details

  1. Fireplace Store

Written by the company

We’re a small family run business providing environmentally friendly eco woodburning stoves. We also provide customer made media walls. We have a lovely appointment only showroom where our products can be viewed. Wood burning stoves in Harrogate, Leeds & York by Ignite+ Stoves. Ignite+ provide wood burning stoves and multi-fuel stoves. Call 01423876355 @igniteharrogate for our socials.


Contact info

4.9

Excellent

TrustScore 5 out of 5

134 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(134)

21 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding

Cannot recommend this company and Darren enough! Looked after us from day one and ensured the best product met ours and our houses needs no issues at all. Also I’d like to mention outstanding service on after care also, helping on lighting the fire. Purchasing logs and equipment etc and encouraged contact afterwards. Ignite are Attentive, clean and respectful of peoples properties . I love my new wood burner and love how the team were so knowledgeable and gave OUTSTANDING service and were very much attention to detail can’t fault what so ever !. My house looks amazing and is so warm. Thank you team !

March 8, 2024
Unprompted review
Ignite+ Stoves Ltd logo

Reply from Ignite+ Stoves Ltd

Hi Dave, thanks to both of you for the amazing review and kind words. It’s incredibly rewarding to get reviews like these and we massively appreciate you choosing us for your new stove. Thanks again!

Rated 5 out of 5 stars

Exceptional in every respect

Exceptional! Look no further. From initial contact through to installation and subsequent minor follow-up queries the standards and levels were outstanding. Presentation, pitch, product options, advice, execution and support were of the highest order. Darren, Helen and the team made everything easy with a faultless level of engagement. Can not recommend Ignite+ highly enough.

February 5, 2024
Unprompted review
Ignite+ Stoves Ltd logo

Reply from Ignite+ Stoves Ltd

Thank you so much for taking the time to share your positive experience with Ignite+. We are thrilled to hear that you found our standards and levels of service outstanding from the initial contact to the installation and beyond.

Our team is dedicated to ensuring a seamless experience for our customers. Your kind words about the presentation, pitch, product options, advice, execution, and support truly mean a lot to us. We are delighted to have made your experience with us easy and faultless.

Your recommendation is the highest compliment we could receive, and we sincerely appreciate your trust in Ignite+. If you ever have further inquiries or need assistance, please don't hesitate to reach out.

Thank you once again for choosing Ignite+.

Rated 5 out of 5 stars

Great service from a great team. I highly recommend Ignite+

Excellent service at a competitive price.
Darren & his team were friendly, professional & meticulous. The quality of workmanship, plastering work & tidiness is exemplary. Some of my friends and neighbours have also used ignite+ and sing the same praises.

January 31, 2024
Unprompted review
Ignite+ Stoves Ltd logo

Reply from Ignite+ Stoves Ltd

Dear Lee,

Thank you for taking the time to share your positive experience with Ignite+. We are thrilled to hear that you found our service excellent and competitively priced.

Our team, led by Darren, takes pride in being friendly, professional, and meticulous in our work. It's wonderful to know that you appreciate the exemplary quality of our workmanship, plastering, and our commitment to maintaining a tidy workspace.

We also appreciate your kind words about your friends and neighbours who have used Ignite+ and shared similar praises. Word of mouth recommendations mean a lot to us.

If you ever require our services again or if you have any further recommendations, please don't hesitate to reach out. Thank you for choosing Ignite+.

Rated 5 out of 5 stars

Great experience

Great experience, from original quote through to installation.

Really pleased with the log burner and already making a difference to the warmth in the house.

Would recommend!

November 24, 2023
Unprompted review
Ignite+ Stoves Ltd logo

Reply from Ignite+ Stoves Ltd

Thank you so much for the kind words and wonderful review Karen. It was a pleasure dealing with you.

Rated 5 out of 5 stars

Excellent experience.

From the initial communications and home visit to the installation of our log burner and beam, Darren was professional and courteous throughout.
The process was made clear to us right from the start and the work was conducted quickly and tidily. Somehow, on top of their top notch service, Ignite+ are also able to stay competitive in terms of price.
Highly recommended!

September 28, 2023
Unprompted review
Ignite+ Stoves Ltd logo

Reply from Ignite+ Stoves Ltd

Thanks so much Adam for the very kind words and great review. I’m so pleased you’re happy and great to know we’re competitive on price too!! Thanks again!

Rated 5 out of 5 stars

Outstanding service and professionalism throughout

Thanks to Darren and his team for their hard work and professionalism fitting our new log burner in our seating room.

Darren and the team from Ignite did a standout job and had implication attention to detail from their initial survey, to helping select the right stove all the way though to how they cleaned up and left after themselves.

I’d highly recommend Ignite to anyone and thank them again for their service.

November 10, 2023
Unprompted review
Ignite+ Stoves Ltd logo

Reply from Ignite+ Stoves Ltd

Thank you so much for taking the time to leave us a lovely review Adam. It’s massively appreciated.

Rated 5 out of 5 stars

Very Happy Customers

We’re very happy with our new log-burner, easily heats the whole house. It looks and feels perfect. We had a minor issue which was promptly dealt with by Darren and his team. We would happily recommend Ignite+.

November 2, 2023
Unprompted review
Ignite+ Stoves Ltd logo

Reply from Ignite+ Stoves Ltd

Thank you very much Robert for the kind words and review. We hope you enjoy your stove.

Rated 5 out of 5 stars

Amazing Company Amazing Stove!

I honestly could not rate this company highly enough - We used Ignite 7 years ago to fit our first log burner and didnt hesitate to use them again when we moved into our new house. Darren and the team couldnt be more accommodating. The prices are fair and the level of service and workmanship is second to none.
Top company with Top people. We are very happy customers again!!

November 9, 2023
Unprompted review
Ignite+ Stoves Ltd logo

Reply from Ignite+ Stoves Ltd

Thanks so much once again Ceri and Sam. It was an absolute pleasure dealing with you for your second stove. Thanks again!!

Rated 5 out of 5 stars

Great work by Darren and team from…

Great work by Darren and team from start to finish, would fully recommend to anyone👍.

Really good communication and customer service throughout the process and more than happy with end result.

Thanks again Ignite team.
John

November 8, 2023
Unprompted review
Ignite+ Stoves Ltd logo

Reply from Ignite+ Stoves Ltd

Hi John and thank you so much for the brilliant review and positive comments. Thanks a lot for choosing us and I’m really glad you had a good experience! Enjoy 🔥🔥

Rated 5 out of 5 stars

Excellent from start to finish.

Extremely pleased with the service from Ignite+ Limited from start to finish. Very professional, Darren is really helpful and knowledgeable so choosing the stove was enjoyable and easy. Installation went incredibly smoothly and professionally. The finished woodburner looks superb and I could not recommend this company more highly.

November 3, 2023
Unprompted review
Ignite+ Stoves Ltd logo

Reply from Ignite+ Stoves Ltd

Thank you so much for the kind words and wonderful review. It was an absolute pleasure dealing with you and we hope you enjoy your gorgeous new home with your gorgeous new stove.

Rated 5 out of 5 stars

Darren and the guys did such a great…

Darren and the guys did such a great job. It wasn’t the easiest for them, but they pursued with a positive and proactive attitude. It was a pleasure having them in our home and were so pleased with the final result. Can’t wait to get burning!

October 6, 2023
Unprompted review
Ignite+ Stoves Ltd logo

Reply from Ignite+ Stoves Ltd

Hi Jade and Jamie and thank you so much for the lovely comments and 5 star review.

Rated 5 out of 5 stars

Log Burner Supply and Installation

We were wanting to have our open fire removed and a log burner installed,and wanted a company that could do the entire job. I spent a lot of time researching local companies and eventually after speaking to people and looking at previous installations I decided to invite Darren to quote me for a installation.For me the quality of the product and standard of workmanship was important and I also stipulated that I wanted the installation to achieve certain things that I particularly wanted and were important to me.Darren quoted me a price and assured me he could meet my expectations.I paid a very small deposit and then was invited to view the stove and hearth etc at his showroom so I could be sure it was what I wanted.An installation date was agreed and on the day Darren and his team arrived promptly and carried out all the work within a day.The work was completed to a very high standard and we are thrilled with our stove all my expectations were met and Darren and his team were professional polite and clean and tidy.I would wholeheartedly recommend you speak to Darren if you require a stove installation you won't be disappointed.

September 14, 2023
Unprompted review
Ignite+ Stoves Ltd logo

Reply from Ignite+ Stoves Ltd

Sorry for the delay in responding Zak. Massively appreciated review and brilliant comments. It was a pleasure dealing with you both. Thanks again!

Rated 5 out of 5 stars

I wish Ignite could complete all the other renovation work we have planned as the whole process was completely painless!

We were really pleased with the wonderful service we received from Ignite+ Limited. Darren helped us choose the perfect Charnwood stove for our room, dispelling some myths we had heard from other suppliers. We were expecting the quotation to be expensive because of the great, personal service we had received, but we were really happy to see that the quotation was really competitive. Installation was quickly arranged after a visit to Ignite's lovely country showroom, and soon after the stove was fitted to Darren and his team's exacting standards. Having friends and family in the building trade, nobody that has seen the installation has been able to find anything that could have been done better. I am very exacting, but the attention to detail on the installation is impeccable. It is a shame that Ignite can't complete all the other renovation work we have planned, as the whole process was completely painless!

July 21, 2023
Unprompted review
Ignite+ Stoves Ltd logo

Reply from Ignite+ Stoves Ltd

Hi James. Thank you so much! It’s daunting getting trades in sometimes and we’re so glad it all went well for you. Thanks for the amazing comments and review and all the best!!

Rated 5 out of 5 stars

First class team!

From first visit through to fitting we had a a first class service! Good continuity. Darren is the first contact and then through to fitting and after care . Seamless! We are very pleased with our stove and the care that was taken during fitting. With no mess, we felt we had been very looked after by Darren and his friendly team. No hesitation in saying ‘choose Ignite’

June 9, 2023
Unprompted review
Ignite+ Stoves Ltd logo

Reply from Ignite+ Stoves Ltd

Thanks so much for the amazing comments and review! Massively appreciated!!

Rated 5 out of 5 stars

Really pleased with the whole process…

Really pleased with the whole process from first enquiry to final clear up after installation. Darren and Helen have been very helpful during the pre-installation period with lots of information and a chance to see the stoves at the showroom. Darren was able to re-use my much-loved resin mantel and protect it from the heat, which is something I was told couldn't happen by another supplier. Ignite's price was better too. Installation took less than a day and Darren and Wayne left the place very clean and tidy apart from some inevitable dust on surfaces which I had neglected to clear of knick-knacks! I wouldn't hesitate to recommend Ignite.

July 14, 2023
Unprompted review
Ignite+ Stoves Ltd logo

Reply from Ignite+ Stoves Ltd

Thanks so much for the positive comments and review. It was a genuine pleasure dealing with you and Wayne and I left feeling very happy and very full after your amazing lemon drizzle!! Thanks again!!

Rated 5 out of 5 stars

Helpful, efficient & recommended

Darren was helpful throughout the enquiry and ordering process. The team were pleasant and efficient and ensured the installation went smoothly. We are very pleased with our stove and would happily recommend Ignite to anyone looking to install one in their home.

June 14, 2023
Unprompted review
Ignite+ Stoves Ltd logo

Reply from Ignite+ Stoves Ltd

Thank you so much for your review! We really appreciate it and it was a pleasure to be of service to you.

Rated 5 out of 5 stars

Brilliant

Brilliant service from a very friendly/knowledgeable team.

Had some initial stock issues but communication was good and tried very hard to resolve. Final result is great.

Highly recommended.

June 21, 2023
Unprompted review
Ignite+ Stoves Ltd logo

Reply from Ignite+ Stoves Ltd

Hi Adam!

Thank you so much for your 5-Star review.

Yes indeed our stove suppliers were struggling a little at the end of 2022 with their manufacturing lead times due to unprecedented demand throughout the industry, I'm so pleased to say stock levels have now returned to normal.

It was a pleasure to complete your stove installation and it looks fantastic, if you need any further assistance at all please don't hesitate to contact us.

BW
Darren & Helen and The Team @ Ignite


Rated 5 out of 5 stars

Excellent company, top job,fully recommend.

We chose Ignite to fit our woodburning stove as Darren was so good at helping us work out how we could reconfigure our lounge to accommodate it. Without his vision we may well of given up on the idea. On the day of fitting there had to be a small change of location but nothing seemed to be a drama or not possible. We trusted in their ability to make it work. During fitting the 3 men were careful to keep mess to a minimum, needing only to pop back the following day to complete some plastering . We now have fantastic duel fuel stove and have had plenty of use out of it . We were so impressed with how professional Ignite were but combined with a warm friendliness and humour,we would recommend them 100%.

March 31, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent company

We have nothing but praise for this company.
Installation was carried out efficiently and all on schedule as promised.
Very little disruption to the whole process.
After sales service excellent, if you want a log burner installed go to Ignite.

April 12, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look